I was a patient of Dr. Lawler's for years. When we received a letter from him that he was…read moreretiring I said to my husband we will try the new doctor that he suggested us to see when he retired. That doctor was Dr Costabile. I now see Dr Costabile, my husband sees him and my son who is mentally challenged sees him. We were all once Dr. Lawler's patients. I never thought we would find someone as good, kind and caring as Dr. Lawler. We had our first visit. I was immediately impressed. I never saw Dr Costabile before that that day.. I was amazed at how he was aware of my health history, listened to me and my concerns. He must have reviewed my complete medical files. He talks as if he had known me and been my Dr for years! He never hesitates when he thinks I need an x-ray or MRI or anything extra. As I said, my son is mentally challenged. At times he can be a bit much. He doesn't like change but he was very comfortable with Dr Costabile. He is very good with him very empathetic and understanding. I would highly recommend Dr Costabile to anyone. I had thought that if I didn't like the new doctor, I would switch to someone near where I live, we used to live in KOP. We now live in Lansdale so it's a little drive for us however , I was so impressed with Dr Costabile. We decided to stay with him. The ride is well worth it. I can't say enough about how wonderful Dr Costabile is. I so appreciate his professionalism knowledge and kindness. Also the staff there is amazing. Very welcoming and helpful!

Never had a problem with this practice! Been going there for 30 years! Hopefully they continue !…read moreAmazing doctors!

So I just moved to this practice after 20 years with my doctor who just retired. I've been in Penn…read moreMedicine for 20 years and was worried about the pain of changing doctors and moving medical records. It was such a great surprise when I realized that I still have the same patient portal, with all my records easily available. What has struck me the most is the level of communication with the staff. My care team is easily accessible via the patient portal for questions and concerns. When ordering an additional test based on blood test results, I received a call explaining why the test was requested, what it was looking for, and not to worry :-) I'm really happy with the level of care that I'm receiving.

I see Dr. Megan Belamorich here for my primary care doctor, she is the best doctor I've ever had…read more I've been with her for over five years and I have a ton of health problems, I have chronic illness. Every time I see her she is very empathetic and I've often had to write her via our patient portal for all kinds of different things, she is extremely responsive and always helps me no matter what my issue is. I highly highly recommend her.

Dr Curran is a wonderful and knowledgeable doctor. My family…read morehave been his patients for many years. He is the best!

His staff (RNS) seems not to have basic 101 medical training and also doesn't know to look at my…read morecharts notes to see how aggressively my condition needs to be treated. The staff responding to my requests for medication changes doesn't seem to be aware that blood pressure systolic measurements in the range of 136-170 are not good-they seem to think they are just fine. When I finally told them I was unhappy and changing cardiologists the phone representative told me "Oh Good. Good Bye" I called many, many times repeatedly requesting Curran call me back about my problems- the staff refused and would only let me speak with ill-trained RNS. I finally got so frustrated/fed-up/pissed off I'm changing all my BMMSA (Bryn Mawr Medical Specialist Association) Doctor's Curran is associated with. The BMMSA system is HORRIBLE and staff is I'll-trained and rude.

I work in the healthcare industry, and I'm aware and supportive of the fact that a $100-$200…read morecancellation fee is standard when a patient cancels too close to the date of a procedure. Requiring 1-2 weeks advance notice (or in rarer cases, up to 1 month) helps protect providers by making patients think twice about no-showing or canceling last minute without a good reason. So when something unexpected happened in my life, and I had to postpone my procedure a full FIVE WEEKS in advance, I was expecting the office staff might say something like, "Thanks for the heads up this far in advance. We hope everything is ok. Please let us know when you'd like to reschedule". Instead, 3 days later I received a $250 (!!) cancellation fee. When I called to see if it was a mistake, I was told they have a 45 day (!!) cancellation policy. I explained that my mind was swimming the day I signed the surgery form, having just made the decision to have surgery. I wasn't focused on scouring the fine print for potential "gotcha" terms. I also explained that I could find no mention of it on any of the signed paperwork that they shared with me. I then asked (two different staff members) if they'd consider waiving the fee. Their response was something along the lines of, "You signed the paperwork, you agreed to the terms". I told them that I liked my doctor and that I wanted to remain a patient here, but that they'd likely lose me if they couldn't offer me this one-time courtesy. "We can't do that. We have your signature. That's just the way things work. Goodbye sir". It's unfortunate because this is a case where the best ethical decision would also have been the best business decision. Even if they didn't want to do the right thing for the patient, they could have done right for the practice (by preserving the revenue from my surgery, my follow up appts, orthotics, family/friend referrals, etc.). All they needed to do was correct an objectively questionable, poorly communicated policy.

