As a first-time parent navigating our very first urgent care visit with a 10-month-old, I came in feeling so nervous. The moment I walked through the doors, I immediately felt relieved. The environment is incredibly baby-friendly, complete with fun animal decorations and statues that kept my little one entertained and happy while we waited. The entire intake process was smooth and efficient--from signing in electronically to being called back to see the doctor. Every single person on staff made us feel cared for, safe, and truly listened to. The facility was spotless, and the clinical team was attentive and thorough. They seamlessly handled everything from the diagnosis to sending in our prescription, and they even offered a doctor's note for daycare without me having to ask. This was easily the most seamless and comforting medical experience we've had. PM Pediatrics will definitely be my go-to for any future urgent care needs! read more

I was pleasantly surprised by how quick and efficient our visit was! The staff was friendly, welcoming, and provided great customer service from the moment we walked in. Thankfully, there was no wait at all and the waiting area was completely empty--which was unusual because this location is typically pretty busy. The doctor came in and asked my son a few questions to assess what type of treatment he needed, since he fell and hit his elbow. Grateful nothing was broken or sprained. It was definitely nice to be in and out without spending a long time waiting. Overall, a smooth and stress-free experience! read more

PM Pediatrics - Patient waiting room - Pediatricians Near Me - Yonkers, New York

Services 6.9.26 First shift receptionist I had a really disappointing experience at the PM Pediatrics office yesterday in yonkers location . The receptionist was uncaring, dismissive and downright nasty when I asked her for ways to help me get her my daughters insurance info since I did not have physical card on hand. I was all ready exhausted with being up all night and worry about my childs issues with breathing . I hope that in the future they can hire someone compassionate especially when dealing with anxious parents and their children. A little empathy and guidance go a long way ! That being said i do want to acknowledge th enurse and doctor in the back - they were icredibly kind, patient and supportive . The truly made up for th epoor experience at the front. read more

The front desk is nasty doesnt speak up. They ask for you to make an appointment but dont see you until 1 hour or more after your appointment. read more

Brought my 2-year-old in after a full day of projectile vomiting, coughing up phlegm, high fevers and not being able to keep anything down. The doctor briefly checked him and recommended Zofran. While we were still there, my son projectile vomited all over the office, and the doctor simply looked over and said, "I'll be there in a few minutes," while discussing dinner plans with a coworker. Incredibly unprofessional and dismissive. In the end, I was told, "That's all we can give him." Very disappointed with the care we received. read more

I brought my 2-year-old in for a fever and congestion. The visit itself was quick, and I appreciate that they helped bring her fever down. However, I left feeling uncomfortable with how the interaction went. On three different occasions, both the doctor and nurse asked or tried to confirm whether my daughter was in daycare, even after I clearly said multiple times that I'm a stay at home mom and she's just at home with me. One of them even gave me a daycare absence excuse note "for fun." as we left. As a young mom, it felt dismissive and somewhat like a microaggression as if they didn't believe me or assumed something about my situation. I really don't see myself returning after that experience. I hope the staff can be more mindful and respectful in how they communicate with parents of all ages. read more

Unreasonably Long Wait Times -- Consider Other Pediatric Offices I brought my child to this practice and experienced an extremely long wait--over four hours--for a check-up that lasted only a few minutes. This level of inefficiency is unacceptable, especially when dealing with children's health. I strongly recommend considering other pediatric providers. read more

Very slow service for an urgent care location for kids. Nobody is there at the front desk when you arrive.

Extremely slow service. Please expect to wait for more than 5 hours for a small chat. This service is just too slow and cannot be on time. Please go to other Pediatrics. The service quality is just so so. read more

Waiting time is extremely long. I have been waiting for almost 2 hours, still didn't see the doctor.

