We have been using this bank forever(Scotch Plains) for personal and business! We love them! In a…read morebig world it's wonderful to have personable relationship with them, they go above and beyond! It's like a hometown branch from Scotch Plains ,Clinton - Edison there Customer Service is Wonderful! It's nice to call an get someone in the United States & get to a branch member! KT

Excellent bank! I established my biz account there 4 yrs ago and have been so pleased. There is…read morealways someone knowledgeable to answer my questions and the staff is very kind and helpful. I accidentally withdrew my account with a duplicate debit and they called me immediately. They were able to reverse the withdrawal. You don't get that service from the big banks. And of course they have online banking and a great mobile app. Highly recommend

Joe at Oceans First is amazing fantastic customer service extremely helpful wanted to carry my…read morebundles of loose coin for the coin machine. 100 % for the customer

Top Service Here! The people at OceanFirst Bank in Westfield couldn't be more helpful and…read morecourteous. The associates behind the counter always give me a cheery greeting when I enter and then give outstanding service with a smile. Special shout out to Jodi W (commercial lending) and Brenda G, VP aND Branch Manager for their guidance and assistance! One of the nice things about using small, local banks is that you get much better service than from the monster banks!

My mother who is 87 and from another state, she lost her checkbook while she was here visiting our…read morefamily. When we entered the bank, not only was every single bank employee polite and courteous, they were as helpful and eager to assist us as soon as possible. We were helped by Jason Smith. I was simply amazed at his patience and reassurance, that everything would be taken care of in a matter of minutes. The protection of my mothers accounts were an obvious important priority to him. As promised, in a matter of minutes and some strokes of the keyboard he had it completely secured. He processed everything needed to transfer all account values to new accounts. Being that my mom is in the beginning stages of Alzheimer's disease, she can tend to be a bit of a story teller. As well as the loss of memory issues associated with the disease. Jason could not have been more gracious and understanding. Especially once he had completed his transactions to secure and transfer the accounts. He was incredibly patient with her, almost as if it were his own mother. I personally do not conduct my banking activities there, as I feel the same way about my bank. If I were for any reason to change, I would not have a second thought about banking there. This is a town of large bank accounts (I wish mine were one), and sometimes even larger ego's !! I happen to deal with the same customers that the bank does(in a different capacity), and there are some people that can not be pleased ! I am sure we do not have exclusive rights to that claim !!!

It's a bank and staff is friendly. What more can one ask for in a bank?…read more Well, maybe more ATMs for when the bank is closed, as there's only one by the door.

Great Chase bank with nice couches, tellers, clean area, loads of parking, and state of the art ATM…read morethat gives you whatever denomination of bills

The 1 star is for the ladies who work there being nice. The zero stars I would like to give is for…read moreCitibank being the most horrible bank ever. Find a credit union. It's what I'm going to do, and I've been a customer for 20 years. Citibank is a big horrible company, and customer service sucks beyond belief. Avoid.

From the owner: Citibank delivers a wide array of banking, mortgage, lending and investment services to individuals…read moreand small businesses. We also support the needs of small and large corporations, governments and institutional investors. In the U.S., we have over 1,000 branches, complemented by ATM's, online banking and mobile and tablet banking.

I want to commend/compliment Ms. V. Brannon of the 2624 mooris ave branch…read more I had a check that had scribbling on the back making it difficult to scan in the bank computer system. Ms. Brannon tried, and tried and tried for over ten minutes, trying every which way until finally the system accepted the check. It was ony a $14.00 check, but the effort and steadfastness of Ms Brannon is commendable and noteworthy Thank You Bob G. Chatham

Went to this branch once to use the ATM. Easy to park in the lot and to take care of bank business…read morewhen need be.

Craig is the most Amazing at this location. Everyone was great but basically I went in there kind…read moreof just to check on paying off my mortgage which I had through Chase for about 13 years Craig was really wise smart knowledgeable and kind great personality and help walk me through the process told me I could do it this morning after a few phone calls to chase headquarters he told me everything would be complete by next Wednesday he was very reassuring it was a great experience I recommend this location if you're going to chase and I recommend Craig!!

Useless. I had to go to the other location to make a deposit because I hadn't received my debit…read morecard yet. What's the point of this branch if you can't even make a deposit

One teller working both the drive thru and the counter. Alone. Six people in line. This place is a…read morejoke.

I take it back!! They have really improved their service! So impressed with them now. Staff is…read morefriendly! And they have a drive through ATM for busy people.