Jessica did a great job on advising me on my very first property. She guided me on the the VA loan…read moreprocess and selecting the right property, was very responsive, and showed me how to make the right decision. Her advising skills were among the best and timely decision making showed me, a military officer, that her strategic acumen was on point. I knew she was a natural and her recommendation also saved me about $7,000.00 on closing costs as well. I still consult her on the market conditions. Fantastic realtor. Highly recommend.

Our experience with Jessica was amazing. Jessica is an incredibly knowledgeable and caring realtor…read more As a first-time home buyer and out-of-state buyer, I was initially anxious about the house searching process. However, Jessica's warmth, candor, and thorough knowledge of Detroit neighborhoods (she's a Detroit native) and real estate put me at ease. We found a wonderful house that we are proud to call our own. Jessica was with us during every step of the process. I cannot recommend her highly enough.

Kyle is a very friendly, attentive realtor. I would recommend his services to any of my friends.read more

Experienced and professional! Everyone I spoke with had great communication skills, clear and…read moreconcise. Would recommend to family and friends!

My husband and I are very happy with bloom advisers. They are super easy to get a hold of and work…read morewith your schedule. We have been working with them now for about five years. It's also a dun to attend some of the special events that they host for clients. Margaret and Sergio have been extremely helpful.

Always very friendly and knowledgeable. I recently opened an account there. My husband was in the…read morecar and unable to walk. The agent allowed me to take the paper work that needed his signature to the car with his drivers license. The transaction was very easy and simple transferring money from one credit to their credit union.

Great service compare to other locations. Fast n easy transactions. Bankers are nice. Highly…read morerecommended if you are in a rush

First she lied and said the inspection was a go do I can move in only to find put it wasn't…read moreapproved. When I say she I mean "YOLANDA" she's a money hungry liar. This house was nasty tripling and disgusting. I moved my children and I in a whole in the wall. After rescheduling two times and still had nothing cleaned. No housekeeping. Someone pissed in the tub and on the toilet. The bottom of the sink mildew. My kitten found a tunnel from the basement and came out the wall. No foundation in the basement. Chile this is to much​

I was approved for an apartment I applied for in early January of 2020 that was listed at that time…read moreas available now, I was told it would be ready by 01/25/2020, 02/01/2020 at the latest. The apartment manager continued to extend the date the apartment would be available weekly. I couldn't wait any longer and the apartment was the perfect location for my sister and I for work and school. I agreed to finalize the lease paperwork for a move into a second more expensive apartment on 02/20/2020 if the apartment I was originally shown wasn't available by 02/21/2020. The apartment manager Ron, never called me on 02/20/2020 and after I reached out to him multiple times he'd told me he would call back and never did. On 02/21/2020 called multiple times during business hours, no answer. I was routed to his cell through a member of the office staff after he'd repeatedly ignored my calls and of course he answered. After a conversation where he stated that my urgency was an issue and asked why I couldn't wait another few days for the apartment I originally requested, I explained that I wasn't going to wait any longer and at this point waiting had ruined travel plans I had, and that I would like to finish my paperwork for the second apartment with another person in the office. He told me I could only work with him and that he'd be available in another two hours I should come back later. I told him that my day was dedicated to finishing this, and that I'd be waiting outside the office until he arrives and hung up. He called back immediately and said that I was no longer approved due to my attitude and I could get a refund of my $75 application fee. The broker/his boss LeCretia Baldwin and I spoke. I explained my frustration and she expressed that she "wished she could've been involved sooner" but due to my "hanging up" on Ron there's nothing she can do. I was asked to wait for my check after our conversation. I stood the doorway of the area where a young lady was preparing my check. She asked me not to stand in the doorway, and told me to have a seat. I stepped back to and told her I'd rather stand at which point she asked me to have a seat or leave. I told LeCretia I would not leave without my check, she then told me to wait outside for my check. I told her again that I would not leave without my check. Lacretia Baldwin then said that she was calling the police at this point I started I recording I could not believe that after all the miscommunication and wasted time I dealt with this woman was threatening to call the police on me for standing in an open space waiting for my money. I would never recommend The BK Agency or Point Star Management absolute worst experience I have ever had dealing with a property management company. *Also checked Zillow this morning the rate he gave me on the more expensive apt was $695 it's listed at $675 and includes additional pictures that are from apts that are not available. Bait and switch.