Adorable family owned nursery and gift shop.. this is the place to come for plants and gardening…read moregear you didn't know you needed! Only 6 weeks old, very clean, warm, and well organized. Amanda is incredibly knowledgeable, helpful, and friendly. They have monthly events in the outdoor area in the back, and many healthy plants of all sizes! Will definitely be coming back!

Friendly and knowledgeable staff. The plants are healthy and beautiful! I've even taken my plants…read morein for someTLC. They have a planting bar which is great if you just need a quick pick me up.

I sell natural organic hair and skin products at NoirVeda Naturals on Etsy for a few yrs. So when…read moreIm traveling I naturally will seek for shops that have the items that I need. They had more than enough, I was pleased with all the selections the owner had in her shop. Naturals Clays, Herbs, Soap Bases and Herbs. She even gave me a few recipes. Customer Service was professional and educational. I definitely will stop bye if Im ever in this part of Florida again!

From the owner: Roots Shoppe is an herbal boho boutique in Fort Walton Beach, FL. We offer an amazing selection of…read morequality herbs, books, herbal crafting supplies, bath and body products, eco friendly goods, and more. Featuring an eclectic bohemian décor and super high vibrations, Roots Shoppe offers a reprieve from the rest of the world. Our shop is inclusive to all, vegan, and body-positive. Stop by and share space anytime!

My found this place by accident searching for a different to place to eat. She said "hey" I found…read morethis place looks cute lets try it. So we did, had no reservation, but we got seated and we sat at the bar which was fine with us. My wife had the smash burger, and it was amazing. my only complaint was they were busy the place needed someone to help greeting people coming in. We witnessed people coming in and standing and not getting noticed and one couple left after 10 mins waiting to be addressed. Suggestion would be if your short staff, "please" at least knowledge the customers standing at the door waiting to be seated. We loved the place and will return.. Jeff & Sue Crestview FL.

First time here…read more What a Fantastic little Gem. Food is Five Stars, service is Five Stars, and facility is Five Stars. They have a great wine selection as well. Highly recommend Five Stars all day...

Bought 3 pallets of St Augustine. Very uneven quality at delivery which I immediately reported,…read morebut was told it "would green up." Two weeks later, with abundant water and sunshine, the replacement sod is almost all brown and dying. My yard service informs me its infested with sod webworms. Asked Woerner's for a refund and they will only replace or refund one pallet. Will not make the mistake of buying sod from Woerner Landscape ever again. BUYER BEWARE.

I had 7 pallets of sod installed in my front yard. At first it was beautiful and lush green. But…read morewithin a week it started to turn brown in patches, and the deterioration was noticeable on an almost hourly basis. I called my landscaping professional, a company I have had great service from for 9 years. He discovered an infestation of sod webworms, the worst he had ever seen. They were in every part of the sod I bought from Woerner turf. The yard was bare earth before the sod install; there is no doubt that the webworms and their eggs were delivered with the turf. This isn't supposed to happen. Most sod farms treat their sod to kill pests prior to harvesting. Obviously, this step was overlooked for my sod. My landscaper was able to treat the lawn and kill off the infestation, but the damage was severe. There are parts of the turf that will not recover. I reached out to Woerner turf through my sod installer to see what there warranty policy was. I wasn't too upset; these things happen. I figured they would deliver a couple of pallets to replace the worst parts and we'd call it good. No dice. John, the manager, refused to warranty their sod. He said their sod farm was "meticulously maintained" and the infestation was not from their sod. Obviously not true. He told my installer he would call me personally to follow up (he didn't). Pretty pathetic. Deliver a defective product and refuse to take accountability. Cost me over $3,000 for the turf and landscaping, and now I have to do it again. Stay away. There are plenty of places to buy turf from.

Depends on the day, the weather, whatever...but service can be inconsistent. Associates are…read moregenerally very friendly, but sometimes have an "edge" to their voice - perhaps when they're understaffed or overworked or overwhelmed by the immense inventory and are expected to know where just about everything is located. (Good training program, but a lot is expected from employees.) My biggest "gripe" is the inconsistency in the flag-waving owner or corporate-local "Military Discount" policy. Many stores offer this only to active service vets. Some on holidays only. Others say retired vets are eligible. Still others say just for "some" vets....and in my case, my VA ID did not list my branch of service ... but it was issued by and is honored by the VA wherever I go....but not at HD. One Cashier said, it "has to say disabled." What? Inconsistency at best.

I go to Home Depot a lot. This one is full of employees, which is great, but most of them are not…read morehelpful and not friendly. I was surprised by an interaction that I witnessed where a customer asked a question of an employee and the employee was rude and dismissive. When I went to check out, it's only self checkout (see above on the staffing) and with a full cart ($300) of small stuff It is a lot to do. I didn't know I had a job at Home Depot as a checker. Maybe Home Depot should discount self check out if they won't pay people to help.

Five Stars for Customer Service in a time when folks seems hell-bent on complaining about…read moreeverything. Four stars for availability/selection of appliances; although it's improving slightly. The supply "pipeline" for all goods appears to be loosening considerably. Yes, there are still some gaps and a few holes in some shelves (figuratively speaking). But overall, you can get what you need (or something close to what you need) for essentials plus some speciality items. Lumber ...meh...still too inconsistent and lacking in uniformity and quality.) In store - check out clearance and special pricing on selected items. Online ordering has quite a few hiccups...but still is my go-to for many things. Inventory reflected on web pages is waaaay off. Corporate - get a grip! As for local, Mary Esther ... I offer my sincere thanks, kudos and, applause for assistance I've been given: deference, cheerful respect, and courtesy demonstrated - especially under the duress of (other) irate and (sometimes) ridiculously rude customers. Shout out specifically to Greg, Kat, and Gabby! You are the best.

very unprofessional, Lacking courtesy and or gratitude…read moreCustomer service was extremely disappointing. Every individual I interacted with--from the two front-line counter employees to the assistant manager and manager--gave the impression that returning a product was an inconvenience to them rather than part of serving the customer. What I found most concerning was hearing staff openly discuss, within earshot, how inconvenient it was to assist a customer while I was standing there. That level of professionalism and customer care was disappointing and left a very poor impression.