I brought my daughter to PM Pediatrics late Sunday evening with breathing difficulties secondary to a long standing chest cold she has been battling. Even though they were busy, they were quick, attentive, and friendly. Since it was our first time being there, I was dreading mountains of paperwork with a sick 1 year old, but the questions were asked quickly and efficiently without me having to lift a finger. Once I got into a room, I was immediately met by the Doctor who quickly and efficiently examined our daughter, all the while walking me through every step of the way. The doctor spoke to me, and discussed his concerns and direction of thinking with me instead of just going ahead and doing everything. The doctor was amazing with our daughter, and she acted like she knew him for the entire length of her time on this earth! The nurse who provided our daughter with the breathing treatments was wonderful, a big smile on her face the entire time and made our daughter laugh. The x-ray technician who has obvious experience with little ones getting x-rays was chipper and fun, and our daughter was immediately drawn to him. The reception staff was polite, friendly, and kind. Since we have moved down here, my husband and I have been met with our fair share of disgruntled employees at doctors offices and labs. This was the FIRST time (aside from her usual pediatrician) that the entire office was friends, quick, and attentive. And above all, WONDERFUL. Hopefully we wont need to be returning here anytime soon, but this place is first on our list should the time come again. I highly recommend them. They are wonderful! read more

As a pediatric nurse (which I did not disclose), I was shocked by the care (or lack of) we received from Dr. Khan at PM Pediatrics Syosset . From the moment she walked in, she was rude, dismissive, and completely lacking in empathy. Her bedside manner was nonexistent. She rushed through the entire visit, despite there being no one else in the waiting room. She was also completely dismissive of my concerns as a parent, which felt incredibly disrespectful. What was most upsetting was how impatient and insensitive she was with my autistic son. She made no effort to understand or accommodate his needs, which is unacceptable in any pediatric setting. Her cold and unprofessional attitude made an already stressful situation worse. I will not be bringing my child back, and I would not recommend her to any parent-- especially those with children who require a bit more compassion and patience. read more

Wait over 1.5 hours even with an appointment. Front desk staff was rude and unprofessional. I understand that emergencies happen and they operate on a delay, but be up from with patients about alternatives. After waiting for over an hour they offered a "telehealth" appointment. what does that even mean! The Dr that finally saw us ONLINE was amazing easy and the best. But the fact that we waited for so long before they offered it is unacceptable. read more

My sister has been feeling sick, so my mom asked me to bring her in for a doctor's visit. The staff was lovely, everyone from the person behind the desk, Mya, to the medical assistant, Chris, to the doctor, Dr. Khan. My sister is very frightened to go to the doctor, and even to have her ears checked she is crying and sometimes screaming. The medical assistant, Chris, was profoundly skilled at calming her nerves and making her feel at ease when administering the Strep test. Just for clarity, my sister is 8. read more

This is our go to PM! The dr's and nurses are patient with our toddler. The front desk is always a quick check in and check out. We've been here for croup, coxsackie, and to check if my son broke his foot! read more

Waited more than 1 hr , even with an appt! Doctor was hurried. Rest of staff was ok Never got the image of an xray emailed to me Avoid this location read more

I had brought my family to this location many times with adequate care being reciprocated, but this time made me think of going to a different place. We went there yesterday evening to check something small that had been going on with my daughter. There didn't seem like there were many patients, but we waited over an hour to be seen by a doctor. I do understand that there could be a shortage of workers available, but if there are too many people to see, I'd rather come back later than waste an hour in the clinic. If I knew it would take this long, I'd go back home first and come back. I could have went back home and got stuff done, but instead I had to wait in a place where many people with contagious viruses were. Also, while we were waiting in an exam room we heard a lady that worked at the place say something along the lines of "This [expletive] DoorDash driver doesn't even speak english! If you can't speak the language, don't get the job. It's like going to France to work but not being able to speak french. Just don't get the job!" I found that statement ironic, since the person shouldn't be talking like that in this environment. There were more complaints about this DoorDash driver that were made that were totally inappropriate and rude, especially for a place that primarily works with children. Of course, speaking the language in country is important when you have to interact with many people on a daily basis, but that statement was one of the most insensitive and rude comments I've heard in a setting like this. Overall, I hope to see some change in both the workers and the pace. read more

