you security sucks as well as your investigative skills which are non existent, thanks for screwing…read morea 58 year old man out of $300 out of my monthly disability from your lack of making sure it was me that did the purchase so it's on your heads

Always going above and beyond!! suoer helpful and a pleasure to bank with. Highly recommend…read moreWoodforest Bank and especially this branch.

This is the most incompetent banking company I've ever worked with when it comes to home loans…read more When I first put my application in for my home loan which was approved, they dragged their feet so long on appraisals that I had to reapply for the home loan that I already was approved for months prior. Getting any of them to call you back as a true chore in itself. They are not set up in any way for external payments which any other banking facility is capable of. I wish I would've never have chosen this Bank for my home loan. I had the same issues when I had my motorcycle loan with them as well. Thankfully, I was able to pay that motorcycle off loan relatively quick and I'll never be back to this bank going forward. I would strongly suggest looking elsewhere for loans or any kind or for any banking that you choose to do. If I could give them a zero I would.

Got my mortgage there and they did a great job. They made everything stress free. I have been…read morebanking with them for years. They are small and local yet they have everything you could need. If the big bank has it, Bay Area has it too. Give them a try, you won't be disappointed.

The worst website and customer service. Every time you go from one page to another, like from your…read moreprofile to your checking account it makes you sign in again and every time you sign in it needs to send you a code to enter. I called customer service to update my address as there wasn't a box to enter it when I tried online. The Indian CS rep stated that I needed to take 2 photo IDs to my local branch bank to change my address. Finally, after going around and around with him about this, he finally relented and made the change for me. I'm looking for another bank.

I literally came in here needing so much help and I just have to say thank you to the guy behind…read morethe plexiglass right before closing time on May 13, 2021. I forgot your name, but you printed out checks for me and gave me a money order and I was panicking about closing on my house the next day. I just want you to know I appreciated you and your patience with me. this will be the only dress I go to now. good parking and has two ATM machines outside.

Alexis rd at Gay st. Very friendly and helpful. Wait time is always quick. They always have time to…read moreanswer your questions.

This Citizens Bank is okay. The people smile and assist you. I prefer the one on Lagrange. The…read morepeople there make an effort to get to know you. Both facilities are nice.

Called Signature Bank for a loan early Friday morning as I was interested in purchasing a vehicle…read more Left a message with Kim and she never called me back until after 3PM. By that time, I had secured a loan at another bank.

One of the area's only proper full service banks. Best customer service around. Friendly,…read moreprofessional staff. Expect to be treated very well. They take pride in and value professional service as much as they appreciate your business.

They have great loan rates and convenient locations. The hours work well with my schedule. The only…read morecomplaint i have is the amount of paperwork i have to fill out just to make a deposit. I have worked for two other credit unions and the only time people had to fill out tickets was for shared banking. Hopefully they will get a system update and not need tickets anymore.

After the new program was installed there was a problem with my rent by "auto pay" had been mis…read morefigured and could not be credited to my account. The account had been closed during that time. The necessary details were figured out and my account was re-established. She was quite helpful in this matter. Thank you!

Had an awesome experience opening up my account. Andrew and Destiny were very friendly, kind, and…read moreprofessional in starting my banking journey over again. Thank you to the Holland branch for having me!!!

I keep hearing the federal reserve can't raise interest rates, .they will have to go negative…read morebefore they can. why would I keep my money in the bank?