They have lousy customer service. Can never get a hold of anyone ever!!!!…read moreThey want to leave a message that they never return.

the ladies that work there are phenomenal!! always a great experience whenever i stop by this…read morebranch.

Always have great service! They have decent coffee in the main room and always great at helping me…read morewith the accounts

I have been lied to so many times by Sun its ridiculous I would not recommend this credit union I…read morewas w/AP CU & loved the service & how honest they were"

had a very positive experience at the Directions Credit union on Briarfield Blvd., In Maumee, OH. A…read moreyoung man named KARL assisted me in a complicated withdrawal. His professionalism was most appreciated. As I stood there waiting to complete the transaction, the teller named McKenzie right next to Karl, welcomed and assisted two young ladies that came in looking to make a transaction very personal , very respectful, most appreciated Thank you Directions Credit union for supplying us with such professional care.

They mail harassing letters if you swear to yourself on the phone and don't care if you can access…read moreyour accounts because they rushed out an untested app. Worst bank in town.

Great service at 53rd bank Perrysburg 25 highway Brady…read moreDouville helped me so well...fast and efficient! Bank manager awesome too! The branch has been totally renovated and lookin great! Phil Hartten

Got here at 9:00AM. (When the Bank opens.)…read more It is now 10:03 and we have yet to be seen by a banker. I just need to transfer my money. There are 6 offices in the bank that have no one in them. No banker. It's a Friday at 10. Why is this a thing? We are moving our money to another bank. Bye bye fifth third. This service was horrible. For the record - the tellers did all they could do.