1. Pm Pools & Spas

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Stone Harbor, NJ

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Pm Pools & Spas

3.0 (2 reviews)
Open • 10:00 am - 5:00 pm

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4 years ago

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Klenswite Pools & Spas - 2019 Sundance Dealer Conference - new cabinet style! Love it! #sundancespa #klenswitespas

Klenswite Pools & Spas

(11 reviews)

$$

Update to last post. Sundance spa lasted 1 month from last repair and now it is broken again…read more Complete piece of crap, and I cannot bear to deal with these folks again. Gonna drain it, and next Spring find a better dealer and product in the area and have a new one installed. I would NEVER buy a Sundance spa again.

In May of 2021, we paid Klenswite $3600 for a new gas pool heater, which died after 3 months of…read moreuse. Klenswite assured us the heater and its main components were covered under the warranty and that they would handle it and either repair or replace the heater for the 2022 season. I began contacting them in early 2022 to get a feel for what they planned to do with no response. Finally, in the spring they said the manufacturer didn't have the necessary part in stock as yet. When I called the manufacturer they assured me that the part was indeed in stock. More phone calls and emails to Klenswite until they left us a voice message saying the part was in and that they'd be out to install it the following week. When I followed up by phone, they informed me that the warranty was null and void due to a water chemistry issue and that we were basically out of luck. Bottom line, we went an entire 2022 season without a heater, sued Klenswite and the manufacturer. and prevailed in recouping our loss. The manufacturer immediately offered to reimburse us half the cost of the heater. When the court asked Klenswite if they were willing to reimburse us the other half, the owner said, ''I guess you've got me by the short ones.'' Case closed!

Pm Pools & Spas - poolservice - Updated October 2026

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