This is my second review and this gets 5 stars hands down. This hostel is clean, has friendly staff…read moreand makes it easy for travelers. They remodeled the floors where rooms have doors now. Each room has about 7 bunk beds. The beds have sheets and pillows and they even provide you with a towel. There is also a compartment for a locker under the beds. Just bring your own lock. There are three showers per floor ( two were not working though) and two bathrooms. This is all co-ed. Hostels are sometimes a hit or miss and this is a hit. The guests were all very nice. Some go to bed earlier, some later. But in any case, we were all courteous and were quiet about coming back at different times. The staff also has earplugs, just ask for them. There is a fridge and kitchen on the fourth floor. When you check in, ring the doorbell and climb up to the fourth floor. Sorry no elevators. Husband and I came here for our SF marathon weekend.

Nice stay.. Cleen rooms.. Good staffs... Very friendly manager and wondeful location, next to…read morechinatown, great food. Also clsoecto little italy ..

Is now discriminating against every one who is over the age of 30…read more The person I spoke on the phone (while trying to confirm my check in time and reservation) claimed they have some online policy (about students only) that we are supposed to see from google maps or priceline. discrimination does not deserve a single star.

It was dirty and run down.The staff was pleasant and helpful it just wasn't secure or niceread more

I love this hostel. Been staying here for over ten years when I visit San Fran and it never fails…read moreto exceed my expectations.

Don't stay here and here's why- -. The only good thing about this hostel is location. It's old, the…read morerooms are outdated and smell like mold. Bathrooms are uncomfortable because they aren't properly ventilated. Usually cold and no common space to put items or hang toiletries as you shower. Now let's get into a real issue : The management here is incompetent and racists my opinion (which could be appealing to many, esp in today's climate) - Here's why - I booked a stay, showed up and my room was given to someone else and because of their mistake, THEY put me in a 3 bed bunk with two family members. Meaning one large bed unit that had 1 queen below and two attached bunks above. Weird. I never asked to be in this room, but according to them it's all they had and it was late so I went along. Upon entering the room, I was greeted by the family members (two brothers) the oldest of them seemed to be a bit off but the younger was cool. I knew by the demeanor of the oldest he didn't want me in the room but the youngest, completely tuned into me. I could barely get unpacked, he was very, very happy that I came into the room. Long story short I caught the brothers in an act and it all made sense why they would be sharing a bunk bed as brothers 18 and 27 yrs old. The older brother was leading very weird interactions with the younger brother who was of age but this had to be going on for a while, bc the younger brother thought it was normal, Until I brought it to light. I attempted to do what I could to disrupt this obvious pattern by calling out this behavior to both of them especially the older brother. Of course he got upset and had a grip on his younger brothers thoughts and decisions and the younger brother shut down but thanked me when he was alone. They were from another country, my hands were tied. Any who, I never mentioned anything else but almost 6 months later I go to return and was denied. Management not even telling me why just barely stating something involving a text from my previous stay. Basically accused me of sending "inappropriate" messages that I never sent. Not only that, never questioned or asked for truth or detail just made a decision based on hearsay. My response was and is, if I sent any text to a grown adult, that's my business and it would have NEVEr been in appropriate but again that's my business- furthermor I had to get the number to do that. So if someone really did receive a text from me as a grown adult person, why wouldn't they say something while there? How did I get the number? Why wasn't there and uproar or some issue while I was there? I'll tell you why- because the management at this hostel has always been envious and jealous of me any time I stay. I have a level of confidence that they don't like, complimented with my rich brown town and they can't stand it. I also mind my business and don't participate in the BS. They hate it. So any person that gave them any slight reason (although false) they took it as fact. Even if it was fact, again, we're grown adults not a daycare. AND this hostel should have known something was up with a 27yr older brother sharing a bunk attachment unit with his 18 yr old brother. That's not their business right? Yeah so why would a text be their business ?? Goofy people. Any how, spend your money and time elsewhere. I gave them time to respond and they never did so here we are. Be cautious, Stay elsewhere.

They banned me my fiance and my brother because sum drunk resident gave my brother a guitar that…read morebelonged to the hotel even tho me and my fiance had nothing to do with it also my brother had no i idea that it wasnt the guys personal guitar skip 2 years later its just me and my lady we come back while my wife is pregnant and find out were banned and all the hotel were sold out that night during winter we tried talking to them about the situation but they didn't try to help us at all or listen to us and the guy had a attitude for no reason some Hotel truly a one-star experience also I thought I'd let you guys in on a little secret they'll tell you a rooms sold out just to save it for a person who may pay more for it I found that out prior to these events because I stayed there before this or deal even happened for months on end

A few different times this hostel has availability listed online that does not accurately reflect…read moreactual availability and the HI site allows you to book the room, even though everything is booked. Also the HI needs to stop hiring kids to run their hostels. Professionalism used to mean something.

The Metro is an old Victorian hotel, redone for your comfort, but keeping its cool style. There is…read morenot another hotel like this in the area. It is sort of Midtown, I think of it has the Haight area. They have a killer Italian eatery downstairs. You want to try that. It is within walking distance to the Golden Gate Park and great shops and food. The rooms are so pretty and they are spotless. The beds are great and the rooms are not huge, but you won't care. I don't think they have AC. I did not need it, we had a fan, but I would ask about it in the summer months. It has everything you need and the staff is wonderful. They will guide you to where ever you want to go. There is so much to do right around there. The prices are fair. I loved the little seating area we had with great Victorian chairs.

