My hose was connected to my pipe coming off my house and it was stuck on. When I tried to get it…read moreoff with a pipe wrench, it actually kinked the pipe coming out of the wall. I lived with it like that for the longest time, and every time I used that hose water always leaked like crazy at the connection. I called 9th island plumbing to get a quote, and they were so nice and professional. Their technician showed up punctual, explained the issue, told me what he'd need to do, and was very communicative throughout the process. It was definitely worth it to have them come out, and I won't hesitate to call them in the future for any other plumbing needs!

Ryan Brenes came out the morning after we called for a quote so I was already impressed with their…read moreresponse time. He was very quick and professional in his work and I couldn't be happier.

I had an excellent experience with Chance and Michael at Pipe Dreams Plumbing. As a military family…read moremanaging a rental property from out of state, responsiveness and trust are incredibly important, and they exceeded expectations on both. When our hot water heater failed, Chance quickly assessed the issue by having our tenant send photos. He was able to determine that the leak was coming from the unit itself (not the pipes), which saved valuable time and avoided unnecessary delays. Although the initial installation timeline was about two days, I shared that our tenants have small children and asked if there was any chance for an earlier opening. They went above and beyond, contacting us the very next afternoon after they finished early for the day, and were able to complete the replacement ahead of schedule. Their pricing was transparent, the installation was efficient, and their communication was outstanding. We received updates via text, email, and phone. Michael sent a photo after the work was completed and also made it easy to handle payment remotely. Most importantly,I felt confident that they were taking great care of our tenants in our absence. It's rare to find this level of professionalism, service and integrity and I recommend them with complete confidence.

I reached out to several plumbing companies in Las Vegas for a quote to replace my laundry box…read moresince the old gate valves were leaking and outdated. I spoke with Chance at Pipe Dreams Plumbing and he was quick to answer, very transparent about the scope of work, and fairly priced compared to competitors. Scheduling was easy, and he was upfront that drywall would need to be cut to replace the box (drywall repair/paint not included). Michael and another technician arrived on time, were professional and tidy, and completed the job without issues. They also accept credit cards with no extra surcharge. I'd definitely use Pipe Dreams again for future plumbing needs. Thank you!

We had our service for HCAP and pluming just this week…read more Jerry came from the pluming side of the house and was able to answer our questions about our water heater easily. He respectfully gave us additional information and some tips, which was much appreciated. For the HVAC, we had Eric who came to our house. Eric was also very professional, cleaned out HVAC system, gave us a breakdown/overview of what he saw, and was very friendly as well. Additionally, we had our kitchen sink replaced earlier this year. Michael and Ozman was able to help us with the removal of the old sink and installation of the new sink. Overall, we couldn't be more thrilled with the cleanliness and service they have provided for us. Seems like Bumble Breeze's staff are all very professional and respectful. They are pushy with any sales which is always appreciated. I'd highly recommend their service since it seems like the top of the line in the Vegas area.

I used their service over a year ago to get a faucet installed for my mother, who lives in the…read morearea. I DO NOT live in the state. Since their service they have spammed me about sales and will not stop despite REPEATED requests over the course of the last year. Today I received ANOTHER text from them. Don't use them unless you want to be spammed for the rest of your life.

I have used this company over & over! Relaced a toilet, hot water heater etc. This time was more…read moresimple. I needed some replacement parts for another toilet-done! Also needed to replace two sink faucets-done! The tech (Aric) was very prompt, professional, & thorough! I recommend them for all your plumbing needs.

NOT RECOMMENDED. I set an appointment to have a plumber look at 2 drains that were draining…read moreslowly. The company refused to give me an estimated price range to clear a drain in advance of arrival. This was clearly done so I was locked in for the $79 show-up fee for the plumber to look at the drains and tell me within seconds that it was $574. What a joke and a con job, they would never collect that $79 if they told me their unreasonable prices in advance.

