Wow... I'm a doctor who was flown to lake placid to treat patients at nursing homes. I called them…read moreto see if they could get a taxi for me to get me to my hotel (10 pm at night) and all I heard was "I can't help you buddy." I responded with, "oh there is nobody available?" Before I could finish, he hung up. My company also called and they were absurdly rude. Don't give them your business. It's fine if you cannot provide the service but let someone finish a sentence before hanging up and don't be rude.

Very rude when we called inquiring about a ride. Absolutely no way to treat customers I would never…read moregive them my business.

They say the don't offer shuttle service from hotel to airport yet, their name is Plattsburgh…read moreAirport Taxi.... Make that make sense

From the owner: "Proudly Serving: Plattsburgh, NY…read more Whether you're looking to celebrate a special occasion, get a ride to and from the airport, or simply get around town, we have an option for you. Plattsburgh Airport Taxi and Limo Service is a full-service transportation company in Plattsburgh, NY. We boast an impressive fleet of vehicles, so whatever your travel needs are, we can get you to your destination safely and in a timely manner. We provide Airport Transportation to Albany Airport, JFK airport, LGA airport, Newark EWR airports and offer long-distance taxi service from Plattsburgh, NY 12901 "

My family and I are from out of town and wanted to visit Niagara Falls so we called Enzo on short…read morenotice, after reading such GREAT reviews on Yelp and Google, and asked about availability for a day trip to Niagara Falls the next day and thankfully he had a spacious Black Suburban available so we booked it right away! He made the booking process incredibly easy and was fully transparent about pricing and policy (was not surprised with any hidden charges even at the end of the trip). He picked us up right on time at our hotel and offered us bottled waters and some restaurant recommendations around Niagara Falls, which was so considerate! We are out of town so we did not really know the area very well so his recommendations made it SO much easier for us to enjoy our trip without any added hassle. He also graciously made any stops we requested despite it not being on our official itinerary. We were so highly impressed with Enzo's professionalism and character that we asked if he was available the next day but unfortunately he was fully booked (AND FOR GOOD REASON!). My family and I all agreed that this day spent with Enzo in Niagara Falls was the highlight of our trip. Definitely the best limousine and transportation service I have ever used and would highly recommend to anyone! I live in NYC but will definitely be making a trip back out here for a wine trip per Enzo's recommendation and will ONLY be booking Imperial Limousine & Transportation!

Great service! Enzo was very easy to work with and Don was great. The vehicle was perfect for what…read morewe needed. Will definitely use on our next trip to Seneca Lake.

I rented a car for our wedding…read more The driver was early, patient and well prepared for our photoshoot and then for the travel between destinations. We travelled from the West Island to Lachine and then onto Montreal North. I would definitely recommend their service to anyone. I could not have been happier with my selection of limousine service. It made my day calmer and easier. There was even some sparkling wine for my new hubby and I to enjoy while on route. A cut above the rest for sure.

On time (ahead of schedule) Clean, Nice Upscale Car…read more Polite and Courteous Driver Card retained for future calls..

Mike was great! Couldn't ask for a better bus for a brew tour or whatever you're looking for. It…read morewas great to be able to go with the flow and customize where we were going to go. Will definitely look for an excuse to have Mike drive us around again!

Working with Mike Jengo and Alpine Limo this weekend for a wedding...shuttling a wedding party at…read morethe end of the evening safely home. Have to say, Mike was fantastic. Anticipating our needs up front, showing up with a smile and a great attitude. We were only with him for a couple hours but we enjoyed the experience so much that when we arrived at our final destination (rental house) we invited him to hang out. And he accepted, spending part of his night with the family. Great service...the kind of personal touch that makes you want to come back. Well done, and thanks Mike if you read this.

Fantastic experience working with Jim & JoEllen! I booked a roundtrip car service (about an hour…read moreeach way), provided detailed information, and notified them of a possible wait time. They noted everything in the confirmation sheets, provided very professional service, and the driver was excellent (Thanks Sam!).

Fantastic service, what a great company to work with. Staff were friendly, and the two Sprinter…read morevans we rented were clean and arrived early to shuttle our guests between events. Would highly recommend!

I rented the sprinter limo for my friend's birthday. The driver was courteous and on time. The…read morevehicle, however, was lacking a bit. It was clean inside, but when we got in it was so cold we didn't want to take our coats off and when I turned on the heat it was set to 99 degrees and when I tried to turn it down the buttons didn't work (you had to push the button 4-10 times to go down one degree) and then it would plummet to 54 degrees and blow cold air on us. So the whole ride I was turning the heat on and off to try to keep it a normal temperature. They also asked me if I wanted ice when I booked the limo, but when I looked in the cooler, all I found was 2 empty ice bags. Overall, it was fine, but the company should fix the heater since it is winter.

It was a bit confusing trying to figure out the pickup situation at the Burlington airport, but…read moreonce we did so, the ride was great. It is a little expensive ($135 to take us about an hour away), but the convenience and the pleasantness of our driver (I believe his name was Casey?) were certainly appreciated. Overall, a solid option if you're looking to coordinate a driver vs. rent a car.