Dr. Erfle is the best! He recently performed bunion surgery on my daughter and was so professional…read moreand straight forward and just so nice throughout the whole process. My poor daughter has to get her other foot done as well and we will most definitely be going back to Dr. Erfle. We both highly recommend him.

Dr Chuma is excellent. Very thorough and explains everything. Ashley the hearing aid specialist is…read morealso very knowledgeable. They are the best.

Dr. Chuma performed sinus surgery on me on 10/28/2025 and all went well. He and his staff was very…read morecaring and attentive. However the billing is another issue. I keep getting co-pay invoices from the billing office and had spoken to them several times but to no avail. They said they would look into my issue and get back to me, which they never did.

Dr Michael Prematta and Dr Tracy Prematta have help my wife a TON (allergies). We don't know what…read morewe'd do without them. We highly recommend them!

Caring, compassionate, proactive. Wife and I Had to switch doctors due to insurance change. While…read moreit was a pain initially to switch, we are glad we did....we both wish we could have switched sooner; we now realize how "bad" our previous practice had gotten. I see Dr. Schleusner, and my wife sees Dr. Schultz. We are more than pleased with the care we both receive.

Hi! Everyone I recommend not to use Penta Health. They made…read moremy kids appointment and my husband confirmed it & they said they left voicemail for me on the number which has been disconnected for months. I took my kids for physical. Kids missed their school & I missed my work. Guess wat Dr. was not available & they sent me msg to confirm the appointment. Lady at the front desk was very rude & for new appointment I said give me any day but Wednesday and Thursday but again she gave me Thursday appointment for one of my child. I will give them half star. Horrible customer service, staff is ready to argue even if it's their fault. Not recommending PENTA HEALTH at all. Thanks Diksha

Dr.Thornton is absolutely the best physician (I can honestly say) that I've ever had. Unlike most…read moredoctors, she came into the exam room with a huge smile and infectious positive sunny attitude. After discussing the primary reason for my visit (suspicious skin abscess), she took a moment to ask me if everything ELSE in my health was okay. It took me be surprise, to be honest!! Normally, physicians I've seen in the past have only addressed the primary reason for my visit. Never really caring about "the rest." Dr.Thornton is my new primary doctor. She is absolutely the best of the best. Highly recommended. Office is super conveniently located, great parking, and very convenient to make a quick appointment with Dr.Thornton via ZocDoc.com or calling the office. AND... they take most insurances. Nice! I LOVE this place!

I can't say enough good things about this practice. I've been seeing Dr. Briones for over 4 years…read moreand she is the most thorough, caring and compassionate doctor. She goes above and beyond her job and has helped me in countless ways. When she was out on medical leave, I saw Dr. Patel who was also very kind and understanding. The staff working at the front desk are always very helpful and I never have to wait in this office which is amazing. I was just there yesterday and I didn't even have a chance to sit down on a chair in the waiting room as my name was called right away. Your time is valued which I greatly appreciate. They used to have an office in Coatesville which was much closer for me but it's worth the further drive to West Chester for the great care I receive. Like many doctor offices, book your appointment far in advance because their schedules get very full. I can't say enough good things about this practice and I would highly recommend Dr. Briones!