Great place. While it isn't great to have a sick child, it's great that a place like this exists for when the time calls for it - especially when the former options would be a regular Urgent Care or an ER. We needed to take our son here to checked out (which thankfully turned out to be nothing) and although I passed by here several times, I wasn't sure how this place was. First off, the place is clean and very welcoming for kids. There is an animal/jungle theme present around the entire place and in the rooms. There are TVs on both ends of the large and spacious waiting area with cartoons on. There is another monitor with your child's first name and last initial indicating how much longer he'd be seen. I wish more places had that simple innovation. We were the only ones there, so there wasn't too much of a wait time. The room was clean and our son wasn't nervous. The doctor and nurse were both welcoming and knowledgeable. We got out diagnosis fast enough and were on our way out. The entire process lasted less than an hour. The parking lot isn't great (not this place's fault), so be careful navigating around clueless drivers going. This place is book-ended by a Nathans and a sizable CVS along with a few other businesses and is connected to the larger Kohl's parking lot. You can enter either from Central Avenue or Crisfield Street. Overall a pleasant experience in light of having a sick child. I wish there was a place like this when I was a child, since the options weren't nearly half as good as this place. Recommended. read more

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Went here because my daughter got sick gradually and by 830 she was crying in pain...no appointment for Saturday or Sunday and was asked what was wrong. Apparently it would take too long and was told sorry you can make an appointment. Umm I tried but you are booked. If you claim this is a walk in place then it shouldn't matter what is wrong..I am willing to wait especially knowing you don't have an appointment. And before this place makes any excuses you close at midnight and I showed up at 9. 3 hours before you close. Who is ok with seeing a child sick and saying sorry no appointments...I thought that was the whole point of urgent care to be there when I can't get an appointment to with the doctor. Oh and mamaroneck place said the same thing..the lady was a bit nicer..I should mention no one was in the waiting room. read more

I took my 19 month old daughter here the other day due to an up and down fever. PA Christina Profita was her doctor and let me just say she was amazing! My daughter was very irritable and screaming crying because she was not feeling well. Christina had so much patience with my daughter and did not force the evaluation. She diagnosed my daughter with an ear infection and also made the decision to test her for the flu based on my daughter's symptoms, which I'm very happy she did because my daughter had Influenza A. She explained her diagnosis and her treatment to me so clear. Even though the urgent care co-pay is steep for me ($50), I would not hesitate to bring her back here because she was well taken care of. This is my second time taking her here and I have yet to complain about anything. I never waited more than 30 mins. There's plenty parking and staff is very friendly and helpful. read more

I have taken my 10 year old twice and each time the staff has been very nice in how they treated and spoke with my son, the doctors check up seemed thorough but fast. read more

Totally unreasonable wait times. Never coming to this place again. As of writing this it is nearly 3 hours since our appointment and we still haven't been seen. This was not a walk in, we had an appointment. read more

For Starters , Every-time i have taken my daughter here " nothing is wrong " . Meanwhile my daughter had the Flu . They told me she is fine not once , but twice . I had to wait for her to see her primary doctor to get the real diagnosis. Secondly , The 2x we came by we got no discharge papers so who knows what they are charging the insurance. I don't think they know what they are doing & just giving parents a run around . They are asking whats wrong , stepping out , googling symptoms & coming back with a general answer . I do not recommend this place . I have been there 3x & do not plan on going back . The only reason Im giving 1 star is because the staff was nice . Not for the service AT all . read more

If you want to waste your time and never figure out what's wrong with your child this is the place to go . I took my 8 month old daughter here 2 times in 1 month due to her being extremely congested, fever , and a flem. The didn't test my daughter for RSV or COVID , they simply checked her vitals listened to her chest and said she has nasal congestion that's all . Days later my daughter only got worst. I took her to the ER . Quickly they tested my daughter for both RSV and Covid and come to find out my child has been suffering with RSV and barely any treatment other than Tylenol. Not just that but they will make you wait and make excuses to why other patients are being seen before you after waiting there since opening . read more

Honestly pretty disappointed with the care received here this week. My son has been sick for over two weeks and I got an appointment and was seen by one of the very stressed out doctors. I understand that right now everyone is stretched thin and the docs are tired but the care we received was very unsympathetic and rushed. The doctor didn't listen to my concerns and didn't care to hear what I was explaining about my son. Instead she immediately shot down my request for antibiotics, again knowing my son quickly develops sinus infections and ear infections when his symptoms present as they were. We didn't get what we needed and since his visit he has gotten sicker, not better. Now we are forced to find another appointment, and again I'll have to bring my newborn in with my sick child to be seen again. Very frustrating and disappointing. I won't be back. read more

