We had a wonderful experience with Premier Paving. Everything was done like clockwork. The old…read moredriveway was removed in a few hours, the area was graded and covered with compressed gravel, and the new asphalt was quickly poured. The resulting driveway is beautiful. We also had the pavers removed, cleaned, and reset. The artistry is remarkable. We've already recommended them to our friends and neighbors.

Premier Paving of Northern Illinois never completed their job on my asphalt driveway. Additionally…read morethey lied to me about when and what they were willing to do about the unfinished project. First I had about 20 emails with Lily , the project manager and conveniently one of the owner's wife who absolutely blew me off on 2 Saturdays when she told me they would come. Then Efren, the other owner, came by my house twice , once just to look and he then came back while it was raining so he could see where the water wasn't draining properly. I was encouraged that they would stand behind their work. However now Efren lied to me because no one ever came even though I waited all day. Then Efren blocked my number so I couldn't talk to him anymore. They justified the whole thing by saying that I was being unreasonable. I ended up paying a different company 270$ to seal coat my driveway. There are bird baths all over my new driveway and they never repaired the part where there machine did some minor damage. I am sorry that I ever got involved with them in the first place. Up to you !!!!!!

Absolutely the worst experience. While the actual work was acceptable, the complete lack of respect…read morefor my property was unbelievable. They washed their equipment on my front lawn, leaving cement all over the grass, and even washed their vehicle in my driveway. I couldn't believe what I found afterward. Leaving a customer's property in this condition is completely unacceptable. Save yourself the time, frustration, and cleanup--don't hire this company.

Got the job done. Cleanup was OK. Being the homeowner I had to add the "love" to make it perfect…read moreto my standards. To summarize my experience in short sentences. Cash only No Receipt NO THANKS

These guys are great. I needed a 10x12 concrete pad for a shed. John came out, gave me a very…read morereasonable quote and got the job done without delays. I'll be calling them again to do my driveway.

John and his guys did an excellent job replacing my driveway and fixing my broken concrete porch…read more The job was done right, all the hassles with city permits were done by John as well. The prices are not the lowest but very competitive. At the end of the day, I was looking for quality job, not the cheapest price. I would highly recommend this company to everyone

Hired this crew to fix some metal fence posts that were coming up out of the ground. The price was…read morevery fair and they did a good job!

Per Cook County Public Records, Custom Built Fence has been involved in a civil suit, with a Karen…read moreT (I am redacting the last name, but it matches the owner's name on the certified letter I was sent) listed as a representative of the business. Edit: to be clear, I am stating this as to why I believe the "Karen T." who contacted me through Yelp (who has no reviews but has posted oodles of photos to this business) is not a random stranger, and is, in fact, associated with the business. This means business employees contacting me after I asked they not. I'm not going to be snarky and point out that all the conversations between Jan and I were posted via screenshot, by me. Including Karen's unredacted email. I posted about my experience and added the facts so others may judge for themselves. I included unedited screen shots, Jan commented with edited copy/paste data. Use that to determine what you will. End edit. I am being contacted, again, after I requested they leave me alone. To Jan, Karen, and Custom Built Fence - I request that any further communication be through your lawyer (as stated in the letter). I refuse to allow you to intimidate me, and maybe you'd have been able to offer a reasonable fence repair estimate (under $23k) if you weren't wasting $7 to send me a certified letter threatening to sue me. Or maybe not.

I purchased a home that had a fence installed by Fence Solutions in 2021. The fence looks great,…read moreand honestly, it was part of what made us decide to buy the house. Now for the problem. We have two gates. One of them is next to the garage, and the post that the gate latches to isn't actually a real post. It's just a hollow vinyl sleeve that's attached at the top to the garage, but it's not secured to the ground. It's basically floating. According to the original receipt, the installation included 5x5 posts set 36 inches into concrete footings. That clearly isn't the case here. I contacted the company and initially got their automated system and left my information. After not hearing back, I called again and spoke to someone who was able to locate the original job and said I'd get a call back within 24 to 48 hours. I did get a call the next day, but the person who called wasn't prepared. I still took the time to explain the issue and even sent photos and a video showing exactly what's going on. Despite that, he immediately started talking about costs without ever seeing the job in person. I made it clear that I wasn't calling about warranty coverage. I understand it's been more than a year. I simply asked for someone to come out, take a look, and provide an estimate in writing, along with an explanation of how the issue would be fixed. When he mentioned that the fix would likely involve installing a proper post, it raised the obvious question, why wasn't that done correctly in the first place? He said he had another meeting in 15 minutes and would follow up after speaking with a colleague. As expected, I haven't heard anything since.

I had a Red Cedar fence installed by Fence Solutions about 3 years ago. (An unsealed Red Cedar…read morefence has a life expectancy of about 15 years. If you seal it, a Red Cedar fence can last for 25 years.) Many of the pickets/boards are split and separating. The nails are coming out. The rails are split. The posts are split. Some of the Pickets only had one nail holding it up. Very disappointed. I will probably have to hire someone else and have it repaired. This was a terrible installation and product. I would never recommend this company.

Excellent service and quality for an incredibly reasonable price. Super pleased. Highly recommend.read more

Terrible looking fence that is not aging well. Terrible gray color, perhaps from untreated Home…read moreDepot wood? Doesn't help the bar code tags were left on the bottom of each picket. Three pickets so far looks like they are being eaten by carpenter ants or termites. Stay tuned. One of the install crew looked like ZZTop picked right off the street; definitely not professional. One entire section has crooked pickets. The top arch was not cut right the first time. You want an owner who checks and takes pride in his work, not someone with a calculator wondering how much profit he can make. How about that retractable Stanley measuring tape? Do you know how much he can save by shorting you nails in the middle of the picket, using one rather than two? Stupid, unapproved design change, making one section about 1 1/2 feet wide rather than installing it the way the original fence was, evenly distributed. I think this guy sizes up his customers to see who he thinks he can take advantage of. Dishonest during the quoting process. This guy is not of the level of his Owner responses on Google. AI? Buyer beware ....

I needed the earth area of our basement crawl space cemented over. I called 5 cement contractors…read more Two did not bother to return my calls. Three called back, one of whom did not do that kind of work. Of the two left, one came and looked at the job and said he'd get an estimate to me, but never did. Bill, owner of Covers called back, came quickly to look at the job, got a bid back to me quickly...a very reasonable bid. He was totally professional in every way: arriving on time, returning my calls promptly, and today completed the job. I'm VERY happy with the job he and his crew did, including a thorough clean-up afterwards. I HIGHLY recommend this business and its owner, Bill Covers. TOP NOTCH!

Very happy with Olsen Tuckpointing. The worship was amazing and customer service just as amazing!…read moreI would highly recommend them.

The mortar on the steps of our almost 100 year old house was in poor condition, and the riser on…read moreone of the steps had shifted creating a hazard (inaddition to being unattractive). I had contacted perhaps a half dozen companies regarding an estimate; no one it seemed did this type of work. I contacted Olsen for an estimate. While the repair was not inexpensive, the workmanship was excellent. Inaddition, the estimator provided some insight on a DYI project I was able to complete myself.