This location has AMAZING customer service. Go see Dean, the branch manager, and Noah, branch…read morebanker, for your banking needs. They will treat you with respect and provide help in anyway they can!

Absolutely horrible customer service especially if you call closed several accounts and anything I…read moreneed to do with citizens will not be at this branch what a shame too I now see why they are a two-star bank

Great experience! This has by far been the best interaction I've had with Wells Fargo. I have not…read moreconducted business with this company in over 5 years due to to poor service. I am attending a wedding out of town and needed some cash, contrary to their typically policy, they made change for me even though I am not a customer. It provided a positive impact on my day as I was crunch for time. Big shout out to Service Manager Anthony, not only was he extremely courteous with me, I was able to witness him handle a very busy store, provide training to new employees and effectively deescalate an anxious customer. Teller Elma was polite and efficient in handling my transaction. If Wells Fargo modeled each of their stores after this on in NE Philly, I believe they would greatly increase new business and expand existing. I certainly would consider returning if this proved to be a repeatable experience nationwide.

I have been using this bank since they were in Riverside, N.J. They moved to this location a few…read moreyears ago... The interior of this bank is clean and well kept... Before Covid 19 hit they offered free coffee, tea and bottled water in the lobby... Since the virus hit I use the drive thru more often but the lobby remains open... Masks are required if you choose to go inside... The staff all wear masks and I've seen them with gloves on... Hand sanitizers are provided for the customers to use... The Tellers and the entire staff are friendly and very helpful...

Each and every time I need to use the services of my Navy Federal Credit Union, they are…read moreProfessional, go out of their way to make sure you are aware completely of the task at hand. The only recommendation I would have is to make at least one phone number available to members for customer service handling a specific problem and need an answer a.s.a.p. As an example, I wired monies on Friday 10-17th, and was advised the Federal Reserve already confirmed receiving this money, and the recipient is still waiting for the funds.

From the owner: Navy Federal Credit Union proudly serves the armed forces, DoD, veterans and their families. Enjoy…read moregreat rates, discounts and award-winning 24/7 member service. Join a credit union that supports the military and understands what it means to serve by visiting the Navy Federal website, or one of our 380+ branches worldwide. Our Members Are the Mission®. Insured by NCUA.

Slow tellers,and think it's on there time.the worst branch.go elsewhere.i guess anyone can work…read morehere.

Your money is not safe here. Shady dealings. Unexplained withdrawls from account bank could not…read moreexplain. Someone at the bank took my money.

They are ALWAYS so nice when I go here. I literally try to make this the only one I go to.read more

This is a good credit union. Staff is always nice.... Some times on a Sat the lines can be long…read more And take awile to be waited on and also the interest rates are not as low as most other credit unions. On auto, and other loans and and even credit card rates are alittle bit high.

The entire operation minus the hard working tellers is TRASH!…read more How do I drop off a business account application (that first of all needs to be done via pen and paper) and have to go back in THREE WEEKS LATER to check on it because I've heard nothing from them and once I get there to check on it, the application is literally sitting in the same place it was when I initially dropped it off ... on the counter behind the tellers!!!???!!! No one touched the application! After I requested the application be reviewed they said it would be sent to their main office and I should hear from someone. Two weeks later after hearing from no one I went back in to the branch and was again told that the application was in the process of being reviewed and should hear from someone. A week later I finally receive a voicemail from the branch manager stating that they've been trying to reach me and if they don't hear from me the application and paperwork will be shredded. WHHAAAATTTT????? I literally yet again go into the branch and ask for the branch manager who left me that voicemail a couple of hours ago and was told she was gone for the day .... gone at 1pm on a Friday in the banking world is diabolical! They then tell me to come back the next day which I do and what do you know, the branch manager hasn't gotten in yet !!!!?????!!!! When I tell you I was FUMING ... WOOOOOSAH. So I decided to call back later that day instead of going in again and amazingly I'm able to speak to the branch manager and instead of truly reacting how I wanted to I simply ask her not to shred my documents and ask if she can leave them in an envelope for me to come pick up and she says yes. I go in to pick up the envelope and surprisingly it's there ! As I'm walking out something tells me to check inside the envelope and as per usual my instinct is on point because the APPLICATION IS NOT IN THE ENVELOPE ... the main item I asked her not to shred and to put in the envelope. I march right back inside and every employee in the branch knows I am about to lose my ish because no one wants to make eye contact with me. The main teller I usually deal with comes from behind the counter and asks what happened and when I tell him he just shakes his head and asks if I want to speak with the branch manager to which I said yes. Luckily I had to wait a good 10-15 minutes because it allowed me to cool down but in that time I decided I'm done with this branch and the entire dang institution so when I meet with her and listen to the lies roll off her tongue I just sit there smirking at her because it's INCOMPETENCE AT ITS FINEST! Like the other 50-11 reviews say, STEER CLEAR OF THIS PLACE AT ALL COSTS!

Steer clear of this place! Automation and Corporatization have not done ABCO well at all! If you…read moreare going to Automate it needs to be better for the customer. Customer service is NOT the credit union they are NOT helpful... They are an outsourced company with limited capabilities. The actual Credit Union has painfully slow responses, and even less care for the customer's time. They do things when THEY get ready.....Not optimistic for improvements at all. It's just a no for me all the way around after being a customer for YEARS! Still a NO!

I've been banking with PFCU for 15+ years. Membership is open for anyone who lives or works in…read morePhiladelphia. The have the same offerings as the big name banks but they treat you better. This is a new location and it's very nice inside. I was in and out within minutes

I've been a PFCU customer ever since I was little. I haven't really heard much about this new…read morelocation but today was my first time in and my experience was pretty smooth. I explained my issues and I was quickly taken care of. I see why people bank with Credit unions, they really do care about you and your money!

They should change tgeir staff. Everybody is playing the customers by telling them go to a…read moredifferent rep.

Customer service is not a priority. Employees are sitting doing paperwork while customers are…read morewaiting

I have been a customer 20 plus years I had such a bad experience with the fraud department where…read morethey actually made things worse for me This used to be a great community feeling bank now its horrible service and I worked for a bank Unbelievable Marina Gonzalez and Tony were horrible in particular and hung up on me for asking questions. Taking my money out 2026 and will my family of firefighters and business owners

Great place I just don't like that they only have two bank…read moretellers and the rest is self service