Both technicians did a great job and were very professional. Matthew worked on my water heater in…read morethe garage. He drained it and replaced the anode rod. He also took the time to explain how the system works and what to watch out for in case of leaks, which I really appreciated. Later, John came to replace a leaking PVB valve on the side of my house. He got it done in less than an hour, and everything has been working perfectly since. Overall, both guys were knowledgeable, efficient, and easy to work with. Pricing was explained clearly upfront, with no surprises. I'm very satisfied with the service and would definitely recommend them.

First we had Lees out to look at a smart toilet. The guy didn't know what was wrong but he was…read morereally nice. He gave us a quote of $1000 go reinstall a normal toilet as long as we provided the toilet. That's WAY overpriced and we passed. I gave them a second chance to do our checkup on our air conditioning system. This is a home that we had built 7 years ago. The guy magically found issues with our system and said that we need to pay $4,000 to fix it but that would have to send someone else out to do the estimate and the work. Then he said that a capacitor was going out and we needed to pay $550+ for that. I said we will call them. We won't. I'm getting a second and third opinion before paying that much on a system that works fine. The representative was ok to deal with.

Adam was amazing. Super service was great and fixed my duct issue with no charge. I installed a…read morecouple years ago and the system is great!

We've had a great experience with Super Service Cooling, Heating & Plumbing, especially with their…read morecustomer service. We have the air and water membership for the past few years, and it's been totally worth it--they come out twice a year to take care of our units and even help change out the filters, which makes everything so much easier. Lorenzo was fantastic during the last visit. He was very informative, took the time to explain everything clearly, and even showed us pictures of the work he completed so we could see exactly what was done. That level of transparency and professionalism really stands out. Highly recommend their services if you're looking for a reliable and thorough team!

Called to get our garbage disposal fixed. Nick was willing to give us advice to fix it over the…read morephone but couldn't since it was a Moen. He sent his son Zach out, who was able to replace it with an Insinkerator one. Zach communicated with us regarding his arrival time and replaced it in about 30 minutes. He followed up with our home warranty company (Achosa, which is another awesome company to work with). All of this got accomplished within a few hours. I would recommend On Time Service for any plumbing needs you ever have. They are in our speed dial now.

If I could rate this company a "0" I would. I'm disgusted that a company like this even has a…read morelicense at all. I feel it's my responsibility to warns others about this company. I double checked the phone to make sure this was the correct company that came out. On 3/29/2026 I had an active leak so my landlord called this company. Richard FaceTime me and I showed the active leak flowing out of my ceiling. We were trying to locate the shutoff valve & he had me to try to turn the knob on the water meter valve. He said we're gonna have to send out a water restoration company. So I informed by my landlord that the plumber was 20 minutes out. Not Richard who FaceTime me but another man came out to the property. When he got here, he tried to turn the water meter valve with a wrench. I asked him why he doesn't have the long stick tool to turn it that most plumber has. His reply was I forgot it. I'm thinking what kind of plumber forgets his tools. He wasn't able to turn it cause it was stuck. Anyway he takes some pictures and says to me, I'll be back to take more pictures once a claim has been started & the plumbers will come and fix the problem. I'm like what? You're not even a plumber? So I call the landlord back & told her that Richard sent a water restoration company and it wasn't even a plumber who came by. (Mind you, I have an active leak in progress.) So she calls the plumber and Richard calls me back and I tell him that wasn't a plumber you sent! He said no it was the water restoration company. I asked him what about the active leak flowing? He said I'll let you know when I'm on my way this afternoon. I said "this afternoon" So I am supposed to wait until this afternoon with all this water flowing? It was only 9:50 in the morning. So I ask him, so I have to deal with flowing water on my floor damaging property until you decide to show up this afternoon? I text the owner, he tells her one thing & tells me another so she must have got on him cause now he's all of a sudden on his way after wasting all this time. He should have been on his way when he called & FaceTime me seeing the active leak on the screen. He tells me he does a lot of work in these old townhomes (Paradise Village) he's doing everything but address the active leak itself. What most people don't realize it that a plumber gets a kickback from the water restoration company so they want to get a claim open as soon as possible. What is wrong with people these days. He was letting the active leak continue probably to create more damage. The more water damage, the bigger the restoration and the bigger the kickback. Then he realizes that he made things worse by opening up the valves and looks at the ceiling and says your landlord has to put you in a hotel, this is inhabitable & just left leaving the water flowing. I wanted to write this review to warn others about this company and to encourage others to read multiple reviews both good and bad I it's entirely before deciding to hire. I'm so disappointed in this company and must warn others to beware of this company. In desperation I ended up calling a friend of mine whose roommate was an actual master plumber that actually stopped the water flow & fixed the plumbing. Why didn't I call him in the 1st place? Because the landlord was responsible in sending a plumber. But thanks to my friend she now has a reliable plumber who first interest isn't to try to get a kickback from a water restoration company but to actually help his customers. If I could upload a video to yelp on how On Time Plus left the active leak I would. People please beware!

