Lassaad was amazing- easy to reach, came as soon as he was available and fixed our problem with…read moreexpertise. Very happy with the service and would recommend!

Lassaad is honest and straightforward. He services our HVAC and took care of everything smoothly…read moreand efficiently. He also applies the trip charge to the total cost of service and parts that exceed the trip charge.

Zivko is my go to with all things plumbing. Responds fast, explains the process, and only repairs…read morewhat is neccesary. Have worked with him both in my own home and a rental and only use someone else if he is not available. Pricing is appropiate as well.

Our clogged pipe caused a small flooding on Saturday night and the service arrived as early as…read more7:30am on Sunday, and everything was fixed really fast. Super happy about how the problem got resolved.

Fast, efficient and friendly. Easily identified that it was an HVAC capacitor issue, had the parts…read morewith them and fixed it quickly.

I think this is number one company in north Virginia I…read morechanged my house AC Two units they did amazing job Wonderful people high quality service very knowledgeable and very respectful to the customer to keep them satisfied Iam glad to did business with them. Thanks

I had the pleasure of working with this company; and let me tell you...I highly recommend. The…read moreprocess was quick, convenient, and transparent. There is such a value in working with an honest responsive company-- it's a breath of fresh air! They explained the process thoroughly and walked me through every step. I will definitely be sending referrals to Durance and using them moving forward. STELLAR WORK!

I needed my backfkow preventors replaced. To my surprise this is an every five year thing. They…read morecame out to my home and very happy with the work. Most important thing was they were punctual, very neat and didn't create a mess, lastly they were very profesional and informative. Highly recommend!

C.D. Shanahan's is a fantastic family owned business. We have used them to replace our water heater…read moreand a new AC/Furnace unit. Our AC started having issues cooling Thursday night. Called Friday morning and the receptionist was amazing and got someone to our house that morning. Full diagnostic told us the compressor went bad. Our unit was 13 years old, so it was about time for a new system. We decided to replace whole system as replacing a compressor is quite expensive basically half the cost of a new one. Mike came that night to price out a new system. I got two quotes from other companies. But decided on Shanahan because of their reputation, service as well as pricing. Talked with Mike and Conner (the owner) about our options and they came on a Saturday to install even though they didn't have an opening until Thursday. The owner himself came with a couple guys and replaced our system. They were very polite, did excellent work and we were back up and running. Plus they had very affordable pricing. These guys care! Use 'em. We loved our experience from start to finish!

C.D. Shanahan's technician visited my place and did diagnostic, but I had move questions about…read morecompressor and refrigerant pressure and sent an email to C.D. Shanahan's email after receiving quote. But then I did not have any responses for my questions for a week. Maybe, they are busy and did not read my email yet. Brandon's diagnostic was great, but I am not getting responses for my emails before making my decision.

He's not kidding about calling anytime you're in a jam! He provided excellent and immediate…read moreservice; I will call again for any future plumbing needs.

I called Champion Plumbing & Drains on a Sunday for an emergency visit for an actively leaking…read morewater heater at a tenant occupied rental property. At the initial visit, the technician/owner diagnosed the tank as rusted and leaking from the bottom and said it needed to be replaced. Champion quoted me $3,250 for the replacement and scheduled it for Tuesday. At the emergency visit, the gas to the heater was shut off, but the water supply to the leaking tank was not isolated. The heater kept dripping and wetting the carpet outside the closet. I called the owner, Gus, because I was trying to understand why the water had not also been shut off and how my tenants were supposed to safely use the plumbing while waiting for the replacement. My tone during that call was information collecting, not accusatory. I was trying to understand what had been done, why the tank was still leaking, and how to minimize additional damage. Gus became defensive and told me, "I never told you I turned the water off." I was not blaming him. I was asking a pretty basic question about an active leak. It was Labor Day weekend and during that call it sounded like he was at some type of social event and did not really want to be bothered. I understand it was a holiday weekend, but I had paid $200 for an emergency visit and was dealing with an active leak at a rental property less than 24 hr after the visit. At the end of the call he abruptly hung up, and right before it disconnected I heard him say, "fucking people." The replacement was still scheduled for Tuesday. He knew I had three tenants in the property and that they effectively could not use the water at all because running water was making the leak worse. Tuesday came and the scheduled arrival time passed with no one showing up and no communication. I reached out asking for an ETA. Only then was I told they were fully booked and had to "pass on the opportunity." No rescheduled time was offered. When I later followed up with Gus through Yelp asking why they no showed and why he could not even give me another appointment time, his response was, "that's on you my man I don't deal with rude people." I completely disagree with that characterization. My tone had been focused on gathering information about the leak and how to manage it safely, not accusing him or his company of anything. If he decided after our phone call that he did not want the job, that is fine, but the professional thing to do would have been to tell me before the scheduled appointment. Instead, they just did not show up and I had to reach out after the appointment time had already passed. To their credit, they did refund the $200 emergency service fee. I had to find another company to do the replacement. Unfortunately they could not do it until Friday, so my three tenants were left without usable water for several more days. That company also only charged about $2,600 for the replacement compared with Champion's $3,250 quote. After all of this I went back and read the negative reviews more closely and wish I had done that first. There are multiple reviews describing similar experiences with the owner becoming defensive or offended when customers ask questions or raise concerns. After my own experience, those reviews made a lot more sense. They did correctly diagnose the failed water heater and they refunded the emergency fee, but the way everything was handled after that was unacceptable. Scheduling an urgent replacement, not showing up, not giving any advance notice, knowing three tenants were without water, then telling me "that's on you my man I don't deal with rude people" because I asked questions about an active leak is not how I would expect a professional company to operate. I would not use them again.

