They had what I needed for my DIY plumbing project but I felt uncomfortable with the lack of mask…read morewearing although they have a sign requiring a mask. There was a lot of locker room banter that didn't end with my unfamiliar masked face but I could see how it could be offensive to another 1st time customer. Seemed to be a lot of regular customers that enjoyed sitting at the desk on their stools like being at their favorite bar. I'm trying to support local business but the lack of mask enforcement will take my business elsewhere.

If you want the most expensive price in town or rudest customer service, shop here! My employee…read morebought $800+ of PVC - more than we needed - it was literally 50% more expensive than the competitor. I asked him to return the unused portion the next day. Ken Brown took it back and issued a store credit. I called in to inquire and was told sarcastically "thank you for your business." Cool. Now they got my $360 and the excess PVC... Oh and they have insane prices on everything with random applied discounts so they can charge anybody and everybody whatever they are in the mood for.

After having three plumbing services came out by way of appointment, and having those same plumbers…read moreconsecutively take my money and leave the needed repairs worse then what they were, was an egregious blow to the descent existing plumbing businesses. I could not believe what I had experienced, I thought I was being "punked" But "Lo and Behold" thru the Graces of God I found Lenny's Plumbing, Inc, 4500 Shores Drive #101,Metairie, La 70006 504-888-9471. I called Lenny's and I spoke with Mike (one of the family member) I knew this was a winner company when I spoke to though him. He listened to what I needed and what I had been through and Mike scheduled me with Brian the same day, even though it was busy. Brian had his son Justin as an assistant and this young man was excellent I had three toilets not functioning, but Mike told me Brian would have everything that is needed on his truck. Well, I have never seen this much proficiency, efficiency, professionalism, compassion, good manners and all that with market price charges. It was like your best "po" boy, dressed with everything on it! HuH? Brian asked me to show and tell him what was wrong. Once I did this, Brian went to work, methodically one bathroom at a time, explaining to his son what was being done and answering my questions, plus Brian informed me of the do(s) and don'ts of what to use in your toilets. He called as he got closer to my home and was on time. In fact my toilet tank beckoned to Brian and thanked him for telling me to "cut out out that bleach overload" I'm sanitary already! I said "hold yo horses, water hog, I heard the sheriff, uhhhh OK. Lenny"s is a family business over 50+ years. The current family member owner is Michelle Lapyuade. I didn't have the opportunity to talk with her, but I've heard nothing but love about her. Also, Mike Darges is the other family member and staffer, and Brian (plumber) whose been there a decade or two. They have a great team over there. I am a certified "lifer" with Lenny's Plumbing. The quality of the work is excellent, my interaction with Brian was great, he funny as well as a master plumber. Young Justin has a great role model in his dad, an a great life experience working with an honest, professional, proficient business as Lenny's Plumbing. Y'all have all the info and lots of great reviews to read. Check Lenny's out and tell them where you heard about their business. It is nat'ully naw'lins! Peace Out! ! "MO"

This review has 2 parts. Good service for repair/service work; don't call them for…read moreinstallation/renovation needs. Service work = 5 stars! Customer service (for installation) = n/a stars I had a leak in the water line to my bathtub. I called, easy conversation, scheduled 2 days later, service team arrived on time, fixed the leak. Great!! I paid by card. Simple! On the first call about the leak, I explained I was looking for further renovation services: install tub, toilet, and new double vanity instead of 1 sink existing. When the service team repaired the leak, they took photos of the bathroom. After calling the office to follow up, I was told to call back once I purchased all of the material and they could put me on the schedule. So that's what I did, 10 days later. The woman that answered the phone this time was not at all helpful and told me that they cannot do any of the installation work. She made a point to say I was not as important at the contracts that they have in place. I felt completely misled after 3 conversations with this team. It wasted my time and extended the time I was without a bathroom.

Kevin was contracted by Lowe's to install toilet at my home and I could not be happier with his…read moreservice. He was on time and very professional and easy to talk to. I have an uneven toilet flange and he had his own extra wax rings to get it sealed. He and his worker with him had it knocked out fairly quickly and left the work area clean. Will definitely be calling him next time I have work I need done.

"Anything that has a smell is an extra charge." These people work for Choice Hone Warranty. But…read morethey will charge extra. They don't want to fill out the paperwork to get reimbursed. So they pass everything on to the customer. Fixed it myself. I would think as a plumber every fix would entail dealing with a smell but these people charge extra. So definitely do not call them if you plumbing problem has any smell whatsoever. They charge extra and aren't even shy about it over the phone. They had not even gotten here and were building out the upcharge. No thanks.

Upon the recommendation of a friend, I contacted Clem's for a plumbing problem. The dispatcher…read morecontacted me and told me when plumber was coming. He arrived as scheduled, was very professional and cleared the problem within a short time. Also, the cost was less than I expected and the work is guaranteed for 30 days. Win-win.

Quick response, came the same day, very nice guys, great work!! Guaranteed work. Would recommend…read more100%

I used Experts Elmwood Plumbing for a plumbing issue at my home, and I was really satisfied with…read morethe service. The technician arrived on time, was professional and easy to talk to, and quickly figured out what was causing the problem. Everything was explained clearly before the repair started, and the work was completed without any issues. Since then, everything has been working fine. I had a smooth experience overall and would definitely use their services again if needed.

Kenny did a great job unclogging a sink & shower drain, and repairing a leaky faucet. This small…read morefamily business knows how to work with the quirks of older houses, meaning they can repair, and not just replace. The price was nearly half of what the big "roto" companies charge for snaking a drain. I would definitely use this company again.

I don't recommend using these guys. They are a couple of arrogant smart asses. I called them for a…read moresimple job and they wanted to turn it into a major job and make all kinds of major and unnecessary repairs. What a bunch of jokers these guys are. I would never use these idiots for anything.

Very kind & good service. Persevering too, for my neighbor which I helped with handling. The…read moreplumber answered question, and shared tacit knowledge with me, which was very useful a week later. Went out of their way to return when another issue & leak popped up in the area. Aldo, reassured what to do in the shirt wait time, to prevent water leaking- now outside. The office promptly contacted us back. Plus, actually had a relative that can reasonably repair the damage (Sheetrock, sink in & out, etc) caused by the plumbing problem.

We've had great service from Motalbano's over the past 10 years. Big and small jobs - they've…read morereplaced broken underground pipes and fixed toilets when we couldn't be there. We really appreciate Montalbano's.

Absolutely the best! Professional and courteous, they've done a great job every time. Very…read morereasonably priced. I very much appreciated that they were able to fit me in same day when my water heater sputtered and died.

Terrible service. Very unprofessional. Sent 3 plumbers in 1 week to unstop a residential toilet…read more Amazingly poor service.