Mason did an outstanding job fixing our AC unit, and I couldn't be happier with the service. From…read morethe start, he was professional and courteous. He arrived exactly on time, which we really appreciated since we had to work around our family's schedule. After a quick introduction, he got right to work diagnosing the issue. What stood out most was how thorough his inspection was. He didn't just do a quick fix and leave. He checked the thermostat, refrigerant levels, electrical connections, airflow, and the condenser unit outside. While he worked, he explained what he was seeing in plain terms so I could actually understand what went wrong and how to prevent it in the future. It's rare to get a tech who takes the time to educate you without making you feel rushed. Mason identified the problem quickly, walked me through the repair options with clear pricing from Marc Lewis, and got our approval before doing any work. The repair itself was efficient and clean. He tested the system afterward to make sure it was cooling correctly and even replaced the filter and cleaned up the workspace before he left.

Not worth the value. High, high sales pressure that made me…read morefeel taken advantage of, and icky. I scheduled my appointment @3am in order for Goettl to arrive in the morning. (Non emergency situation since it's just the beginning of summer) When the tech came out he was punctual, and came in with a neat uniform. He quoted me $2k+ then said, "I can replace the following parts, but I can't guarantee how much longer your unit will last." "If it were me I would get a brand new unit." I informed the tech he was my first estimate/quote of the day, and that I have 2 other techs scheduled, "I'll get back to you." The look on his face looked irritated that I was not ready to make a decision. He also didn't understand the social que that "I'll let you know," means to also leave my home. As I tried walking him out he said "let me at least get you some air flowing." And at the time it seemed like a genuine act, & such desperation for sales, in my head I remember thinking "damn, if this tech doesn't make a sale is he going to get fired?" That was the pressure I felt. So I was over charged for a capacitor. Replacing the capacitor did not fix my issue. I suppose this was a learning lesson for me, that when obtaining a quote, next time I'll stand my ground, and just ask the tech to straight up leave. Or I can make sure to have a male friend present. I requested $120.00 refunded to me, out of the $300 I paid. That would make this icky feeling go away. I have not heard back from the operations manager. Do some research before moving forward with Goettl.

We had an excellent experience with Anytime Plumbing. We found out that not all plumbers work on…read moretankless water heaters. Within a few hours of my call Anytime had a plumber to assess our tankless water heater. Neland was able to order the parts and even though our heater is original to our home (11 years) he felt he could repair it. We were as the leak was at the bottom of the unit so we were able to have hot water until the parts arrived. The parts came in yesterday and they scheduled Neland to come to our home first thing this morning, Christmas Eve. Within an hour the repair was made and the price ended up being lower than the original estimate. Needless to say we were very happy with the service we received.

After getting my facet for my bathroom I noticed that the water pressure was not there and the…read morespout just cleared the back of the sink. I notify Keith the General Manager and he basically told me there's nothing more we can do and we went above and beyond in our service. I told him that I would retract my previous review. He basically said do what you need to do and then would not take any of my calls.

I called and they were available the next day: I needed a replacement water softener and they had…read moreavailable inventory and replaced my broken softener with an upgraded unit . They were quick and professional. Highly recommend!

Garbage disposal installation. Our tech was punctual and professional. The installation was neat,…read moresuper fast and was the best price in town (and yes, we shopped around). Highly recommend!