CLEAN! the woman was nice and treated my dog kindly. my dog looked beautiful and was ready when she said he would be! recently remodeled and it looks great. they sell some "boutiquey" pet items and my dog loves his new collar. fair price, great service. read more

First time in and what a wonderful experience both for us and for the little girl, despite being fully booked today, and me being a walk-in appointment, but explaining the urgency and needing a bath for Bella, we were accommodated. Of all the places that she has gone to in the past, I've never seen her fur looks so beautiful and white and Her grooming be done so beautifully. It was a immediate decision that going forward, this would be her only place to go to. Thank you so much for making the little girl happy read more

Plush Puppy - Happy little girl after her bath at plush - Pet Groomers Near Me - Newbury Park, California

My new place for grooming was not an easy journey. My dog is not fond of grooming anymore but she loves these guys from the gentleman who bathes her to the groomer who cuts her to perfection she took my breath away on the second cut It is a substantial step for me to find her friends in this process while l find a truly talented groomer and her partner that makes me feel she is in great hands and they care how we both feel and she looks like a beauty when she leaves and grows out beautiful until she returns a rare one this groomer l only do a review when l really love the business and l love this one...Dr Rebecca Tatum read more

Plush Puppy - My beautiful dog at her best and now she looks just like this again thanks to Plush Puppy - Pet Groomers Near Me - Newbury Park, California

lovely, kind staff! They are so helpful with my shy little Terrier! read more

Plush Puppy - Pet Groomers Near Me - Newbury Park, California

Melanie at Plush Puppy is the best! She bathed all 3 of my dogs and cleaned their ears and clipped their nails. Melanie took care of them like she would her own babies. She is family to me. read more

Plush Puppy - Takadashi, Tai-Lee, and Rufus (RIP) - Pet Groomers Near Me - Newbury Park, California

I have a mini Yorkshire terrier named Zeus. Nancy clipped Zeus's nails last week and begged us to let her groom him. Since my husband and I were busy, my mom took him to be groomed. She showed her the images of Yorkies we wanted Zeus to look like with specific grooming directions, dropped Zeus off for his appointment putting her full trust in Nancy (especially because of a newspaper article on display in the shop that showed Nancy with a Yorkie). Also, our family members have taken their dogs to be groomed and praised her. Well... the images shown to Nancy of other Yorkies had cute baby doll faces, the hair trimmed short just around the eyes and ears, and along the back. The leg hair kept longer to make the legs appear stocky and the facial beard kept to give the face a round appearance and a stocky neck. Our directions included leaving his tail hair long, leg hair long, and cut short only his back and ears. When we picked up Zeus, his hair is cut so short that his legs and neck appear long, his face so thin that he doesn't even look like a Yorkie! He looks like a Schnauzer! With a poodle haircut! Nancy disregarded our wishes and cut Zeus how SHE wanted to. She ignored direction completely! Not only is it not what we wanted, but it's extremely uneven and unfixable. THE WORST PART: He doesn't look like himself, he doesn't act like himself, and it will take at least 6 weeks for his hair to grow back!! I could live with a bad haircut, but my puppy is now extremely self-conscious and doesn't want to cuddle or be the sweet boy he was. I pray my Zeus will gain his confidence back when his hair grows back... it's unbearable seeing him this way. If all you're looking for is a bath, brush, and nail trim this place is fine. But if you want a full groom, hair cut, and the works DONT GO HERE!! Here are the before and after images: read more

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Have been going to Plush Puppy for some time. On and off over the years. They are always professional, kind and caring to me and my dog. Pebbles looks amazing every time. This time her little bow had a rose in it. Love it! One time was a feather is her hair. That was too cute too! Best grooming place ever! read more

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Absolutely the best! Not only did I get an appointment same day, but the service and cost were perfect! This is Lily's new bathhouse . They took such great care of her! Thank you! read more

Plush Puppy - Pet Groomers Near Me - Newbury Park, California

Walked in on a Friday after visiting the convenient store next door, I was looking to schedule a cut for my doggy. Two ladies were grooming a couple pups as I walked in ..I was asked if I had an appointment. I said no, and was then rudely told while the lady smirked that they were booked until sometime next year. I know it was BS. I did a half turn and walked out. read more

