We have had a shocking experience with the delivery of our couch firstly delivery we as supposed to be in October and eventually they wanted to deliver on the 4th of January. As we were recently diagnosed with COVID we were not game to ask for another delivery date as goodness knows when that would have been. We asked the delivery people to drop our couch on our outside deck and they refused (no idea why). They delivered into a carport and know we cannot move it into the house (we are both in our 70's and there are stairs leading into the house from the carport) but we could have if it had been delivered onto our deck.
We had a great experience with the male salesman at the time of purchase however the female salesperson was rude both on the floor and on the phone.
At lease we are happy with the couch or at least will be if we ever get it into the house read more