had a very positive experience at the Directions Credit union on Briarfield Blvd., In Maumee, OH. A…read moreyoung man named KARL assisted me in a complicated withdrawal. His professionalism was most appreciated. As I stood there waiting to complete the transaction, the teller named McKenzie right next to Karl, welcomed and assisted two young ladies that came in looking to make a transaction very personal , very respectful, most appreciated Thank you Directions Credit union for supplying us with such professional care.

The phone is never answered, even if you call another location in the area and have them transfer…read moreyou. The tellers aren't really friendly, you feel as if you are bothering them when you walk through the door. I don't recommend this bank at all.

Have had great service from the Bowling Green OH branch of Key Bank..after my bank account was hit…read morewith fraud, they were supportive, diligent and went out of their way to remedy the situation and resolved all of the issues.

I asked them to close my account, in bowling green Ohio. They said it was closed, and sent me a…read morecheck with the rest of my account. Then a year later I found out my account went over draft because of being a $0 balance. It went up to $300, I paid it and told them to make sure everything was closed this time. I just found out 4 years later that I was over due for $120 that they said was because my account wasn't closed again. They are the worst bank in the world, they can't even close an account. This time I said I wouldn't pay it, and now my credit has a hit on it.

you security sucks as well as your investigative skills which are non existent, thanks for screwing…read morea 58 year old man out of $300 out of my monthly disability from your lack of making sure it was me that did the purchase so it's on your heads

Always going above and beyond!! suoer helpful and a pleasure to bank with. Highly recommend…read moreWoodforest Bank and especially this branch.

This is the most incompetent banking company I've ever worked with when it comes to home loans…read more When I first put my application in for my home loan which was approved, they dragged their feet so long on appraisals that I had to reapply for the home loan that I already was approved for months prior. Getting any of them to call you back as a true chore in itself. They are not set up in any way for external payments which any other banking facility is capable of. I wish I would've never have chosen this Bank for my home loan. I had the same issues when I had my motorcycle loan with them as well. Thankfully, I was able to pay that motorcycle off loan relatively quick and I'll never be back to this bank going forward. I would strongly suggest looking elsewhere for loans or any kind or for any banking that you choose to do. If I could give them a zero I would.

Got my mortgage there and they did a great job. They made everything stress free. I have been…read morebanking with them for years. They are small and local yet they have everything you could need. If the big bank has it, Bay Area has it too. Give them a try, you won't be disappointed.

My wife and I have been with cornerstone Perrysburg branch for sometime now…read more The tellers are allway very nice to help you with our transactions. Kristine B. has helped us a number of times to secure auto loans (3) along with a motorhome. She make the process very easy and we feel grateful beyond words. Plus I like the free popcorn on friday's Ron & Annette

I changed from a local bank ( that I used for 30 years ) to Cornerstone Community Financial for my…read morebusiness. I have been very pleased with the way they handle my affairs prompt and professionally. Kris and her team are a pleasure to work with.

I had an extremely unprofessional experience with Nicole Bloomer while trying to set up a business…read moreinsurance policy through State Farm. After filling out an online request to be contacted by an agent, Nicole reached out instead. Communication was slow and disorganized--she sent one business-related question per day via text, and when we finally spoke on the phone, she abruptly cut the call short to pick up her kids, promising to follow up later (which she didn't). I called her, she answered, requested to put me on hold, and then hung up on me. When I tried to reach her again, my calls were not answered. Then she stated via text that she called me and it "went straight to voicemail," though no one else had trouble contacting me. After several attempts, I was finally able to get my policy processed, but even then, communication remained difficult. When I asked to handle an additional insured designation over the phone instead of texting back and forth, her tone became sarcastic, and she gaslit me about the communication issues. After expressing my frustration and asking if another agent could assist me, she claimed she was the only one handling business policies. She unnecessarily shared details of her business with my mother (who was not involved in this initial process). When I decided to cancel due to the poor service, she continued to be condescending, sarcastically mentioning the small refund amount. If you're a small business owner looking for serious, professional service, I would not recommend working with this agent. The process was dragged out unnecessarily and could have been handled in a single day with better communication.

Patricia and her team are very helpful and informative. They take time to answer all the questions…read moreyou may have and explain things in a way that anyone can understand. They go above and beyond to meet my insurance needs. I highly recommend a visit with Patricia and her team when you're in the market for any type of insurance.

Love this local bank. We have had them for the past 2 years and they are awesome. The perrysburg…read morebranch office is always so well kept and the staff is sooo friendly and helpful!