Jackie was the best hygienist!…read more I recently switched to this Midland-based Aspen Dental because the Hobbs, New Mexico, office where I reside canceled all of their patients due to "no more doctor and at least one hygienist not available." This office answered my call on June 2 and got me in at 10 am the next day (6.3.2025). I think the transition was easier since I was already established with Aspen. My insurance never covers the fluoride treatment that I always opt for. It was $22.95. It sucks that it is an hour and a half away from me. It sucks also that this office is not nearly updated and as modern as the Hobbs office was, but I'm very satisfied with the friendly, fast, and efficient service! I checked in a few minutes early and was out in less than a half hour. I'll be back in December unless something drastic happens yet again.

RIP OFF, we were quoted and paid almost $800 for a tooth extraction. Then when we get here today…read morethey said it was coded wrong and would be another $329. Shady business practices. Do NOT recommend this place AT ALL!

This place will screw you over faster then you can blink they say they send it in to insurance but…read morenever do and then your stuck with the whole dentist bill due to under any circumstances trust this billing department

As a spouse of the patient, we are very satisfied with the actual treatment and care received by…read morethe treatment team. The office itself, especially the waiting area is absolutely not considerate of family members, or others accompanying the patient. The waiting area is cold and unfriendly. Wait time is typically an hour or more, which is not the bad part. There are no accommodations for those waiting aside from a bathroom. I would suggest a drink station to at least include water. Most waiting areas I have been to, have a coffee and water station, and much better climate control. Guests of patients having surgery are asked to wait in the lobby, and not leave the premises - I understand the importance of this. However, I do not understand the lack of any effort to keep those waiting at even a minimal level of comfort. Please take this as constructive criticism and consider the needs of ALL of your customers, which does include family of your patients.

I was referred to their office for an upper regular jaw tooth extraction. I have very poor dental…read moreinsurance thru my AARP UNITED HEALTH CARE Medicare Advantage coverage so I ask the price of an extraction and she told me it was $1200.00. I stated I would not be needing to make my Appointment As I WOULD be seeking my dental needs elsewhere.

From the owner: As a patient at Permian Basin Oral Surgery & Dental Implant Center, you can expect to receive…read moreindividualized care which addresses your specific oral health needs. Dr. David Brown, Dr. Kevin Porter, Dr. Robert Fuentes, and Dr. Helaman Erickson are highly trained oral and maxillofacial surgeons who have undergone rigorous education and hands-on surgical training to properly address problems pertaining to the face and oral cavity. This makes Permian Basin Oral Surgery & Dental Implant Center your best option when seeking treatment for tooth replacement, impacted wisdom teeth, facial trauma injuries, and defects of oral and facial structures. Our practice offers the full scope of procedural services and treatments, and we work closely with every patient to develop a treatment plan that will provide the optimal results that they desire. The team at our practice is a dedicated group of individuals who are highly dedicated to ensuring that every patient experiences compassionate and comfortable care at Permian Basin Oral Surgery & Dental Implant Center.

Dr Gutta came into the exam room and was very condescending to begin with. His consult was to…read moreforcibly wiggle a tooth that was not a problem. I asked him to stop and he said it has to come out as well. I told him im not going to take that tooth out. Just the one the dentist said needs to come out. He said we can go round and round but it needs to come out. I told him again im not removing that tooth. He was pushy about it and then finally said we'll what do you want to do? I said I want to leave. He turned around and walked out without another word. Believe it or not this whole thing was around 3-4 minutes. I would never go back and suggest for safety that you avoid this dr. I would be afraid of sedation with his arrogant personality.

I had 3 wisdom teeth removed yesterday and I have zero complaints. It was great from beginning to…read moreend.

This Doctor is amazing, if you are afraid or have had a bad experience this Doctor is who u want to…read morego too. He is My guardian angel. I came to him because another Dentist from Bliss hurt me really bad and Doctor Gilbert is very gentle and new exactly what to do to make me feel better . I was so afraid because I was hurting so bad And was so afraid to be touched by any other Dr not knowlong what to expect . Dr Gilbert made sure to explain what he was going to do and was so patient and careful with me . Thank you so much and God Bless you always. He gave me the right medication plus showed me the respect I needed . i was able to sleep after not being able to sleep for nearly two weeks because of the other doctor. Dr Gilbert is not one of the best , he's the best . Thank you so much

This practice is a complete nightmare! Worst experience I have ever had! What a crude, insensitive,…read moreincompetent staff! The doctor was the worst of them all! I asked a simple question about having x-rays from the dentist that referred me sent over and Doctor Gilbert (an incredibly rude, high tempered old man) came into my room screaming at me over the fact that they do not use computers in his office and I should of known that. First of all, in this day in age, especially in the medical field, who the hell does not have some sort of computer set up? So he charged me to have x-rays retaken because he refuses to use technology as simple as computers to exchange important patient information from the doctors who referred their patients to his establishment. He became red in the face over my simple x-ray question, tried to throw me out of my appointment and told me he didnt have time to answer my stupid questions, so do I want the procedure or not because he wasn't going to talk to me anymore. He grabbed my wrist and put a needle in my hand without telling me what he was doing, hooked me up to an IV and started pumping me with anesthesia without saying a word. Then said you will start getting really dizzy in about 15 seconds and left the room! With the nurses! Not only did he give me no heads up whatsoever that I was about to be put to sleep but after injecting me, he left me completely unsupervised! I want to sue! You cannot treat your patients this way! It is absolutely absurd. This man has absolutely NO bed side manner. The office itself is a joke, incompetent staff, no parking where you wont get towed, and on top of that no air conditioning. If you need oral surgery, simple or complex: please please PLEASE do not even consider this ridiculously inadequate establishment. The gruff mannerism of the entire staff is almost as shocking as the how horrifyingly impatient, insincere and downright mean the doctor is towards his patients. I will NEVER go back and I feel so sorry for anyone who makes the mistake of working with this horrible man and his joke of a practice. I have never felt so disrespected or uncomfortable at a doctors office. Gina

I've had some difficult issues in the last few years and both Drs have been great! Hygienist cannot…read morebe beat & the office staff is always pleasant and helpful.

Definitely recommend this dental care. I had dental cleaning and the staff and dr. Were very…read moreprofessional and took the time to ask questions and help with any concerns. There are a family ( brothers) run operation and the doctor was very friendly. I am glad I came here as they accommodated my appointments to my work schedule. Thanks Gray Family Dental.