Greeted by the workers at HSBC Bank , Brighton Beach Branch. They offers lots of credit advisory…read moreand offer a relationship with the bank. As long as you do your behalf upon working with your self to fixing credit they will help you. HSBC Bank is one of only banks that offers you to build credit with them no matter where you are. They are the only one

Awful customer service. Blatantly disrespectful attitude by personal banker Michael / mikhail…read more Allowed several customers to sit waiting for service for over 30 minutes and with 5 minutes to closing announced that no one one would be seen. A complete disregard for the time of all customers who waited patiently. Could have easily been avoided with a simple announcement that no other clients would be seen 30 minutes to closing. Instead, Michael offered only a poor and dismissive attitude. Much better service can be found at Chase where customers are appreciated and treated politely with respect. Grade: F

My favorite bank in the world. My family has been banking for years at this establishment which has…read morefoster a beautiful relationship with the professional staff there. The management has aided us into ensuring certain steps were in order to protect the seniors in my family. Thank you!!!!

Just recently I had the blessed fortune of meeting Momin and Sean on Ave. J in Brooklyn, where they…read morewere promoting some of the very salient features of the Flushing Bank Family.Their friendly, simple, and honest presentation, further enticed me to enter the bank for the first time in my life and see for myself, if "What you hear is what you'll get!" Again, I received a second dose of friendliness, simplicity, and honesty.This came from a man of integrity, an excellent ambassador, by the name of Mr.Derek Faust. Derek spent a great deal of time with me, describing the many positive facets of this bank, without putting any pressure on me. I was amazed at his patience, comprehensive knowledge of all of the bank's protocols, and above all, his very modest and unassuming manner, which made me feel most comfortable during our meeting. Sean and Momin were still there, pitching in alongside Derek, giving me the sense that this was like a family. Overseeing all of this, was Irena, who promotes this atmosphere of friendliness, competence, and honesty. The bank was meticulously clean and beautifully but simply furnished.I am truly looking forward to a long relationship with this wonderful family!!!!!!!!!!!!!!!!!! Raphael N.

Very friendly and helpful service!!! Bank workers always so friendly, ready to help and nice!!!…read moreVery individual approach! Thank you!

As a long time client of Bank of America with several accounts I usually find this branch efficient…read moreand well managed. Today was a little different. After taking cash out of ATM I went into bank to exchange five $20 bills for one hundred singles to make into paper turkeys as Thanksgiving gifts to the children. After waiting on line for almost 15 minutes I was told that the bank didn't have enough singles to accommodate my request and was only able to give me twenty single bills. After a little pleading I was able to get 25 singles. Imagine, a branch of one of largest banks in the world didn't have $100 in singles. Since I didn't want to disappoint the kids I drove to the drive thru of TD Bank on Coney Island Ave. Although I do not have an account with TD and am not at all a customer, they treated me as if I was their largest depositor. Not only did they exchange my remaining large bills into singles, they gave me a gift bag of doggie biscuits for my two puppies who happened to be in the car with me. Now I'm happy, and so will all my human and fur babies.

The best of the best !This company cares about your business and want to do whatever they can to…read moreensure your success as a company which is rare ! I am a customer currently and out of all the companies out there I got the best reverse consolidation from xcuvus! My company will not only survive these unsure times but thrive now since I have all the tools I need thanks to xcuvus

I am thankful for this company, It is rare to find genuine honest people who want to help and grow…read moreyour business. I build my credit score and did payment processing with this company. I funded my business through these guys. Extremely rare company, Highly Recommend!

Customer service is horrible, went here 3 times, the first time I went I had the best customer…read moreservice ever and Chinese women working in this location gave me my first debit card ever. The second third time I tried to recommend this place to my family, so their bank get more attention/ customers... why nobody helped me? Why nobody help me when I brought my dad? The men in here only care to put their suit on and cancel out help system of their bank

Customer Service: 5 Penny Arcade: 5…read moreBanking hours: 5 Location: 4-5 Can't wait until they open the one in my 'hood.

My current checking account with Bank of America was opened in Texas way back in 1992 when they…read morewere still NationsBank - that's an oversimplification of the merger that happened but you get the gist. My financial life has had its ups and downs (heavy on the downs, if I'm being honest) over these last 31 years, and this ol' checking account has seen it all. I have been pretty ambivalent about Bank of America over these years. The service was never remarkable but also never terrible. Because I never had much reason to call or set foot in a branch beyond the ATM, there was no need to change anything. I did have a short lived and somewhat misguided tryst with Captial One last year, but their decidedly dreadful customer service chased me right back to the familiar arms of Bank of America. Lately, though, Bank of America seems to be working to improve its relationship with its customers and I'm feeling happier and happier with my decision to stick with them for my banking. It started last summer when they dropped their overdraft fees. Sure, they never should have been charging them in the first place, but I was really pleased to see that they stopped. Okay, now the thing that has inspired me to review a bank. A couple of weeks ago I got a call from Alex, the relationship manager at this branch of the bank. He was just reaching out to see if I had any questions or needed help with anything. I did just open up a small business account recently, so maybe that inspired the call. Either way, this is some personal service I have not come to expect from any bank, much less one of the major ones. I made an appointment to come in and just talk about my accounts, and see if there was anything I was missing or anything they could offer in terms of services. I met with Alex for 30 minutes or so to discuss my business and personal accounts, and then he handed me off to Bryan, a financial services advisor with Merrill to talk about my retirement account I had recently set up. Both of these guys were totally friendly, non-judgmental about my financial illiteracy, and completely chill in general in talking about B of A and where my banking fit into the services they offer. I always talk about how surprised I am by the "small town" feeling I get living in Brooklyn, and now here's a branch location of one of the big three banks going out of their way to give Mayberry vibes, Andy Griffith style. I really hope to see B of A continue to move in this direction and I plan on sticking around with them for as long as I can.

Bank of America has got to be the least useful bank in my portfolio…read more I have a Bank of America credit card. A new one arrived in November '24. Someone stole the card before I got it and used it at several establishments. I called B of A within 1 hr of seeing the pending charges hit my account on my phone. B of A said no worries and it would all be taken care of. Then 1 month later, I get a decision from B of A that my Fraud claim is denied and I am responsible for the entire amount because somehow they say I was present when the card was swiped or I authorized them to use my card. Currently, I am appealing that decision but I don't expect a lot out of B of A. I recommend anyone who has a B of A card be very careful with it or don't use it entirely. B of A does not honor their online claim: You're protected by Bank of America's $0 Liability Guarantee: Fraudulent transactions made using Bank of America credit and debit cards are covered as long as you report them promptly; please visit our account and card security page for additional details. Don't trust B of A!

Awful customer service!…read more I was waiting in line to pay for my monthly mortgage and right when I was the next person the teller closed without saying a word. How hard was it for her to open her month and say that this was the last customer I'm about to assist and advised me to go to another teller? This is ridiculous! The management should seriously educate their staff about customer service without that, there wouldn't be any customers and this bank is done for good.

The joint I ate at, had not atm and they didnt accept credit or debit. Luckily this place was right…read morearound the corner, because I couldn't find another bank in sight.

Can't say enough about the excellent service, attention, and overall knowledge Tom and his team…read moreoffer their clients! Top notch agency for sure.