This place is awful. Do not go if you want quality care of your child. My daughter had a 105 fever and was basically falling asleep in the lobby and on the table. They were completely overwhelmed, took her temperature wrong and it read it low. After that point their only focus was getting rid of us. They did a strep test (even though she didn't have a sore throat). When it came back negative I asked if they would do flu and RSV and they insisted it wasn't needed and to just take her home. Spoiler alert Dr Davis - we went to her actual doctor the next day and she has the flu. That's one more day she didn't get the medication she needed because of your incompetence and refusal to listen to a mother. To top it off the nurses are insanely rude and have no patience for kids who are scared and sick. One of them screamed at my child for being scared of the strep test. Don't work in pediatrics if you don't have patience. AVOID AT ALL COSTS read more

What an awful experience. We went there for a Covid test which we knew was a negative but mandated because my child's school forced us to (had a 98 degree temp but a mild cough). The people that work at the front desk are a 0/5 and that is being generous. Total debacle. 2 hours later and still not seen yet. read more

I took my toddler here for a sick visit. The place is very nice, clean, and fast. The nurses and doctors are extremely nice and helpful. I would love to give the full 5 starts however the receptionist was rude. I didn't appreciate the attitude. Glad the nurses and doctors were excellent. read more

This has got to be the fastest doctor visit in the history of my kids emergency visits. I usually take the kids to Lawrence hospital and would be waiting around for hours and hours just to be seen by the staff before having to wait a few more hours to finally be seen by a doctor. This time was very different, my daughter thought it was a good idea to put a crayon in her ear granted it was a beautiful shade of orange but none the less the crayon broke and a piece became lodged in her ear. Once we got there it was a matter of 5minutes getting all the paper work done meaning the lady behind the desk asked for photo id and the insurance card and that was it. The staff was very attentive and friendly and you could see that they wanted to make my daughter as comfortable as possible a few minutes in the waiting room and we were on our way to the back to see the doctor. In all the visit lasted about 45 minutes from start to finish and this i must say was a relief. I am proud to say that this will be the new place for all of the kids emergencies. read more

PM Pediatrics - Beautiful posters on the walls a huge hit with the kids - Pediatricians Near Me - Yonkers, New York

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This is a gem for anyone with a sick child. I had to take my new born here and the staff and experience were amazing. I'll definitely come back here if my boy needs some care. read more

PM Pediatrics - Pediatricians Near Me - Yonkers, New York

This is a very nice children's urgent care. They're very quick, clean and the care provided to my children has met and exceeded my expectations! The staff are caring and they do a great job of following up after your visit to ensure that the patient is doing well. read more

Staff was amazing! From the receptionist, to the nurse, then the Doctor each one was pleasant and caring! I've honestly never had such a good experience at an urgent care. I can't say enough about the staff, place was also clean and love that you can book your appointment online. Will be coming back here for sure. read more

This is a good kids urgent care especially if you can't get to your pediatrician. The wait times were not bad and the doctor/pa were friendly and so was the staff. Parking was easy and located in a convenient location. read more

Waited 90 minutes, and was in the facility for a total of 3 hours with a 17 month old. It was jam packed! The care received was, overall, pretty good, but the wait times are just beyond unreasonable and the waiting area is a cess pool of germs. If your child is not there with cold or flu symptoms, expect them to leave with cold and flu symptoms. I hope I never have to return. read more

4pm appointment. Showed up on time. At 5pm still had not seen the doctor. If you aren't going to honor appointments don't take them. I'm sitting here with a miserable kid for no reason. This is beyond the window of acceptability for wait time. read more

First, I had to wait nearly three hours when I was told 45 minutes to an hour. Finally, I took my rapid test (15 minute result time) and after waiting in the room for 30 minutes, I decided to ask a nearby doctor to see what was going on. Then, they told me it was negative and that I would soon be receiving the PCR test. I waited another 30 minutes in the room to just get the test. The doctor was extremely rude. The man at the front desk (not sure of his name) was the only helpful person in the whole place. read more

