This was probably the worst location I've ever been to. The parking is horrendous - especially ion…read moreSaturday! My husband needed a new debit card & this location was close to where we were. He rode around the entire building & there was nowhere to park. There were people parking in the fire lanes just to run in before they closed. He was able to finally find a spot minutes before they closed & he was able to get his debit card. So, I guess the headache was worth it for him. I will never come back to this location no matter what day of the week it is. The parking issue truly gave me a headache.

8.5 percent on a car loan? THAT NEEDS IMPROVEMENT. My husband has always been in the 800's. They…read moretold him he had a score of 720?? What??

Fidelity Bank on Falls of Neuse has a great skilled staff who are very responsive...they do listen…read moreand put the customer FIRST!!! I highly recommend them and I must give SPECIAL kudos to Bethany Alger who handles commercial lending....SHE IS THE BEST!! Bethany works very hard for her clients and she is very responsive!! Give them a try and you will be glad you did!!!

Friendly local bank. Not a Big Bank where you are just a number. People trying to assist you and…read morenot sell you a new credit card....etc.

SECU Call Center employee (employee # 42778 who goes by the name "Kristy") refused to assist in…read moresecuring the debit card of an army soldier who is serving overseas for our country and its citizens. This is completely despicable, and my entire family will be closing our accounts which we have had for 30+ years. Shame on you Kristy and shame on you SECU.

If you can become a member, Do It. Hands down SECU is the best place for your Money Matters. They…read moreoffer many services that are no cost to the members and they have locations all over. I mean all over, I travel NC allot and I have always seen a SECU , well most of the time, in the city I was in. I was always greeted with friendly service and a smile from the employees here.

this is my bank for business and have always had exceptional service. The Cameron Village office…read morehas the best people. I refuse to call at the Village District, how bougie

I dare anyone to try to find their phone number on their on line banking site? then once phone…read morenumber is located on the internet " they are experiencing high call volume". 6 to 20 minute wait time. how about you HIRE PEOPLE. to answer the phone? then once yiu get on your secure on line banking site and make a transaction continue to get " error message, please try back at another time". HOW ABOUT YOU HELP ME ON MY TIME? ??

This bank owns bank mobile and refused to intervene after i told them bank mobile is refused to…read moregive me my school money. What a terrible company

First Carolina Bank inherited funds from another financial institution without notifying me that…read morethose funds were transferred nor received. I have attempted to contact them several times without acknowledgement but everyone seems very efficient at failing to accept responsibility and passing the buck (pun intended) even speaking to a supervisor, agent #113714 who said someone would contact me in 24 - 48 hours. Of course, that never happened even after providing me name, b-day, SSN and email address.

Clean and friendly environment. Safe location with all banking services available and secured all…read moreup ATM machines.

As I have said, SEC is the place to put you money. They have locations all over the state and…read morefriendly people working for them. Every time I have went inside, I was always greeted by someone with a friendly smile.

I've been a member since 1996 or 97 old enough to have an account and I am really sadden how…read morehorrible it is and difficult to manage money at these banks. Well's Fargo you can deposit money from  your phone, SECU will not let you! Our main request ended up an employee not telling the whole truth about a loan, at the end we looked like fools calling everyday about what's going on.   My husband and I got approved for a loan, and we did it on line.  Kelsey was awesome!  She told us everything we needed to know.  When it was time to sign we had to go to the bank.  We choose this bank off of 50, because it's closer to our house.  We meet with Jamie on Thursday at 10am she was nice at the time while we we're signing the paperwork.  At the end she told my husband and I that in 3 days the money will transfer and that we could call on Monday to make the first transfer over.   Monday rolled around and the gentleman who answered the phone said that Jamie said our money wouldn't be in until Wednesday?!  Friday is the first day, Monday is the Second, and Tuesday is the third day.  So of course when we called Monday (as she said to do), it mad me and my husband look like all I wanted was the money!  My husband is the witness to her saying this too.  Then that gentleman who answered the phone said to call again today, so we did and again Jamie is talking to us like we should have known this!  No one seems to tell us the full truth and it makes me (the customer) look like a greedy person.   I'm tired of having people tell me one thing and in the end make me look like I don't know what I'm doing.  In the long run SECU employees do not know what they say, and need a lot more practice. This is NOT customer service!

Went in to open an account at about 420 PM, told to come back tomorrow as they didn't have anyone…read morefree to help me. This while I was looking at what was probably the manager sitting in their office playing on their cell. Not interested.

Absolutely great service and very friendly staff always happy to help…read more ​Anytime I go in there they're always greet me even if busy​