I have taken my kids here many times in the past, Generally when there regular doctor is closed or if it is at night or on the weekends. The staff is always very friendly and helpful. There is always i repeat always a real doctor in the office and you actually see them. Not like other offices were you see only a pa. Im not sure why there is never a crowd here as they are great. I took my son there the other night and we were in and out in less than 30 minutes with seeing nurse and doctor and getting an x-ray. They also take our insurance so all i pay is our standard co-payment. I highly recommend PM Pediatrics for all your kids doctors needs. read more

PM Pediatrics - Urgent Care Near Me - Syosset, New York

I took my daughter in for a UTI. I was told I would be called 48 hours later with the results. No one called, so I called and was told it was negative or someone would have called me. I insisted the receptionist check and she said they would call back. No one called back. I called an hour later. I was told they had called and it was busy. I was told they actually did not have results and I should continue my daughter's antibiotic. I asked a few questions, which caused the receptionist to say I did not seem to understand her and to start repeating herself loudly and slowly. I was put on hold for seemingly no reason several times. I insisted on speaking to a provider, who told me they actually did have a preliminary positive result, but they don't usually tell people until it is a final result. I will never go back. read more

This place is awesome! I'm a dad of two terrors and I can tell you this place has put many headaches to sleep. They are convenient and professional. What else can you ask for? more? I see some people wrote some bad reviews. I say if you got nothing nice to say. Shut your trap! Dont go! Go elsewhere! But Ofcourse all these "Karen's " need to comment. Anyway. Never been treated bad or rude. Only with straight forward procedures and tasks. keep up the good work! read more

this happened to my daughter and wife today This "DR" was pure evil. Today, my daughter did a running nose dive into a chair. She split her eye open. My wife threw her in the car and went to PM Pediatrics in Syosset. On the ride there she was crying, screaming and hyperventilating. She now realized there was blood. When they got there holding our petrified 3 year old baby, the receptionist proceeded to tell my wife she cannot be seen unless she puts a mask on her. She turned to my daughter and asked her if she could wear a mask right now and she screamed NO while crying and breathing fast from pure fear. The doctor and her.. friend.. came out and told my wife again she would not be seen if she doesn't put a mask on her. They looked at my 3 year old baby with blood coming from her eye STONE COLD. There was not one other person in this whole place, but they turned away my BABY bc she couldn't tolerate a mask at a time where she was upset. I've never seen this in medicine. The lack of compassion.. and for our babies??? I wouldn't send my worst enemy to this practice. A doctor who didn't care about my shaking petrified bloody 3 year old, but her 2yr+ mask policy. They left, and she was confused. Confused about why the doctor didn't want to make her better. Thinking about it again makes me physically ill. We took her to Northwell walk-in in Plainview. They were so kind to her. They had her smiling pretending she was a "Dr." read more

Need to give it 1 star. Was told by the very nice receptionist that there was no xray technician until 6pm. Our doctor recommended this place. How can an emergency pediatric facility not have an xray technician during the day. For shame. read more

My daughter was vomiting today and did not feel well enough for the car trip to PM Syosset. So we opted for PM telehealth and we got a provider on the phone within 5 minutes! He put an order in to the pharmacy and now she can finally keep fluids down. As much as we love our PM Syosset, it's great to know that there's another option if we're unable to travel there. read more

Worst urgent care ever! Carle Place and Bayside locations are much better!! I am a regular PM Pediatrics patient, but this is our first time at the Syosset location. Should have read the other reviews before we made an appointment. We made an appointment for 1:15pm on a Friday and waited OVER 45mins!! The guy in the front kept saying we are next. There's barely anyone there! It is ridiculous!!! When i cancelled the appointment ... there was no apology. I would rather go somewhere more efficient! PLEASE DON'T WASTE OUR TIME!! IT IS AS PRECIOUS AS THE MEDICAL STAFF!!!! read more

Unprofessional and rude staff. With a child on the way in two weeks, I know where to avoid when he needs to be seen.

