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    PNC Bank

    3.0 (7 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 2 weeks ago

    Services - PNC Bank

    Personal banking

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    Photo of Theo T.
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    1 year ago

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    4 years ago

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    6 years ago

    I usually use PNC ATMs at Wawa etc and there is no service fee... not so with the bank themselves. Pretty high fees.

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    13 years ago

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    8 years ago

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    13 years ago

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    13 years ago

    Great customer service, free coffee and tea via a Keurig machine. Good hours, fast friendly tellers.

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    Freedom Mortgage - The definition of "en masse" as they love to state in response to "please itemize these charges that are randomly placed.

    Freedom Mortgage

    (28 reviews)

    Terrible customer service, they offered me a lower rates then led me down a wild goose chase with…read morethe loan officer not responding to my emails for weeks at a time. By the time he got back to me after running my credit, wasting weeks of my time they are like oops that offer is not available anymore. Absolutely crazy, the whole delay was caused by Devin Patricks horrible response time.

    FM acquired my loan from Wells Fargo, where I previously had no escrow issues…read more After the transfer, I noticed that fm failed to include escrow, and claimed that they could not locate my taxing authority. (The two lenders before them had no issues) I made several phone attempts to resolve the escrow situation. Each call ended the same, "we will conduct an escrow analysis and contact you" (never happened) Sensing that something wasn't right, I began saving on my own, glad I did, because when the next property tax due date came, fm sent notice that they paid my property taxes and I was more than $10.000 delinquent. FM estimated that my mortgage payment would increase by $900 to cover shortage. FM seemed disappointed when I informed that I had the money to cover the taxes. However, fm still increased my payment by $400 citing property tax and insurance increase. (I disputed to no avail). The issue with fm caused me stress and sleepless nights and rather than be at their mercy, I used a portion of my children's college savings to pay off my balance and have slept peacefully every since. It is my believe that fm intentionally manipulated my escrow to get more money out of me. I would recommend avoiding this company and their unethical practices.

    Navy Federal Credit Union

    Navy Federal Credit Union

    (16 reviews)

    I have been banking with Navy Federal Credit Union for 20 years and this branch has always given me…read morea top tier experience. The branch itself is clean, well organized and clearly marked for the service you are looking for that day. You are always greeted by a friendly rep at the door to ensure you're heading to the right place or getting an appointment if you aren't sure. From mortgages to car loans or other banking needs, the advisors are always incredibly patient and knowledgeable. They understand your needs, provide advice or feedback, show you the numbers and potential alternatives, and then set you up for an easy checkout experience. I could not more highly recommend NFCU and this Cherry Hill branch!

    This isn't just for the bank because you actually can't call into the bank. However, this is for…read moretheir customer service. The only people that you can contact on the phone. They get you in acting like you're going to get a low interest rate on your car loans, they tell you interest rates from like 3.5% of 17% however they can't even tell you what criteria needs to be for what bracket of interest rates. I've never taken out a loan where they couldn't tell me what criteria you to meet to see if you even wanna do business with them. Technically you could have perfect credit and you can meet all the criteria and still get 17 percent interest rate if that's what they want to give you. It is a scam. Stay away from them. They lure you in on false pretense and then can't answer any questions which as a financial Institute they should be able to answer all questions. A car salesman could answer more questions about finance than their own financial institution can answer. They lost my business on that. Could've made a lot of money off my loan, I've been with the banks and their credit cards for over 15 years, I have a personal relationship with finance as well. So this leads me to believe that they have under trained staff. Ignorance is no excuse. For anyone who's reading this, in case you are unaware, as many people are, when they run your credit if you decide to not take out a loan with them, it will drop your credit by 20+ points. If you don't take the loan, it looks like you've got denied. Therefore them not being able to answer your questions properly could result in you dropping into a credit score bracket that you won't be able to get lower interest rates because they suckered you in. If you want to Bank with them, they aren't so bad they have benefits other banks don't have. But it comes the cost because there's only one location in the entire state of New Jersey.

    Garden State Federal Credit Union

    Garden State Federal Credit Union

    (4 reviews)

    Pinnacle fed Credit Union bank merge with Garden State fed credit Union bank…read more The transition between banks is a disaster I place calls. I try to talk to somebody and I haven't received any response. I was placed in a Q with 120 people ahead of me and I'm still waiting for an answer. I have my homeowners insurance and car insurance due, and I don't even know if the checks were cash in my automatic payment because the routing number might be different from Pinnacle Bank When things settle down , I am really considering going to another bank after 36 years of service with Pinnacle Bank My main problem is I have all direct deposit and all bills paid on Automatic Payments Nick Rulli

    My complaint is not directed at GSFCU but the company that they have hired for fraud. I have never…read morehad my account locked, ever by any company because Artificial Intelligence or someone who does not understand what transactions I have on my account. They have a company that is outsourced and there is a language barrier with the reps that I spoke to and they put the freeze on my account over Labor Day weekend and two other times after that because of a charge for $3.99 for a company that I have been doing business for over 30 years. I was out of town when my account was frozen, so you can imagine how frustrated I was when I was attempting to use my card at Dunkin Donuts for $9.00 and it was denied. I was unable to call the credit union, or the company that had been hired to monitor GSFCU accounts. When I finally reached the company, after the holiday then actually questioned me about my charges even though I told them that they were authorized by me! He refused, then he started going through my account and questioned me about charges that were none of his business. I felt that a total stranger from who knows where had the ability to go through my account and pick and choose what he felt was fraud. I no longer deal with GSFU due to this invasion of privacy!

    PNC Bank - banks - Updated May 2026

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