I called the State Farm office to cancel my life insurance, but sadly the last agent I spoke with…read moredidn't do her job, even though I asked her if I had to sign a cancelation letter she said No. Next thing you know I looked up my checking account and I saw the amount drafting. I called again and this time I signed a document Like it should been in the beginning.

I spoke with Emily by phone about switching car insurance to my new jeep - she made it quick, easy,…read moreefficient and worthwhile by updating my information and advising me on adding the umbrella policy to enhance my benefits and protect me in several different scenarios. Stephen has a great team and I highly recommend them, thank you!

I called in early September to discuss working with Broadbent Insurance (I had 7 policies with…read moreLiberty Mutual). After not having heard from them for weeks, I called and was told that the person assigned my job had a family emergency and that another guy was taking over. I emailed him all my LM policies, said I hoped the other person was OK, and....never heard back. I called about once per week and was usually told he was on the phone. One time I was told he'd email me some quotes (never came). On like the 10th time I called, they put me through to him and he basically told me there was nothing they could do. Meanwhile---an online broker managed to save me $700 on one policy alone. I continue my search.....

I have had my insurance with Lisa for years and I have always been treated like family since day…read moreone. She is honest and will work endlessly to bring you a sense satisfaction. Her staff are always so upbeat and helpful. I highly recommend giving Broadbent Insurance a call.

Hi, My brother & i have been with Diamond State since is…read morewas first established. Even though we began with the company's founder, Ray Bree & now are with Bryan Radcliff & his experienced team since Ray retired. They are experienced, professional, helpful & always available to assist. I would & have highly recommended this firm. If you are looking for outstanding, this is the financial firm for you Pat Farren

We work with Chris Burgos and he is knowledgable and professional! I highly recommend him for…read morefinancial advice!

We had the same problem as Edward B. (review of 4/4/19). Our insurer (Transamerica) automatically…read morerenewed a 10 year term life insurance policy at a steeply increased premium. This is not the way it should work. It should be the insured's option to continue the policy after the policy expires, not to be obligated to catch it and cancel a term policy. Fortunately, we caught it after one increased premium debited to our checking account, but it was frustrating and time consuming to try to correct this mistake online or on the phone with Transamerica's corporate office. Then I called Mr. Smalls from Estate Planning of Delaware Valley, figuring the local agent would know how to get an appropriate response from the corporate office. He jumped right on it and called me the next day to tell me our refund was on its way. The problem here is with the particular insurer's business practice, not its agent, Mr. Smalls, who was very ready to be as helpful as possible. Mr. Smalls was very professional with me.

Lester Smalls Jr.an agent at Estate Planning of Delaware Valley Inc failed to act in a prudent…read moreprofessional manner. He apparently does not listen and is only concerned with his financial well being. We had several conversations with Mr Smalls to end our current policy at term expiration of 10 years on 9/30/18. The premiums were due to jump 7+ to 10+ times. Unless one was terminally ill and uninsurable or not in a solid mental state no one would continue with policy. As a supposed professional it was Mr Smalls OBLIGATION to provide us with the necessary documentation to properly terminate which he FAILED to do. As we had preauthorized withdrawals versus being billed monthly by Transamerica the funds continued to be siphoned from our account which we did not catch for 4 months. The agent screwed up but tried blaming a novice policyholder. How are we supposed to know what documentation required-Mr Smalls do you not hold yourself as a professional? This agent leaves very much to be desired. A total disgrace!!!! Avoid Avoid Avoid!!!!

Mr Thompson is phenomenal. I called today looking for 1 type of insurance and hung up with 3. He's…read morepersonable, understanding and took the time to actually go over everything with me. If you're looking for quality customer service, look no further!

Not your average title loan place!…read more No neon signs, No ever-changing interest rates, No talking through a hole in bulletproof glass, No hidden fees. Very professional, friendly staff, great website with an easy online application. (and there were NO FEES for that, or "processing fees" like most places. If its your BUSINESS to process loans whats with the fee?) You can make payments for free over the phone. (I only had to go once to actually get the check and that was it...nice!) I had just heard horror stories about title loans before and have even been there myself with other places but now, I KNOW where to go to not get gyped.

Such a great and easy way to get low interest financial services. I strongly recommend you join if…read moreyou are eligible.

I have been a State Farm automobile and HO policy holder for 3 years. I deal with the Tara…read moreMcDonald Agency and have the deepest respect for Tara and with the individuals working in the agency. I found them to be professional, courteous, knowledgeable, kind and refreshing. All have taken an interest in my needs and finding the right policies to suit my needs, explaining the coverage on the policies in layman's terms. I am better informed, have confidence and can rely on them. My insurance costs are lower than with my previous carrier. Always positive in their willingness to help either by phone or in person office visits. Awesome!! Cherry & Paul

Words can't describe how superior the service is at this office. I've been a customer for many…read moreyears with State Farm, but I'm extremely happy with Sam's knowledge and willingness to ensure that I get the service that suits my needs.