Took my daughter in last night for a fever explaining that Motrin did not work and she couldn't keep the Tylenol down. Vitals were not taken thoroughly only her weight. I brought it up to the MD who stated that the temperature will fluctuate. Upon the MD's assessment, no feedback on whether or not heart sounds, breath sounds were normal. I explained that she has a history of URI most recent 2 weeks ago. MD did state that her ears looked good. During assessment he also added that there were no signs of Strep but he would like to rule it out. When I received the visit summary contact with or exposure to COVID-19, which I did not say in addition to sore throat which was not accurate either. Try an alternate location.. planning for additional follow today elsewhere for a through evaluation because nothing has changed read more

Had a friend over the other night and his daughter was injured and required medical attention. I recommended going to PM Pediatrics in Syosset. When I went inside ( with a mask on) the gentleman behind the desk was rude as could be. I could not even respond to his questioning because he wouldn't allow an answer. He then wanted to start complaining again when my friend and his daughter were putting on latex gloves. But caught himself after making an annoyed gesture. My friends daughter was seen and her injury was handled by the the staff. But when he came out he mentioned how rude the guy behind the desk was to him. If you don't like interaction with the public please find a new profession or just hide in the back. read more

I had the worst experience last night at pm pediatrics in Syosset. My daughter was seen by Lilia Charno. She was the rudest and most unprofessional nurse practitioner and should not be seeing children. We had waited to be seen for over an hour (which I did not complain at all because we were a walk-in) and when we finally saw the her, we were completely rushed and I was not able to ask any questions during the 30 second visit. I had taken my daughter who has a cough and is very congested and had an earache. Lilia Charno came in, asked me if she had a fever, looked in her ears and said okay she has an ear infection and walked out to write a prescription. I wasn't sure if she even checked my daughter's lungs so I opened the door and came out snd politely asked her while she was at the desk if she checked her lungs. I said I felt rushed and she said they are busy and wanted to get me out of there because I waited. I never said anything about the wait so I font know why she felt the need to rush the visit. She immediately jumped down my throat and told me that I must have missed when she checked her lungs and she knows what she is doing. So I went back to the room and asked my 11 year old if she remembered being checked and she said no. I went back out to ask and this woman started yelling and saying that if i don't believe her then she is going to do the whole visit over again. Went back to my daughter and Started asking me questions as if we just got there - "does she have a fever" "why are you here today " etc. then I said that was not necessary and she raised her voice and said to me "what do you want. Im telling you I will see her again and you are refusing. What do you want from me?" I could not believe what was happening. I came out of the room and luckily another doctor was there and I asked if sue can come look at my daughter. I had a real visit and conversation with the other doctor about my daughter's symptoms. I have never in my life written a negative review about anyone or any business but this was so unbelievable that I want people to know and avoid seeing this woman. She was nasty and rude. read more

The medical providers here are always so good - patient with the kids, reassuring to the parents. They are thorough and don't over prescribe antibiotics. I've gone here more than a few times, for injuries and illnesses over the weekend or late at night, and every time left happy. read more

My daughter started to get cold symptoms and was touching her ear after she took a bath. It was already later in the night and PM Pediatrics is open pretty late which is so convenient for working parents. Everything is nicely decorated for kids and went pretty fast and smoothly there. Our wait time was less than 5 minutes. The doctors were really nice and patient - So glad there's a place like this. read more

Absolutely horrible service, horrible app, horrible wait times and to top it all horrible people at the front desk! It takes more than a hour every time to get a doctor, how do you say you're urgent care!!! They need training in soft skills and customer service. read more

I ordered a PCR test for my son,& they not only did this - but also did a step test, which was never requested . He is a teenager so he went in alone , not sure why he did not speak up , but this was unacceptable. Either they are doing unnecessary tests for $, or are incompetent. Go elsewhere. read more

Was supposed to wait 20 minutes which quickly turned into over an hour. Gets the job the done but be aware of a long wait time

Really love this place. Had to bring my daughter in a few days ago, probably our 3rd or 4th visit in the last two years. The staff is very friendly and knowledgeable, and the doctors are thorough. Yesterday they called to check up on my daughter... I can't tell you how much that meant. read more

