I woke up this morning to find out someone hacked our account and routing numbers to purchase baby…read more& toddler supplies. People are really out here having kids when they obviously cannot afford it & then making it my problem. However, Chase Bank in Morris Plains (specifically Devin Hatchard) was phenomenal in helping us over the phone rectify the problem in less than 10 minutes. I highly recommend him for anyone that uses Chase to bank. Thank you, Devin!

I came to investors to close out an account. The gentleman who waited on me was very helpful and…read morepatient and willing to work with me without an issue. As soon as I walked in, I felt comfortable as they offered me coffee or tea, which I declined.

This is a review for late 2022 around Christmas…read more Tellers and 'bankers' at this branch are talking among each other about parties when you walk in. It is only down-hill from there. The teller James makes derogatory remarks about your business - then stutters pronouncing your name and mangling it, it seems almost intentionally. That is totally not okay and unnecessary. I have errands - do YOUR job competently. There is only 1 single, solitary teller for 4 open counter spots. Meanwhile there are 3 girls cackling and clucking around at the drive-thru. This place is mismanaged. In the back some 'staff' (sitting at a desk), is talking loudly and interruptingly about vacations! No oversight. Get a grip! This branch needs a REAL manager. Review: 3

Upon walking in for the first time, Ashley immediately greeted me with a smile and asked how she…read morecould help. I was sure I would be in there forever fixing some issues I had regarding my grandmother's account. Within seconds she was on it and I was back on my way. She was seriously fantastic and wicked smart! I later found out she was the manager. It was the best & easiest experience I've had in a very very long time. Thank you so much! :)

Asa Berger(West Chester PA office) is an unethical, unresponsive loan officer. There are much…read morebetter options available.

My experience with the whole financial team I worked with was 100% on top of my whole loan process…read more Even with an issue that came up 2 days before my scheduled close, both Asa and Audrey worked diligently to ensure the issue was cleared up and we closed on time. Thank you!

Alejandro Sanchez is a wonderful employee. He is a true asset to this AFCU branch in Cedar Knolls,…read moreNJ! Mr. Sanchez was a great help to me recently as he assisted me in my mother's Medicaid application process-printing out bank statements for me for the last five years! Thank you so much Mr. Sanchez! :) -Philip W.

TJ at this location went above and beyond to help me during this pandemic. I am so grateful!…read more Thank you so much and keep up the great work!!

This site will be closed in May 2026. See updated sign posted in my photos…read more Staff was friendly and I didn't have to wait (appointments go from 10am to close, but you can walk in from 9-10a to see if they have time to help). Still no way to close and deposit a time deposit (CD) online like other banks, still have to come in and get the marketing.