Our daughter was seen by Dr. Bitar and Dr. Carolyn since infancy. That's after a dozen or so…read morenephews and nieces had also been through Shelby Pediatrics over the years. I can tell you, with absolute certainty, that your child or children will not find more caring, competent, and compassionate hands to be treated by. I am leaving this review only because I noticed the negative reviews that had impacted the rating of these amazing people and their great work. No, I wasn't just checking on their rating out of curiosity - I was referring a close family friend. Please take care of your children and help others take care of theirs when needed. Just as these incredible doctors and specialists will with yours!

We have tried numerous pediatricians and none have come near the care and amazing staff here…read more I just spoke to Joanne today in appointments and she went above and beyond for me. Made my day how thoughtful and caring she was toward my situation. Thank you for all you do!

I had the same frustrating experience as another reviewer…read more I tried 3 times to get my daughter vaccinated. The first time, they made my 4 yr old and I sit and waif for over an hour. I watched people who came in after us go in. Finally someone comes out to the lobby to tell me they don't have the vaccines we need in stock but were hoping the vaccines would come in while we were waiting. I gave them another chance. Second time they didn't have official approval to give a vaccine AFTER making us wait again. Never heard of calling someone to tell them this before dragging their child there??? 3rd time we waited forever only to be told they had just given their last vaccine to another patient and would call us when it came in. That was in June. It's September now and still no call. Needless to say we have found a new pediatrician.

Dr. Samuels and her office staff have gone above and beyond to care for my little one. Thank you…read morefor all you do!

This place is really close to our home. The Dr is great and very caring! We've had two…read moreappointments here and only had to wait about 10 minutes before we were in visiting with the Dr. They have late hours which helps if you work. They are open 10-8pm, Mon-Thurs and Saturday. The rooms are kind of small so it is cramped in my wheelchair but we make it work.

Dr. Elgorourhy is one of the best, most kind pediatricians I've met. He's caring, intelligent and…read morevery considerate. He takes time with the patients and their families to listen to their needs. I highly recommend him!

For our visit, it was amazing! Dr. Mavani was super helpful and kind. Loved all of the staff! It…read morewas a wonderful experience!

As both a physician and a parent, I cannot recommend Dr. Mavani and her team at Doctors For Kids…read morehighly enough! I first met Dr. Mavani when I rotated with her during my residency, shortly before our twins were born. From the start, it was clear that she is a brilliant clinician. More importantly, she is a kind and compassionate person who truly cares about her patients and their families. It was quickly apparent that she was exactly the kind of pediatrician my wife and I wanted for our family. One of the things we appreciate most is how she includes both parents in every conversation. My wife and I bring our boys to their appointments together, and Dr. Mavani never directs explanations solely at me as a physician. Instead, she takes the time to break everything down in a way that ensures we're both equally informed and comfortable with our boys' care.

My family has been seeing Renee Paye for 23 years. This is the third office we have been in and it…read moreis beautiful. I am happy for this practice that they have found another beautiful home to take care of their patients. Nicole, the sign in receptionist is darling. What a great personality to have greet the patients. We all know the first impression starts with not only the phone call to make your appointment but also the person at the sign in desk. Nicole was lovely. She's a keeper! I also love all of the familiar faces that have remained over the years in this practice. It says so much about the physicians. Longevity and dedication are hard to come by these days so kudos to you all. Kristen Bove

We had a great experience at the office today, went in during their walk in hours, We walked right…read morein and got taken care of right away. Fortunately I knew the walk-in hours existed, I only gave four stars because it is not listed anywhere on their website. We love the doctors in this office, but have not always loved the hoops we have to jump through to get in. Today was much better than in the past.