We were there this past Sunday night (12/16) with our young son. I had gotten a call from my wife saying she took our child there after a scare. We live a distance from that location but she drove the extra way because of the good care we've received there in the past. When I arrived they had already been seen and without getting into details here, my wife said the doctor said we don't need to worry unless the pain is consistent. It's at that precise moment that my son tells us he is still in pain - something my wife said he didn't tell her or the doctor during the visit. Hearing that this wasn't mentioned to the Dr., I of course am then wondering if the pain may have the consistency we are supposed to look out for and I asked the front desk if I could ask the Dr. about it. I also thought the Dr. would want to know this new piece of information. We did get to chat with the Dr. who'd seen him and to our surprise the Dr. gave us a real bad attitude as if to let us know - in no uncertain terms- that she didn't want to answer additional questions about a child she had already seen. I was taken aback by the rudeness - when you're a Pediatric Dr. concerned parents come with the territory, plus hey my kid is still in physical pain and didn't speak up about it earlier. I was baffled by the sheer rudeness coming from the Dr., wondering why she was so bothered to speak with me (by the way the waiting room was practically empty). We had not been there in a while and I hope this is an isolated incident and not a reflection of the current level of care you'll find at this office. read more

My son came in he had a laceration to the chin. He was a very difficult patient. The doctor and her staff never gave up which was so important to us. We didn't want to have to bring him to the ER. They were so calm and helpful I highly recommend this facility. I can't thank them enough. The office is super clean. read more

Dr Thomas was very arrogant and didn't pay close attention to my sons symptoms ... Maybe because they were too busy but this profession is not to rush out patients. My son had flu/fever for five days with temp upto 103.8 and she did not do a chest X-ray to rule out pneumonia. Two days later his symptoms didn't improve and his regular pediatrician started him on antibiotics for pneumonia. He could have been improving in that 48 hour period. Shame on you Dr Thomas !! Shame !! Wonder how you sleep at night when 7 year old is struggling to breathe. read more

My son was sick and his regular pediatrician had a family emergency and when I went there I was charged $45 Co pay rather than $30 because they say they are a specialist??? So who is the pediatrician that I'm seeing for years now classified? JUST A GENERAL DR?? I called Aetna and they too stated that was wrong for PM To charge $45. No more going there.... read more

i must say besides the receptionist the service here is AMAZING and i highly recommend this urgent care to anyone. The doctors and medical staff are lovely and its extremely convenient. read more

Absolute worst experience I have ever had at an urgent care EVER. STAY AWAY!!!! I had an appointment and was told I would get called in about a half hour after getting there. Over an hour and a half passed and they FINALLY called me into the room. Everyone in the waiting room was complaining the entire time because there was only one doctor there. After they took me to a private room and shut the door to the room, they completely forgot about me and it wasn't until over two hours since I had gotten there that I asked how much longer it would be. The nurse/medical assistant in the hallway that I had asked completely had NO IDEA I was even in the room and said she would get the doctor. Twenty minutes later when he finally came in, I explained to him that I had been in contact with someone who tested positive for COVID and that I was there to get a rapid and PCR. He told me that I definitely have COVID and refused to rapid test me. 1) I told him I already had COVID and I'm vaccinated so why would you just assume I have it?! 2) He refused to test me because I didn't have a fever but if he truly thought I had COVID then isn't that reason enough to test me? 3) it specifically says when you walk in that you can get tested if you have symptoms and I told him that I had been feeling fatigued and had a headache (AKA POSSIBLE SYMPTOMS?!). He treated me like I was a dumb child meanwhile I told him I'm a registered nurse and that I know what I'm talking about. He said he refused to give me a rapid test because he didn't want to give me "clearance" since it's not as accurate. I told him I don't need to be cleared for anything and that I would just appreciate it for peace of mind since I live with my parents and whole family. This entire situation made me extremely emotional to the point where I was hysterical crying to him, practically BEGGING him to just rapid test me. He wouldn't give in. Finally, I had my mother who is a Nurse Practitioner come and he finally agreed that he would give me the test. He then walked out of my room and I never saw him again during the visit. Somebody came in and did my test and said she would be back in 15 minutes with my results. Thirty more minutes went by and we heard nothing (not to mention it was FREEZING in there and unbearable to sit and wait even longer). My mother finally went out to ask when we would get the results and the woman who tested me simply said "oh she's negative" and told my mom she can put it into my virtual portal. She never once came in to tell me my results nor give me any discharge information or papers. At this point, so many hours into being there for a simple COVID test, I was so frustrated that I just walked out. I will never be going back there again and recommend that everyone stays away. ** What about HIPAA? Telling somebody else my results without asking my permission? This entire situation was COMPLETELY unacceptable. read more