I have taken my sweet dog, Maverick, only twice so far to Plush Puppy. Melanie, the girl who grooms Maverick, does a fantastic job bathing him and clipping his nails. Both Melanie and her mom are so sweet and I can see that they both truly care about the animals that they provide their services to. They treat your pets like they're their own and do their best to make Maverick feel more comfortable, as he does get a lot of anxiety. I can't wait to bring Maverick back next month for his grooming appointment! read more

Plush Puppy - Pet Groomers Near Me - Newbury Park, California

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DO NOT take your dog to this place. I'm not a professional groomer myself, but I do groom my own dog most of the time and I do a far better job than Nancy "The butcher" did with Sasha. When I saw the dog, the look of horror on my face prompted Nancy to tell me that the dog was "extremely matted" and this is the best that she could do. Two days before turning the dog in, I specifically took most of the mats out to make sure she has an easier time at the groomer. For comparison, I'm going to show you some pictures of what "the butcher" aka Nancy did.. vs what a real dog salon does. When I was completely dissatisfied with the reprehensible job that Nancy did, she didn't even offer a discount on her glue factory quality work. She told me that she has been doing this for 30 years. Sorry "the butcher", Nancy, just because you've been horrible at your job for 30 years, doesn't make you better at it. If you even remotely care about what your pets look like, do not take your dog to Flush Puppy. That's right.. the qualify of the grooming job is so crappy, that the place should be renamed to Flush Puppy. read more

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Brought Sugar, my one year old golden doodle, here for the first time. Nancy did such a great job. She did everything I asked, including really trimming between Sugar's toes so fox tails don't get stuck because we have that problem during the summer. She also trimmed her whole body and did a very nice, even job. Sugar seemed happy too! Also, the price is very reasonable!! read more

AWESOME! I've been going to Plush Puppy for 20+ years. Melanie has groomed of all my dogs (Labrador's and Golden Retriever's) as well as my Guide Dog puppies in training, Nikkia, her daughter, joined the business a few years ago, you couldn't ask for a better pair to take care of your pups grooming needs. They have excellent grooming practices and handle every dog with care, concern, and attend to any special needs. They both work extremely hard, have a great attitude and are sweet sweet sweet! My dogs love them both and I trust them completely! These ladies are busy busy...but they always try to accommodate everyone. Plan on booking in advance. You won't be disappointed. Melanie and Nikkia are the best! read more

I came here for the first time with my dog, Kacy today for a nail trim. The staff there were so professional and the service was super quick. The girl who cut Kacy's nails was so friendly and cut her nails near the front so we could watch. She talked to Kacy while she cut her nails and made her so comfortable. If I lived here, I would definitely come back! read more

We've been going to Plush Puppy since about July when we moved to the area. Melanie & Nikkia have treated our fur babies very well since then. Our youngest Coconut was a little skittish, but Melanie & Nikkia were patient and kind with her. I would recommend Plush Puppy very highly to any one that asks! read more

I've had my dog groomed here for over 2 years now and I wouldn't take her anywhere else. The customer service and the grooming are always consistent. Nikkia takes such good care of my pom! They really care about your dogs here and I'm so glad I found a place I can rely on. read more

Melanie always nails the tasks given to her. I am never not happy when I pick a dog up from her. My dogs are all beyond happy to go in and always look adorable coming out. I know I can trust her with rescue dogs and she'll only do what the dog can handle - that's very important for the first few trips to the groomers. Fosters, Personal dogs, baths, grooming, nail trims, anything!! And there is never not a smile on her or Nikkias face when you are there! Love the energy! Highly recommend. Always!! read more

Great service. Great job! They care about you and your dog! I am so thankful I find them. Other groomers in town we all about the money often over charging and having hidden fees. read more

So glad we found Melanie and Plush Puppy after our original groomer stopped her business. My pomeranian Mickey looks perfect every time Melanie is done with him! Not only does she do a fantastic job, she is very patient and understanding with my anxious pup. So happy I have a go to groomer again that I can trust! read more

I have four small dogs that all need haircuts regularly, and we are not always good at planning ahead. Plush puppy accommodated us on short notice, and our doggies came out looking amazing! Even our little puppy came out looking like a little gentleman! This is our second time going to Plush Puppy, and we will definitely be going back! (But we'll plan ahead next time) read more

Plush Puppy - My adorable doggies after their haircuts! - Pet Groomers Near Me - Newbury Park, California

