Opened an account with Diana to take advantage of their new checking account bonus. Stopped in on a…read moreFriday to set up my account with my passport and driver's license. Taking advantage of the new checking account offer of $200 with a $500 direct deposit and 15 debit card transactions to qualify for the bonus, why would you not want to do it. Diana was quick and efficient with me, knowing that we have both been in banking it was pretty straight forward with the opening. The location is a simple, easy to get to location from Delaware or Maryland.

I am a teacher of the visually impaired and I was taking a student on a lesson to do a bank…read morewithdrawal. The staff was very supportive in helping the student learn to independently make a withdrawal while giving him proper guidance.

Went to wsfs to get help with my account. I spoke with Taylor who was very friendly and very…read morehelpful with my banking needs. Great job and great bank.

Well APGFCU, you managed to be the worst EVER yet again. And I'm not trying to be a Karen but for…read morethe love of all things could you please GET IT TOGETHER! We finally refinanced to leave this awful loan situation in January. We received a notice from navy federal that you still had not sent them the title to our vehicle and that letter was dated March 5th 2021. We called IMMEDIATELY because we were over working with you the second we refinanced IN JANUARY. We were told that it hadn't been sent out and they were not sure why but it would be mailed out THAT DAY. Well lucky us, we just got ANOTHER notice from navy federal dated May 20th 2021 and they have yet to receive the title of the vehicle. WHO THE HELL CAN I CONTACT TO SEND OUT THE TITLE SO I CAN BE RID OF YOUR BS CREDIT UNION FOR THE REST OF MY LIFE? Thanks-again-for nothing. Release me from your insanity. AVOID THIS CU AT ALL COST! ITS A LIVING NIGHTMARE FROM START TO NEVER ENDING FINISH. ZERO STARS

I NEVER write reviews, but today I can't help it.....This is the worst Credit Union ever, I have…read morebeen a member since 2008, but since COVID this credit Union can't seem to get there act together... customer service is awful, online technology is subpar, the whole experience dealing with them now makes me want to pull my hair out!!! I can't wait until I'm able to refinance everything out of this bank.... Please save yourself the trouble and bank with another reputable credit union.

I truly don't even know where to begin my husband and I made it a point to carefully explain our…read moresituation when we opened our joint checking account being that he was going away for work for almost a month and we needed to be able to access funds together in order for me to pay bills etc long story short not one but three different tellers said nothing to us about how long it was going to take for a deposit to clear my husband deposited his check last Friday and it is still not cleared even though they have confirmed it's a good check and the funds have been taken from his employer so what's the freaking excuse?? I wasn't able to pay the bills that I had to I lost items my kids lost out in order to get by the amount of extra money we have to pay back it's going to be more than the $600 check that hasn't even cleared and even after calling them and once again explaining the situation they still to this very minute have not released this check it's pathetic TD Bank is the most inconvenient Bank in the world as soon as my husband comes back from this job we are closing the account immediately and going to another bank unbelievable completely disgusted right now they should be ashamed of themselves I could have lost my home .. I get having to hold it for a couple days but we put a request in to get it quicker after we found out they confirmed it got the money and still held it there i NO EXCUSE.. AND TD BANK SHOULD BE COMPLETELY ASHAMED OF THEMSELVES THAT THAT'S THEIR POLICY AND THE WAY THEY RUN THEIR BUSINESS UNBELIEVABLE

On Jan. 6 I deposited a 334,500$ check in my checking account only to learn on Jan. 8 that the…read moremoney will not be available for another 10 business days. This is beyond outrageous, even more so as I see in the account where the check was drawn on, that the amount has been debited and is no longer available. TD bank uses my money for 14 days for free. Do they pay their dividends with it? Unfortunately I have to wait 2 weeks to close my account but this organization definitely does not deserve your business. Walter

Absolutely the most incompetent branch management I've ever encountered. When confronted with a…read morecomplaint that their teller cursed me under her breathe, manager played dumb, referred it to corporate who summarily closed my account with no explanation whatsoever. If you want a "touchy-feely" branch who will boot you out for looking at them sideways, with corporate management that delights in taking advantage of senior citizens, this is the place for you! I'm taking MY business to Wells Fargo - no more of this bunch of "woke" amateurs.

I've been patient, over 3 months trying to get my father's IRA into an Estate. first was asked to…read morehave my parents write a note, have it notarized to let me be their agent. I turned it in, Waited for approval, was told not accepted needed power of attorney letter. gave that, waited for review, was told that wasn't good enough. now I needed a doctors note saying they aren't able to handle their banking. Next Step: was told i had to go to register of wills to open up estate, since my mother wasn't a beneficiary. that was the easy part. waited on the letter. then I took letter to open the estate, I was told had to wait for "legal" team to review, waited a month. I received a call from bank to come in, and finalize everything. while coming into bank I find out my mother was a beneficiary after all. none of these other steps are needed. NOW after calling the IRA people at PNC(from home) , I find out she wasn't a Beneficiary, they were looking at another annuity my father had. they will send out paperwork to fill out 7-10 to get in mail, then 45 days to get Results. ARE YOU KIDDING ME!!! savings/annuity/checking/IRA coming out tomorrow.

This is the Citizens Bank branch I have been working with since the beginning…read more I have seen a lot of staff come on go but only thing was same is Smiling and helpful employees. I have 3 different accounts with Citizens. 1 Personal 2 Businesses. Current Branch Manager is great with interrelations and very knowledgeable. I easily send more than 10 of my friends to open an account there. Hope they did. Congrats to Citizens Banks and Suburban Plaza Branch