We loved staying at The Metro Hotel! The bed & pillows were comfy, the rooms were quiet, grateful…read morefor the fan, the garden was peaceful, staff was nice, lobby was beautiful, centrally located, close to so many things, overall perfectly cozy! Would recommend

In a great location, clean, and easy to access. The front door uses a passcode, and you'll need an…read moreapp to unlock your room. There have been a few times when the app didn't work, but the concierge was very helpful in getting us in quickly. The rooms can be a bit chilly, though that's pretty common in San Francisco since many places don't have strong heating or air conditioning.

Absolutely horrible experience--please note that staying here comes with hidden costs!…read more I was looking forward to staying here because of the location and cheap price; $80/night in SF over the weekend is definitely a hard find. However, from the very beginning to end ranged from confusion, annoyance, to plain nightmare. The check in process was confusing and and cumbersome. I was given no check in information, and there was no front desk. The intercom at the front door did not even work, and I had to call their actual "front desk" who apparently said they did not have my information on file and made me go through these annoying steps just to find my hotel room key in a lock box. The most frustrating and nightmarish experience came the next day when I lost the hotel room key (a physical key). I called the "front desk" several times but received no answer then finally got one after about 10 minutes. When I told the man at the "front desk," he told that he would have to speak to the housekeeper. After waiting for another 10 minutes, he informed me that I would be getting fined $200 for the lost room key, which is plain ridiculous, since they didn't have a replacement key (other than the housekeeper's key). I understand a $25 or $50 fee for a lost key but $200 for a freaking key???! After waiting for about 40 minutes total, he finally walked over with my replacement key and begged me not to lose it since that would mean the housekeeper can't even get in (how laughable). What's worse was that the other guests were able to use their phone or a passcode to get in since all the room had e-locks. When I asked the man at the "front desk" why I needed a physical key, he said that not all of the e-locks were working--including the one for my room. What a load BS. A horribly dingy hotel that can't even get its most basic sh*t together. Stay at this incompetently run hotel at your own risk or better yet find much better options.

This hotel was at a great price and in a great location for our trip. WARNING: The rooms do not…read morecome with restrooms, so you will have to share restrooms and showers, but they are private and lock. We wish we knew that before, but it did not bother us, as it was clean and private. Plus at least there was a sink in our room. You shouldn't spend much time in your hotel when visiting, so I think this is a great option. There is always some one at the desk if you have any issues as well. For more information, check out our blog. https://kasventures.org/2019/09/29/how-to-visit-san-francisco-on-the-ultimate-budget/

You are paying 70 dollars a night for a hotel in SF. The room was fine. The bathrooms were shared…read morebut super clean. Room was hot on the third floor but asked for a fan and they brought one right up. Staff was nice. For 70 bucks a night, it was great. Bed was comfy. Shower was hot and had excellent water pressure. Would stay here again. X

Excellent location, felt safe. Short walking distance to various destinations, like pier 39,…read moremarina, etc. The hotel is a mix of hostel and hotel. The building is old, but it's well maintained, clean and safe. I rented a room with private bathroom that happened to be on the 3rd floor. It was a spacious room, with 1 queen bed, a bunk bed (for 2), small fridge, TV, safe box. It's quiet at night, with comfortable bed mattress. The free breakfast and free parking are awesome amenities. The breakfast is simple, but better than many continental breakfasts from chain hotels (there are fresh donuts, coffee, orange juice, yogurt) until 9am. Two covered parking lot in the same building, elevator accessible. Service desk personnel was friendly and casual. The check-in desk closes at 2am (call to get updated information) Note that the hotel's website states that they don't accept guests from local address. If you leave in or near San Francisco, call to make sure you'll be accepted

Very happy visiting hostels on a scavenger hunt trail in sf ca ..u could too ..but u r busy with…read morekids ..not very energetic for the adventure ..the sun is visible ..setting sun in marina ..after school setting sun ..library ...Lombard ..busy ..after school setting sun ..getting coffee in California ..Lombard or Los Angeles back in 1990 or so ..coffee and after school ..Laguna and Lombardi

Hostel offers shared bedrooms ..means traveling students no kids ..called "European hostel" for…read morewhat reasons ..travel dorm ...San Francisco sunny and easy to access ..old fashioned ..not called a hotel ..same purpose extra: there is a rooftop view and terrace...ragged but spectacular rooftop...homey house kitchen and cabin wood...cabin sized hostel...rooftop has an abandoned bedroom to see..404 haha

Unprofessional Manager / Horrible Customer Service…read more I stayed at European Hostel in San Francisco (SoMa area) and had a very disappointing experience because of the customer service and management. After working a 9-hour overnight shift, I received a phone call from the manager at around 10. Instead of speaking respectfully, he insisted yelling at me over the phone about their policies and claim I broke policy and threaten me Regardless of their rules, calling a guest at 9am and speaking to them aggressively is completely unacceptable and unprofessional. If there was an issue with my stay, it could have been handled calmly. I then arrived to check out after staying there already for 2 nights he proceeds to inform me that I broke the policy rules overstaying my visit. To which I asked him why not address me about when I checked in two days previously. He then proceeded to yell at me aggressively not have a respectful tone and give me the respect to have a conversation man to man. But instead act like a child and yell and cut me off while I was talking thinking I was trying to argue with him. He Then added he had proof so when I asked him for his proof that I knew I was wrong and intentionally over stayed my visit he kept telling me why should I show you and kept ordering me to leave instead of doubling down. The way the manager handled the situation was disrespectful and made me feel uncomfortable. I would not recommend this hostel to anyone looking for a peaceful stay or respectful staff. The customer service here was one of the worst I've experienced.