My son has been going here since birth and I have only received fantastic care. I like that they…read morehave both a sick waiting room and a well waiting room. My child appreciates the fish tank and the warm temperature. I find the office to be far too warm for me and almost not tolerable but maybe something is wrong with me as far as this goes. Even when my son was born, they visited us in the hospital and helped me deal with a nasty threatening nurse at Beaumont who told me I would be leaving the hospital without my son if he lost too much weight in the 3 days there post C -section. My son was no where near a weight loss where this would happen. Really appreciate these docs.

My wife and I chose this Pediatric Group after researching many. What's sold us on this group was…read morethe length of time they have been in existence and location. You've been taking my son there for the last 2 and 1/2 years and have visited with pretty much every single doctor in the practice since then. We have found all the staff to be super friendly as well as knowledgeable. My son is not good with doctors and is not shy to let them know about it. Despite his sometimes dramatic behavior, the doctors and staff simply roll with it. If clearly seen it all. I'm glad to have found this group and would recommend them to anyone in the Troy area.

We love Dr. Buzenski! I used to go to this same office when I was little. He listens to all my…read morequestions and concerns. They always get us in same day if needed and have a 24 hour line you can call.

The medical assistant/receptionist (and the voice of their recorded machine) was extremely rude to…read moreme today. I've never had too many issues with this office in over 9 years. The office did not get back to me regarding my voicemail when they opened today. She said I must have called someone else. Then she calls me back an hour later as if she didn't just talk with me regarding why I called? Did she think I was 2 different people? And so rude about it. I asked how I get my daughter's records switched over to another office and she responded with no care in the world. I was blown away!

We brought our business here on the recommendation of a friend and, sixteen years later, I'm still…read moreso glad we did! The first thing that impressed me was the separate waiting rooms - one for sick kids and one for well kids - genius! The front line staff has always been welcoming, courteous and helpful. The nurses are very kid-friendly and incredibly knowledgeable! I have called the nurse line so many times over the years and feel like I have always received professional and reliable counsel, wether it is to bring my kids in to be seen (we are almost always able to get in same day which is a HUGE plus!) or a recommendation to try an OTC medicine first (appreciate not dragging my kid in if it's not necessary!!), or even an assurance that I was managing a sickness appropriately. I even appreciate the billing staff who, because of inadequate insurance for a time and a very sick child, I got to know early on, always handled our situation with kindness and compassion! All of this is, IMHO, exceptional compared to our previous experiences with two other practices, but, of course, wouldn't even matter if the doctors weren't absolutely top-notch medical professionals! Their expertise and dedication, apparent to me in every interaction, is what continues to make me confident in recommending Northeast Pediatric, and also why they are getting all five stars! (Shout out to Dr. Earles and Dr. Antone, who are the doctors we usually see). No practice is perfect, so as for negatives, sometimes the wait time to see the doctor can be a little long, especially if you've called for a same day appointment and they are fitting you in, but in talking to other moms and my own experiences, this is a universal issue with every medical practice wether it's pediatric, adult or specialty. And no, I'm not related to anyone there or getting paid for this review!. I just felt after sixteen years that it was time to share my experience which, thankfully, has been really great!

The doctors are very kind, and I have been coming to this practice for 18 years. Dr. Antone is an…read moreexcellent doctor. However, I recently had a negative experience with the front desk staff, and this review is focused on that aspect of my visit. The woman I spoke with was rude and not customer-service oriented. I had questions about my insurance since I recently changed plans, and she did not explain the information clearly. She spoke to me in a way that made me feel as though she were doing me a favor, and my questions were not answered properly. I arrived 15 minutes late for my appointment and informed the office in advance. I was told that I would still be seen. However, during my visit, she stated that there were issues with my insurance and that too much time had passed, so my appointment had to be canceled. This was frustrating, especially since on several occasions in the past, I have waited up to 30 - 40 minutes to be seen. Later, I attempted to make another appointment and called at 4:50 PM, but I was told the office was already closed, even though the website states that the office closes at 5:00 PM. I wanted to share this experience because I have always valued the care provided by the doctors, and I hope this feedback can help improve the overall patient experience.