Very prompt. They have fixed my sink a couple of times and my toilet once. They did an amazing job…read more They are reasonable priced. Very friendly staff.

Tim's really came through for us when our A/C quit on us during a heat spell. They recommended the…read moreideal a/c and heating system to replace our old one. Prompt, professional service from their whole team. 100% satisfied.

Professional, courteous techs quickly diagnosed the problem-- faulty thermostat-- and giving me…read moregood information for future reference. Job well done!

good place super good quality great value and nice service they fixed my heating unit.read more

Had them at my house 2x's in 3wks. Got charged for both visits even though they never did get my…read morea/c working properly. Overcharged my unit and billed me for the freon. Had to call another service company out to reclaim the freon. A/C now works as it should. Would not recommend this place. Only took 1/2 the labor off for the 1st visit. Shouldn't have been a 2nd visit if they knew what they were doing.

Excellent experience! Sam came and found the problem with my dryer and had it fixed in a…read morejiffy...and for a reasonable price! Thanks

My dryer needed repair and Sam ordered a new part and fixed it…read more Now my washing maching needs help! I will contact him during hours next week.

If I could give this place 0 stars I would. We have NO heat, we called them for help. It is -17 and…read morethey say "Our people have enough work here we don't need your business." Completely ignoring that this is an emergency. My toes are turning purple just stepping on the floor for a few seconds without socks. They care about money not people. Last time we called they charged us 50$ to say "it is the motor, you can do it yourself." Which we did and their diagnosis was wrong. The new motor is in and it still doesn't work. These people are a waste of time and money.

I've dealt with many service providers and have developed an ability to spot made up bullsht to…read moreincrease the bill cost. Not these gentlemen. They suggested a method, yet realized it was probably going to take too much time (and obviously cost more money) so they resorted to a different one and managed to fix my problem sooner. Service was on call day, very efficient, workers were very courteous and professional. Even offered them a tip and they didn't accept, said they have also been through hardships and were glad to help. Definitely recommend. My go to plumbers from this day onward.

Over a month ago someone came out to look things over to give us an estimate. They repeatedly told…read moreus they were heading into thier busy season and wouldn't be able to start anything for probly a month. We were fine with that. Well, one week goes by, no estimate. I contact them. "Busy season. But I will get a quote to you." 2 weeks. I contact them again. "Busy season. But I still plan on getting the quote to you." 5 weeks later and nothing.

When it's 93° outside and the air conditioning takes a dump, these are the guys to call!!…read more I had to get a couple of different estimates and Phil Harris came to West Liberty right away. I promptly received a proposal via email. The next day, even before the estimated time of arrival, Bailey and Steven were here ready to work, with the new unit along with all of the necessary tools to install the new unit! The price of a new unit and installation was very competitive. These guys are polite professionals. I give them thumbs up all around!! Will definitely keep them in mind for future HVAC needs.

Adam is knowledgable, helpful, incredibly customer oriented, and timely. He worked with me to help…read moreme pick out a washer and dryer set with delivery and install. They work great, look great, and came with a warranty. He went above and beyond. I HIGHLY recommend Underwoods Appliances.

Availability to do the repair was a concern Reasonable repair price…read more I was caught in the middle of a busy repair schedule and a decision to no longer do weekend work. Dryer is now fixed.

We had are septic emptied and they also brought a couple loads of dirt. They were prompt and…read morecourteous. My son also loved the Winnie the Pooh sticker on the septic truck! Highly recommend them!!