The care shown for my 11 year old was incredible. From the office staff to the doc - Top notch care…read morefrom start to end of the visit/treatment. P.s. I didn't care about the length of the office staff's nails. She wasn't the one sticking her hand in my kids mouth and she was very nice.

I've only had experience with Dr. Jenkins and I cannot say enough nice things. They came to my…read morerescue smack in the middle of the Covid debacle and right before Easter. I was in extreme pain from an abscess. The swelling was so bad I looked like the elephant man. They got me in took care of the issue swiftly I left feeling like a new person. She called to check on me on Good Friday and Easter Sunday. She and her staff are aces in my book.

Extremely friendly service. The cleaning was super gentle. The X-rays and photos they took were…read morevery extensive. Their office staff is extremely nice. The atmosphere is welcoming.

Dr Veronica Bernuy has very poor chairside manner, very cold, unempathetic, insensitive and very…read morebusinesslike. I was referred to Basin Dentistry for extraction of tooth #4 and #19 and placement of bone grafts for future implants. I had my first visit on 05/19 when I was given an estimate of close to $15,000 for all the phases of the treatment. I agreed with the treatment plan and out of pocket cost. The sequence of negative and unpleasant interactions started with Dr Veronica Burnuy, the dentist assigned to provide the needed dental care. I knew the procedure would require conscious sedation via venous access but was not ready for the painful "digging" of my vein by Dr Burnuy. She appeared to be frustrated by the way she was handling my arm ( very rough). She finally obtained access after "digging" again in another spot. Needless to say I left the office with a terrible bruise on my arm. During the extraction of tooth #19, Dr Burnuy broke the crown on tooth #20 but had no decency to explain what occurred during the procedure. At first, the office staff said that it was a filling that came out of tooth #20 but I knew for a fact it was a crown placed by another dentist within the past year and have dental record to verify. An office staff member called back to inform it would cost me an additional $1,200 on top of an initial $15,000 treatment plan so I requested all my dental records to be sent to a dentist of my choice and informed I would complete the remaining dental work established by the plan of care at another dental practice. Dr Burnuy called back on 06/02 offering to replace the crown at no cost with the understanding I would complete the remaining planof care at Basin Dentistry. During the call she blamed her blunder on "cheap materials" used on the crown placed by another dentist but finally agreed to replace the crown at no cost. How unprofessional of her to blame another provider for something she was in charge. An appointment was scheduled for a few weeks later when she would remove the membranes covering the grafts, and get a temporary crown to replace the one she broke. On July 17, I showed up for my appointment and as usual she presented with very poor chairside manner, very cold, unempathetic, insensitive, and very businesslike. She got very defensive and annoyed with my questions related to the bone graft and next phase of the treatment. She presented to be rushed, rough, and not gentle at all while applying the anesthesia on the bone graft that was still painful and healing. The anesthesia shot was by far the most painful I have ever experienced in my entire life. I have seen plenty of dentist my whole life and know for a fact that anesthesia is given gradually and at different spots but she applied the entire dosage at once in the same area. I even told her " you are not gentle....you are rough " and she replied saying "you are the only one complaining ". I have never been subject to such total lack of empathy by a Healthcare provider. Dr Burnuy left the area to see another patient and after about 30 minutes with the effects of anesthesia wearing off and no signs of her returning to treat me, I got up from the chair and requested to be seeing by another dentist but I would be responsible for the cost of crown Dr Burnuy broke. I will "eat" the cost to replace the crown with another dentist but will never allow Dr Burnuy to provide any further dental care to me again. Dr Burnuy is responsible for the majority of negative reviews Basin Dentistry has on Google and this is a fact. I am happy to see that I am not "the only one complaining" about her. I am a senior citizen and also a Healthcare provider. I have no expectations that Dr Burnuy will change her demeanor towards patients because being caring and kind is not natural to her and she can't do anything about it. She is also part-owner of Basin Dentistry and probably has no one to report or be accountable. She is young and still has time to switch career path to Animal Dentistry as on my humble opinion she has no business dealing with humans.

This dentist is amazing! I have never had a dentist put my X-rays on a big screen and explain…read moreeverything to me in detail. They also looked for skin cancer, sinus issues, airway blockages and in my neck for problematic lymph nodes. It's so nice to go somewhere and are treated with such care and not rushed in and out. If you want the best service and full service then you definitely need to come here. Did I mention the chairs have massagers in them and TVs on the ceiling? I mean, this place really has it all. I have found my new dentist and I couldn't be happier!

