Horrible experience with this bank. I opened a checking. It had money in it just enough to cover the fees. I called the bank automated service it said I had -$2.65 cents. So I made a PAYPAL deposit Friday Jan 26, 2018 to the checking of $100. PAYPAL said the transfer went through. I called the bank Saturday it said balance was 0.00 cents. Then I called customer service who said the account was opened but couldnt tell me where the money was and what happened to it. Apparently this bank has only an answering service on a Saturday. On Monday I got an email that PAYPAL took the PNC card off my account. I got the $100 back in my paypal. I called the bank again and it seems like they close my account without even informing me. What good is a debit card I cant make deposits to or use or a bank that cant even tell me where my $100 is? I am glad I didn't entrust them with more than a few dollars. You shouldnt trust them with your money either. Imagine if this was thousands or tens of thousands of dollars that you needed to close a deal? I would avoid this bank and use CHASE bank its way more stable and reliable and top notch service. Sorry PNC bank you failed the test at all levels I give you an F grading on customer service and even just basically informing customers. read more