The owner and her daughter are so caring for your pet. They work extremely hard and I always know our fur baby is in the best hands

This was Sadie's first groom with Melanie although she's been going to Plush Puppy for years and groomed by Nancy. Nancy was always so good with Sadie so was a little hesitant with taking her to 'new' groomer. Sadie is a rescue and fearful and nips. Melanie was amazing with her though and was even understanding of the few times Sadie nipped at her. Melanie is obviously an experienced groomer in every aspect of the business. And now we can include Covid - very safe experience. She came to the door with a mask to get Sadie etc. We did not have to go in but could tell that it was clean. We were considering a mobile groomer but will stick with Plush Puppy for sure. Thank you Melanie! read more

Great place. I take Zoey here once a month. The owner Melanie is awesome. She is very gentle when cutting Zoeys hair. Zoey is calm when going there and the prices are fair. I trust Melanie with Zoey fully. I have been to other places and Zoey was not treated well, Pet Smart in Newbury Park. I love Plush Puppy. They are what a groomer should be like. They show the love and passion for what they do. Hard to find a mom and pop shop that has this great quality. read more

I took my puppy Ruby in for a groom today. She's a 9 lbs Morkie. Plush puppy did such a great job with her! I was worried because the last place I had taken her to (won't name names) butchered her hair and even cut 4 of her quicks and left her nails sharp, which is so sad and unprofessional :( So my husband gave Plush Puppy very detailed instructions on what to do with her (haircut not too short, careful with her quicks, etc.) and they followed everything perfectly. They gave her a great haircut (a puppy cut just like the photos we showed them), she smells great, nails look great, and they even threw in a free teeth brushing for our being first time customers. All in all they did an excellent job! read more

Plush Puppy is the BEST place to take your pup to get groomed! Melanie had gone above and beyond for our old dogs, and now Nikkia does the exact same! Both are incredible people, so kind and warm, and they treat your pets like their own. They take extra care of them! My dog had moles on his body that a previous groomer would catch and make them bleed, we let Nikkia know about it and she was always extra gentle with him making sure he was never treated like that. His favorite thing was spa day with Nikkia and he was so excited to go! He especially loved his blueberry facials and post groom bow ties! This is the only place I would ever go from now on, and the only place I'd recommend. If you're looking for the best place that will care for your pet as much as you do, look no further. Be sure to book ahead of time as they have a huge client list, which says a lot about how many people trust them! Thank you for all you do Mel and Nikkia!! read more

I have been going to Plush Puppy for four years now and I will never take my "babies" or rather my dogs, anywhere else. Melanie does a supurb job of keeping my dogs nicely groomed. Another wonderful aspect of Plush Puppy though is they always have time for my dogs and I don't have to wait weeks for an appointment. The owner is VERY accomodating. Care of Janine, Boom Boom and Malibu. read more

I've been bringing my Abby to Plush Puppy for over a year and I wouldn't dream of taking her anywhere else! Melodie has amazing skills and seriously loves each and every dog that enters! Thanks for always making my "dogter" look so pretty! read more

This place is very organized and friendly. They always treat my dog with respect and make her smell amazing!! They always do a fantastic job cleaning her and making her experience one of a kind!! read more

I have taken my dog to many places for grooming and he never seems to want to go with the groomer or if I bring him a second time, he gets scared and claws at the door to get out. Not this place! I took him in and the owner, I believe, got down to his level and pet him instead of dragging him to the back hurriedly. He was fine leaving me behind and when I picked him up he was a happy boy. I will DEFINITELY be taking my dog back here! read more

My dog is so happy when she comes home from Plush Puppy. Nancy and her staff take great care of her! She got a hair cut in the summer which was so cute. Thanks Plush Puppy! read more

I used Plush Puppy for the first time today. They did a fantastic job cleaning her and cutting her hair. Highly recommend!!!