My friend in bethpage recommended i go here because in her town, she walked in and out within 30 minutes for a COVID 19 RAPID TEST. i called the office to see if i needed to make a certain appointment and for further information. They said there is no wait and to just walk in for the COVID 19 rapid test for our whole family. I get there and there are five people ahead of me on line. which is much better than the local urgent cares i thought..i waited an HOUR AND A HALF WHEN THERE WERE FIVE PEOPLE IN FRONT OF ME.. i got inside and i told them that they should've at least informed me and OTHERS that it would've been an hour and a half wait in the cold temperatures with my children. I wasn't well prepared because of the FALSE information i received over the phone call. The lady behind the desk said they're doing everything they could..?? how? she started to tell other patients to call people outside on line to enter the building. She couldn't even get up out of her chair to call patients. She had to get OTHER patients do her job? very unprofessional. I waiting inside for another 20 minutes and went up a second time to the desk to get the 30 dollar copay for each person in my family finished and paid for. as i was speaking with her. She said I NEEDED TO GET MY VITALS when my family and i had NO SYMPTOMS. Then i figure out the copay is needed because i'm getting my vitals which is required for PM pediatrics.. when i didn't want them to take my vitals. it didn't make sense. at the end of speaking to her i got a refund BECAUSE SHE STATES THAT THEY DONT DO RAPID TESTS ON ADULTS?! she says, "i think there's a sign on the door"..?! i said YOU THINK? i left and look at the door and there is nothing stated about rapid tests and adults. PLEASE DONT GO HERE. THEY ARE SCAMMERS. keep in mind the peak of covid was back in march. This is nothing new anymore. no excuses can be made read more

My 1 year old was having a random allergic reaction to eggs during dinner time! We called to find out benedryl dosage appropriate for his weight and age and let them know that we were on our way - the staff and doctor there were incredibly helpful, knowledgable, friendly and really willing to help. I am so thankful for them I can never say thank you enough read more

I cant say enough good things about this place!! The entire staff was so accommodating and sweet to my 6 year old who needed stitches. They made us feel comfortable and thoroughly explained everything. We left with a happy girl and a beautiful job done by the Doctor and PA who delicately stitched her up. Truly a great place, glad I brought her there!! read more

My son was having a fever on Saturday night. I'm glad PM pediatric was open on Sunday, so I can avoid taking him to the hospital. That save me a lot of time. The Waite wasn't long, and all the staffs and doctors are great. End up my son just got the virus, he will be fine in a few days. I'm so please about the service that they give my son. I will recommend all my friends and family to go there with their children. read more

My 6 month old son had a bad cold and cough and we could tell his breathing was being hindered by it. Took him here and bc he was happy and smiling the doctor said he was fine and just had a normal cold. She wouldn't even listen to his chest or do anything with him because he was happy and smiling. We begged and pleaded with her saying he wasn't right. My husband even followed her out of the room and kept asking for even one nebulizer treatment in the room. She insisted he didn't need it. She said we didn't know what we were talking about. Now being that he is our third child, I'm pretty sure I wasn't having a new mommy moment but the doctor made me feel like shit. We went home very upset and stayed up all night watching my son. Next morning, I still wasn'thappy and brought him to our regular pediatrician. She did some things and said we had to go to the hospital bc his oxygen levels weren't good at all and weren't improving with nebulizer. Let's keep in mind- my son was still happy and smiling. Turns out, my son had rsv and was in the hospital for a week!!!! So this doctor who wouldn't take us serious and refused to check him out because he was happy and smiling was just totally wrong! I will never go back here again! The lack of respect and concern for my child is just not allowed. This doctor should seriously consider another profession! read more