The lady at the front desk that handles scheduling is extremely rude and unpleasant. The dentist is…read moreobviously very passionate with their practice, great work. Be prepared to wait 5+ months for an initial appointment. Rating would be better if the office staff were more professional.

I went in for a root canal and Dr. Jenkins and her team were absolutely amazing. I had a bit of…read moreanxiety coming into their office but everyone was super friendly. Dr. Jenkins thoroughly explained what was wrong and what the plan was as far as the root canal. They numbed me up pretty well, they even let it sit for a few minutes so it could fully take effect! Usually dentists are pretty rushed, so this was a nice change of pace. As they were gearing up and starting, they would consistently ask me how I was doing, if I needed a bathroom break, and they would inform me of what step in the procedure they were! All in all, 10/10 care. Everyone was friendly, the Dr was patient and gentle, and I hardly felt a thing!

I went in for a root canal with Dr. Gilbert and though I don't like the reason for being there, I…read morewas VERY happy with the treatment he and his team provided. The assistants were extremely friendly and made sure I was comfortable; and Dr. Gilbert was not only cheerful and informational but EXTREMELY thorough. I'm terrified of dental work but he made the process bearable. He stopped anytime I needed a break, and was very attuned to any pain I felt. The office and rooms are very clean and hygienic as well. I don't know anyone that likes having dental work but if you need a root canal or the likes, I would recommend him every time.

Awesome!! I moved to Midland in March and scheduled an appointment to get my teeth cleaned. The…read moreoffice is very nice and welcoming, with a cute office and friendly staff. I highly recommend them! I also have sensitive teeth, and they made sure to numb my mouth for a comfortable experience.

Being a dental hygienist myself, I am pretty picky about who my Dentist is. I extensively…read moreresearched Dentists in the Permian Basin prior to choosing Dr. Bell. Some of the things I look at when choosing a Dentist include: new dental technologies, experience of the dental team and a clean and modern facility. I definitely made the right choice! Newest dental technologies are important to me because it means the dental team has the latest and greatest equipment to care for their patients. One piece of technology I especially look for is the availability of SAME DAY Dentistry (usually used when talking about crowns). Typically, getting a crown takes messy impressions and then WEEKS of waiting while the lab creates the crown. With same day dentistry, the Dentist will scan your tooth and the crown is made THAT DAY, IN OFFICE and places it before you leave saving TONS of wait time. I'm familiar with the CEREC system but I believe Dr. Bell mentions a E4D but it appears to be similar. Other technology that I noticed at this office include an easier/quicker digital Xray system, intraoral cameras, etc. You can always have a wonderful staff but if their equipment is from 1960, that concerns me. So once I know the technology appears to be "up to my standards" I look at the staff. Luckily, Dr. Bell and his staff are ABSOLUTELY WONDERFUL! Dr. Bell has excellent bedside manner. He's extremely knowledgeable and thorough. A new Dentist has joined the team, her name is Dr. Mohn and she is great as well! I've had the pleasure of having Courtney and Monica as my dental hygienists and they're both AMAZING. They were equally awesome with our daughter's FIRST DENTAL VISITS (which can sometimes be traumatic for kids)!!! I LOVE that there was no need for us to go to a specialized pediatric dentist! To round off our amazing experience here, Health Centered Dentistry has a beautiful, clean and modern office. The waiting room is gorgeous and comfortable! The team appears to follow all guidelines keeping their patients safe and healthy! I highly recommend Health Centered Dentistry!

Great place! The staff is excellent! They make you feel right at home…read more No one else would take my insurance Dr.Esho did! He extracted two of my daughters teeth. My daughter actually enjoys going to the dentist now!!

The Dr. & his staff are amazing. I was very concerned getting dentures but the staff calmed me down…read moreand made me feel confident. My dentures are amazing and makes me feel handsome.... Lol... true story. Have an amazingly blessed day and make it count. Rubber down, Chrome up and God first.

Dr Williamson is awesome. He takes his time explaining everything. he is working with me and the…read moreoral surgeon and is making sure I get what I want done. The staff has been great as well. Dr Williamson does really care about his patient. Thank you Donella

This is hands down the best dentist in odessa. His bedside manner is great and I plan to transfer…read moremy daughter to him once she turns 8. If you need a dentist this is the place to go

very caring, excellent care, explains things, makes preventative plan, professional, believer,…read more highly recommend

Great dental hygienist! Very informative and knowledgeable dentist. Highly recommend this dental…read moreoffice.