I've tried so many different groomers and none of them compare to Melanie. She is so great with Teddy even though he can be difficult. He always comes out looking SO cute and clean! You can tell she really cares about the dog and it isn't just another hair cut to her. I also really appreciates that she tells you everything that happened while your baby is with her. She is so sweet and it's so easy to make an appointment with her! I HIGHLY recommend Plush Puppy to anybody that is looking for a great groomer. read more

Nothing but praise for Melanie at Plush Puppy. She is the only groomer I will trust with my fur babies because of the genuine love she has for them. Unlike your standard groomer, Melanie even volunteered to accompany my mom, another long time client, when she had to make the heartbreaking decision to put her 18 year old dog down. What kind of business extends that kind of compassion? Go to Plush Puppy today and ask for Melanie. read more

Nancy is great. We've been taking our cockapoo to Nancy off and on for the last 13 years and she always comes home looking great! Recently I took my chiweenie who had never been and Nancy called to have me come in when she was almost done so I could comfort him while she got to some of the more challenging spots since he was clearly stressed. I appreciate the honesty and would much rather hold my dog so she could finish then unnecessarily stress him out!! read more

I've taken my Pomeranian to Two different groomers and was very unsatisfied with both. Today I decided to take him to Plush Puppy after reading reviews and I couldn't be more impressed, Nancy did an amazing job. My Pup was finished in the amount of time as promised. I'd HIGHLY recommend this place any day.. read more

We have been dealing with Nancy at Plush Puppy for over 28 years. She has always been the utmost professional and our dogs have always been extremely well groomed and they are not afraid to go there. We have come to Nancy at Newbury Park from T.O., Westlake and now Moorpark. It is worth the drive. We now have 2 rescue dogs and she is very understanding with meeting their needs so they can have a pleasant experience and loose their fears. We wish Nancy and Melony much success always. read more

Had an appt. for dog grooming on Tues. but I agreed to reschedule the day when PP called on Mon. & asked me to move it to Wed. Then Wed. a.m. Melanie called & asked me if I would come in at 11:00 instead of the 12:30 time we had scheduled. I agreed to that change as well. Melanie called me at 2:30 & left me a message stating my dogs grooming was done & that she was giving me 20-30 mins to pick up my dogs. I called her back & said I would be by in an hour and a half. She went ballistic on the phone & told me she had informed me when I dropped off my dogs that I had 1/2 an hr. to pick them up from the time she called me. Now how unreasonable is that? I never agreed to that & I told her so. She threatened to lock up my dogs in the shop for the night & told me I could pick them up tomorrow. I told her that was kidnapping & she couldn't do that. So, she said she'd lock them up in the shop & come back & meet me there at 4:30 as she had a dog sitting job she had to leave to go do. How is that the customer's problem? Like most customers I have a scheduled day with appointments & obligations throughout. I cancelled 2 appointments & went immediately to the Plush Puppy. I was met by Melanie who exclaimed, "I'm not a babysitter for your dogs & you agreed to pick your dogs up in 30 mins of my calling you, etc."(The dogs stay in cages in between grooming & she's getting paid to groom them; how's that babysitting?) I explained that I never agreed to pick up my dogs in 30 mins. & that the business should be open according to their posted business hours. She said we close whenever the last dog is picked up. Well she still had a dog she was grooming. She interrupted me & snapped, "Because I have had to argue with you I'm now late grooming this dog. Take your dogs & go, I don't even care to take your check." She got my dogs, opened the doggy gate, & walked away. I told her she was unprofessional & I left. I accommodated her requests twice; to change the appt. day & then the time. Instead of the business accommodating me the customer, I was expected to bend over backwards for the business. I will not go back there again. They only have 1 groomer there & she isn't worth it. read more

I was in a car accident and can't wash my dog myself at the moment. In the past I've tried many dog groomers but started washing the dog myself because I wasn't satisfied and more importantly my dog always seemed agitated or down-right scared to go back to a groomers. I have now been to Plush Puppy a number of times for weekly baths (she's a poodle mix so needs frequent baths) and grooming every 6-8 weeks and have always been satisfied. They cut the dog's fur as I requested - in fact I think it is the best cut she's ever gotten and just for washes the dog always smells great and looks better than when I do it myself. The cleanliness also seems to last longer when they bath her but then I guess that also depends on what the dog rolls in during the week : ). Also, I love the fact that they don't keep the dog all day - which would add to her anxiety. Its probably why she isn't upset to go back since she knows it won't be an an all day ordeal. It always bugged me with every other groomer I have tried that even if I drop the dog off for their first appt. in the morning I still wouldn't get her back until late afternoon or early evening. I started using a mobile groomer for that reason but haven't had good luck with getting consistent service. So pleased to have found Plush Puppy. read more