Absolutely wonderful! If I could give 10 stars I would! From entrance to end entire staff was wonderful! 9pm on a Friday night! Place is clean and so inviting. Everyone is friendly answered all my questions. Dealt with me being an anxiety ridden mother to boot lol. I wish I could go there when im sick! My son was calm and happy the whole time there. Im pretty blown away by how nice the experience was! read more

Thank goodness for doctors and staff who have warm and compassionate hearts, not to mention are good looking inside out!!! ;-) you know who you are!!!! All joking aside, I brought my daughter to our local urgent care (in Bellmore) for a potential broken bone. She saw a doctor and had an X-ray and I felt the examination was totally inappropriate.... they asked my daughter (with potential broken toe or foot) to walk and try to stand on her toes, after she told them she couldn't wiggle her toes and that weight bearing added pain.... When the xrays returned they told me she's fine... to ice it some and get her a good night sleep with some tylenol for pain. I was uncomfortable with the diagnosis.... my daughter had significant discomfort... I remembered that our pediatricians niece is a doctor at PM PEDIATRICS in syosset, and we have used her before and I was thrilled with her in the past... so I called and explained our situation.... and guess what, she got on the phone with me! We discussed everything and after we hung up my husband and I decided we'd feel more comfortable with the diagnosis from this doctor.... Neat and clean, and we were brought in pretty quickly.... and in no time at all the tech and dr were in the room. We provided the xrays that we brought from premier care- and they gave her a thorough physical examination (without weight bearing) and though she said she felt hopeful, she was going to sit with the xrays to review them anyway. Guess what, my daughter's toe was indeed broken. It is now taped and she needed a thick soled velcro shoe to help her walk better- and she also needs a follow up with an orthopedist to be sure her growth plate won't be affected. This fracture was so apparent that the dr called me over to look and with my untrained eye i saw it immediately! I am so thankful that they were there for us today, as they have been MANY times before with sickness, asthma, and any other issues that arrive- but this one takes the cake. It felt so wonderful to feel the support from a dr and a staff who didn't owe anything to us, but took it upon themselves to go the extra mile after such an awful experience elsewhere.... In addition, it was a quick visit and my daughter, who is usually petrified of doctors, was comfortable and happy there. I appreciate everyone who helped us out today at PM peds! We will hopefully never need them again, but should the need arise they are the ONLY place we will return to! thanks again!!!!! -Pam B. read more

This place was amazing ! The level of service and care is 5 GOLD STARS!! Jen and Julie Brown at check in were unbelievable, so kind and efficient . Dr. Rodriguez is so knowledgeable and amazing at what she does. She quickly came up with a game plan for my son who had a concussion. Dally the nurse was also super sweet and so caring and loving! I HIGHLY recommend this place for any of your needs. Being out of state we were nervous but quickly felt comfortable. Way to go PM Peds- keep up the fabulous work! read more

Been meaning to write a review for a while. Came in a few weeks ago as my toddler son was having some shortness of breath. I was very nervous and the receptionist, nurse and doctor were not only attentive immediately to my son, but they also made sure to let me know that he would be totally fine and his symptoms were treated right there in the office. We don't live so close to this location but at night or on weekends I would make the drive because of the excellent service for my son. Thank you! read more

This was my first visit to this location. The reception staff was very friendly and we were seen right away. However, this is where things turned somewhat negative. The nurse who called us in was very impatient with my 10 year old daughter and seemed very unhappy to be there. She never cracked a smile. I figured this place catered to kids and would be friendlier and more patient than other urgent care centers. However, I was wrong. My daughter was afraid of having a throat culture taken and the nurse was very short with her and got somewhat upset that she had to do the procedure again because my daughter moved and she was not able to take a good culture. Soon after the dr. came in and quickly listened to my concerns and examined her. He seemed to rush through everything and I felt that for a $150 a visit the examination would be more thorough. I walked out of that place feeling disappointed that I drove all the way to Syosset thinking that going to a pediatric urgent center would yield a better experience for my daughter rather than a regular urgent center. I don't think I will be visiting this place again. read more