I recently decided to revamp where I was doing my everyday banking after a bad experience with my…read moreprevious bank. I just like this branch of Truist bank so much as the tellers are friendly and professional, and overall the technology of Truist is better than where I was banking before. One thing that does happen is a longer hold on deposits than I was used to with my credit union.

They are officially open! The space is clean with an abundant of parking! Thank god because there…read moreare very few Chase banks in the area.

I had some money wired into my business account which is meant for purchase of merchandise for my…read morebusiness for the coming holiday season. When I checked my account and saw that the money was in the account, I zelled first a hundred dollars to my personal wells Fargo account then I proceeded to zelle $4900 to the same account only to suddenly get a mail that my account has been locked. I was beyond shocked as there was absolutely no fraudulent transaction on my account and nobody told me when I opened the account that I would not be able to make transfers. and a real human would have seen that the transfers were made to same name as is on the business account. but the robots at chase only care about hurting their customers clearly. I called the customer service numbers and for over two hours was rerouted to the wrong people who couldn't do anything to resolve the situation. it has been hell trying to get the matter sorted as it's been a whole bunch of mindless robots with absolutely no emotions but just reading a script. I answered all the security questions ( which a scammer cannot know) they all ask me like my address, passport number, date I opened the account, etc and still they say they couldn't verify me!!! I am not in the United States right now to walk into a branch and the telephone number on file is not working at the moment as the sim was changed because we never envisaged this problem. I have called the branch in New York where the account was opened thinking I could speak with the private banker who would have been able to identify me but I was told that she was no longer working with the bank and the lady who answered that call was so rude and left the phone on and walked away. I have never experienced this level of horrible service. This nefarious act by Chase is not just detrimental to my 17 year old business as I now have no money to buy merchandise, it is affecting my health as I am unable to do anything

We had the same problem as Edward B. (review of 4/4/19). Our insurer (Transamerica) automatically…read morerenewed a 10 year term life insurance policy at a steeply increased premium. This is not the way it should work. It should be the insured's option to continue the policy after the policy expires, not to be obligated to catch it and cancel a term policy. Fortunately, we caught it after one increased premium debited to our checking account, but it was frustrating and time consuming to try to correct this mistake online or on the phone with Transamerica's corporate office. Then I called Mr. Smalls from Estate Planning of Delaware Valley, figuring the local agent would know how to get an appropriate response from the corporate office. He jumped right on it and called me the next day to tell me our refund was on its way. The problem here is with the particular insurer's business practice, not its agent, Mr. Smalls, who was very ready to be as helpful as possible. Mr. Smalls was very professional with me.

Lester Smalls Jr.an agent at Estate Planning of Delaware Valley Inc failed to act in a prudent…read moreprofessional manner. He apparently does not listen and is only concerned with his financial well being. We had several conversations with Mr Smalls to end our current policy at term expiration of 10 years on 9/30/18. The premiums were due to jump 7+ to 10+ times. Unless one was terminally ill and uninsurable or not in a solid mental state no one would continue with policy. As a supposed professional it was Mr Smalls OBLIGATION to provide us with the necessary documentation to properly terminate which he FAILED to do. As we had preauthorized withdrawals versus being billed monthly by Transamerica the funds continued to be siphoned from our account which we did not catch for 4 months. The agent screwed up but tried blaming a novice policyholder. How are we supposed to know what documentation required-Mr Smalls do you not hold yourself as a professional? This agent leaves very much to be desired. A total disgrace!!!! Avoid Avoid Avoid!!!!

Glad I am able to start this Yelp page off with a solid review for other people to see. I have…read moreclosed several times with War and Taylor now, and just finished forming a LLC with them. The service they provide is UNMATCHED from other attorneys and title companies. I have bothered them so many times requesting addition documents up to a year after closing, and they are STILL able to provide what I need within a business day, sometimes within an hour or two. I'm no expert on pricing for these types of services, but Ward & Taylor seems exceptionally fair and very reasonable. 100% I won't be closing on any more properties with anybody else BUT Ward & Taylor.

Unfortunately, I don't have a good experience to share. I typically try not to complain and move on…read morewith my life, but this time something had to be said. I was in the process of selling my condo in DE and had a closing at the end of July. The initial communication with the paralegal was ok, I wouldn't call it outstanding. I had to leave multiple calls and write multiple emails to get a response. Then there was a twist. The property I was selling was rented out and the renters asked for an extension of a few weeks. An escrow was created out of my proceeds to be paid back to me once the renters moved out. I have the documents proving the agreement. The renters moved out when they were supposed to, however, I couldn't collect my escrow for another 5 months and then not all my funds were returned back to me. Ward and Taylor did not uphold the initial escrow agreement. Even though the sale of the condo was "as is", the buyer decided to keep funds out of my escrow to remove the old carpet from the condo and kick start his renovations. Ward and Taylor verbally agreed that this was not right, but dragged out the communication and chose the path of least resistance. Basically, they allowed the buyer to walk away with my 500 dollars and therefore supported a bully, who thought that taking 500 dollars from others against a written agreement was ok to do. Ward and Taylor brushed this under the rug because to them 500 dollars was not worth the argument with the buyer. They might not care about a poor review, and I hope it helps someone who is choosing a law firm. Please think twice and choose your law firm wisely.