The receptionist was extremely rude & seemed like she rather be anywhere but there. I came in with my 9 month old with a high fever, coughing & wheezing. She wouldn't make eye contact and was extremely impersonal, couldn't give me a wait time. She eventually gave us an hour wait time after me being extremely persistent, never asked what was wrong with the baby and then had the audacity to say kids were being seen by urgency when I asked her to please give me a wait time and she finally decided to answer. That hour turned to 3 & a half hours. No matter what question I asked her response was "mhmm". This is the first time my baby gets sick & I drove all the way from Manhattan just to get treated like crap and not be seen. I ended up leaving and going to the Emergency room where I was seen right away when they saw my baby read more

Waiting here on thanksgiving day with 4 month old with trouble breathing. Took us in right away and were super helpful. Clean place and great staff. read more

PM Pediatrics - Patients room - Pediatricians Near Me - Yonkers, New York

We took our son in earlier today. We loved every moment of our experience- check-in was a breeze, the receptionist was pleasant, the nurses and doctor were friendly... A+! We were in and out (and satisfied) within an hour. They have TVs and wi-fi so the very minimal wait time was enjoyable for our son. We didn't feel rushed at all. If they weren't solely an urgent care facility they'd have a new patient. I highly recommend them! read more

Excellent! Went as soon as they opened on a Sunday and we were 2nd. Very short wait. Clean, bright, cheerful facility. The front desk staff was quick and with payment and insurance information. Dr. Best was kind and professional. My child was treated onsite with medication. We were home and resting before long! I'm so happy I didn't have to wait until Monday to see my child's regular doctor. Highly recommend. read more

Is it weird to say that we loved this place? Sunday morning, suspecting strep with my 6-year-old. Do NOT want to wait till Monday to have this confirmed. We headed over to PM Pediatrics and were greeted with an immaculate, cheerful waiting area (with WIFI!). Lovely staff and relatively short wait, given how many families were ahead of us. Once inside we were treated so kindly by all the staff, had a strep test confirmed as positive and actually got our first dose while in the office. Dr. Best was so sweet with my son, did not make us feel rushed and called in the prescription while we were still in the office. Cannot recommend PM Pediatrics highly enough! read more

Doctor was not at all kid friendly and even made fun of my 2 year old's speech! I mean you are supposedly a pediatric doctor and not all 2 year olds have perfect speech! Would never go back to a PM Pediatrics. Go to your pediatrician or the emergency room. read more

This practice is wonderful - wish they could be our primary care doctors! Took my 14 year old there after regular doctor had closed, suspected bronchial infection. I had had him to the doctor twice in the previous week...they told me it was a virus. The doctor at PM Pediatrics listened to his chest, said she thought he had pneumonia in the left lung, took an X-ray to confirm and sent us on our way with the right prescription and peace of mind that knew he would begin to get better. Very pleasant staff, clean environment and caring professionals. We love PM Peds! read more

Went there yesterday with my one year old who wasn't feeling well. The doctors were great and attentive. Will definitely return.

I had to take my daughter to the urgent care for an earache and was amazed from the moment I walked in. As I walked in I was greeted by a very friendly receptionist who immediately took my information and informed me that my insurance was in network (which is a plus) and asked me to have a seat. My daughter and I waited in the waiting room for about 15 minutes when we were called in by a very nice nurse and put in a room as the nurse asked all the pertinent questions. About 5 mins later the Doctor was in the room ( Dr Best) and was very friendly and to the point. My daughter had an ear infection and not only did he give her the first dose of medication but he also gave me the second dose to take home since my pharmacy was closed. Overall, I would highly recommend this place. It is clean, fast and very friendly. read more

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This place is amazing! I took my daughter here for an examination, at the request of her off duty pediatrician. Due to heavy traffic, we missed our appointment check in, and were still seen right away. The Dr. Was extremely thorough, and performed routine and preventative testing. The Dr. was compassionate, as well as the staff. I will definitely be referring all of my friends and family to this group. read more

PM Pediatrics - Pediatricians Near Me - Yonkers, New York

Had an excellent experience. Didn't wait at all. Suspected that my daughter had strep. Did a rapid strep test and she was less than cooperative. The nurse was great with her! The doctor was very good with her as well. Positive results came back in a few minutes and they emailed a prescription to the pharmacy. Left with instructions and they even checked in a few days later! Hope I don't need to but would totally go back! read more