I am so frustrated trying to get someone on the phone is like pulling teeth I have a question about…read moremy home owner's insurance and I can't get anyone been call I NG all afternoon the website show that they ate open so why don't anyone answer the phone

Great customer service! Honest staff! Even when they couldn't offer best rate, they made…read moresuggestions on how to improve my rates and were very supportive.

The team at Dewberry Insurance has always been knowledgable, friendly, and extremely responsive…read morewhenever I or my family members have had a question or when we've needed help. I appreciate that they are so strongly connected to our local community, and they've always treated us more like family than customers. I can't recommend them enough!

From the owner: At the Dewberry Agency, we treat you like family! We'd love to have you stop in, so we can meet…read morewith you and help to solve your insurance and financial needs. If you have any questions, we'll help you with your answers. We are a one stop customer service driven agency. When you need help with your auto, home, life, and business/commercial insurance, think of the Dewberry Insurance Agency.

Horrible customer service, never returns calls, never does anything in a timely manner, always on…read morevacation or out of the office. Fired them this morning after not getting any response to add additional vehicle since early last week. This is typical customer service we've experienced on a long term basis from this horrible agency. Would highly recommend you not use this agent ever. Very rude and doesn't return calls even though message inbox says 24hr return call we never get calls back and have to chase them around. Emails sent to add vehicle also ignored by Lou. Stay away from Drass.

From the owner: Welcome to Drass Insurance Agency Inc. Our extensive knowledge and experience will assure that the…read morethings that matter to you most are properly insured. We are a family owned business that has been serving Delaware and Tri-State area for fifty years. Profitability, expense control and growth are aspects of business we understand and we bring this perspective to bear for each of our clients.

No one enjoys dealing with insurance--its a fact of life. But, this agency has made an effort to…read moreprovide great support to their policy holders. All the agents are respectful, helpful, and knowledgeable. Every time I've needed to reach out for support my concerns have been taken care of fast and completely. We all need insurance, choosing an agency that makes life simpler is a no-brainer.

Avoid this office at ANY COST. "Customer service" is unknown concept for them. They taking…read moremessages, but do not call back. I was customer of Dan Dougherty for 2 years before I left. Reason: no one there could explain why my premium went up. More than once I was told it will be looked into and someone will call me back - never happened. So I send them e-mail about not renewing my policies. Car policy was not renewed (canceled, I guess), BUT homeowner was renewed and I got bill. I e-mail and call, and got assurances that all good. Still getting bill, because homeowner insurance was canceled sometime later (about 2-weeks later). Send e-mails, call, got assurances that all will be fixed. Guess what? Still getting bills. Tried to talk with agent : Dan Dougherty. Left voice mail, talk to person who answer phone and left message for him..... He DOES NOT CARE. May be it just a one car and one property (relatively expensive...) I call off hours to StateFarm Customer Service. Lady told that she do see my e-mail, and both insurances should be canceled at the same time and I do not have any outstanding balance. (STILL GETTING BILL with balance for about 2 weeks). Customer Service Agent said that she will send e-mail do Dougherty, because it is HIS JOB to communicate with billing department. Bottom line: Do yourself a favor avoid this office, and maybe StateFarm as a WHOLE. P.S. Went to independent agent, got significantly lover price for both homeowner and auto insurances.

My experience with Allstate Insurance with Provey Powell, Jr. has been an excellent experience thus…read morefar. I have been with this agency for almost two years. I started off with Renters Insurance and later got Auto Insurance. I was get savings by having Auto and Renters together. I appreciate that I am able to get a knowledgeable person on the phone to assist me whenever I call into the office. I also appreciate that someone is there to assist me whenever I might need to come into the office. The best part about Allstate Insurance - Provey Powell, Jr. is the interactive website, that allows me to take care of payments and allows me access to all of my documents at any time. If ever I hear of family and friends shopping around for insurance, I do not hesitate to refer them to Allstate with Provey Powell.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've lived in Wilmington my entire life. Through the years, I've come to know many local families and developed many long-term relationships. I have a solid understanding of the insurance needs for this community too. From auto and home protection to life and specialty insurance products, I can provide you with a wide variety of options.

Do not use this company. They are not customer-focused at all -- everything is about how much money…read morethe person behind the desk can squeeze out of you. They don't return calls, intentionally send you to voicemail, and make zero effort to resolve issues. Extremely unprofessional and a complete waste of time.

From the owner: We are a licensed insurance brokerage that represents over 200 top rated insurance carriers…read more Choosing affordable, quality auto, home, life, and business insurance is one of the most important decisions you can make. But it can be complicated! At J. Peter & Associates, we wanted to make the process easier, so that's what we've done... We do the insurance shopping for you, saving you time and money!