Man has me totally mixed up with somebody else. See my initial review including estimate I was…read moregiven. They never did any work for me because of outrageous quote. Not sure why he gives a response 2 years later that has nothing to do with installing a single faucet that was furnished by me.

I read the reviews and saw the pics and was feeling good vibes regarding this company. Let me start…read moreby saying that I was so excited when Earl informed me that I could receive same day service. I sent pictures, discussed the process, pricing, and even what to expect and how others prepare once the water was turned off. The men arrived on time, they were greeted and then proceeded to tackle the four hour project. After removing my system, I was presented with price gouging ...$350!! I was informed that the pipes would have to be replaced because my system was corroded! During this conversation, I noticed that the *meter was still in place!! Earl informed me that the *meter would be removed and reinstalled in order to get to the water heater out of the space; I was remembering that it wasn't removed with the prior installation. After sending multiple pictures, giving the year that my home was built, and believing I was dealing with exceptional professionals, I was not expecting any surprises. After being presented with an unexpected fee, I called Earl and he didn't take responsibility for not informing me that there could be a chance that the condition of my pipes could be an issue ... at this point I'm remembering to breath and just asking Jesus to take the wheel!! "Supply and install new manufacture required expansion tank and relief valve vent tube" was included in the initial proposal. Looking at the before and after pics, the condition of my pipes was not an oversight! Please be careful and request an itemized statement with the proposal b/c Earl informed me that b.c the *meter was not removed, I received a credit and only owed an additional $100 ...what a shame. Thank you to the men who did the work and left my home spotless!! Blessings.

Business owner was honest about the job and pricing. He also kept me updated on arrival timing…read more Would recommend.

My kids bathroom had a leak that came down into my kitchen. I called on a Saturday morning and…read morereceived same-day weekend service at no extra charge, which was a huge blessing. The service was phenomenal, and our plumber was super knowledgeable. Fixed the issue in one visit! Additionally, the owner wasn't just about making money but building a great reputation of service, which is rare and goes a long way. Price Wise- The prices are not unreasonable, which is why I will be a repeat customer. We're super grateful for the work done & wont hesitate to call them again!

Fast service. Very knowledgeable. Did work on a Sunday morning which wasn't expected but was great…read morebecause our A/C compressor quit working in the middle of summer.

Bob did an amazing job troubleshooting my HVAC at a reasonable price with great customer service!…read more HVAC was acting up. Ultimately, it needed a full replacement. It was not under warranty. Quotes were obtained via Yelp from several local HVAC vendors. Original in-person diagnostics was obtained from a large HVAC company, also. They were priced too high and lots of upselling. Bob had a great price and diagnostic service was prompt, which was far superior than the rest. He was swift in ordering the new HVAC unit. He even assisted with the home owners insurance process, as he's a subject matter expert. He personally installed the HVAC with one of his other assistants. It's running smoothly, as we checked heat and cooling. He gave pointers, as well. I highly recommend Bob. Support this small business. Best prices and superb service in the Arlington area. No price gouging here. Just honesty and reliability, at an awesome price.

Drain clean-out for a clogged kitchen sink. I'm very happy with the results…read more Scheduled via Yelp messages, got a free consultation visit within a few hours, expected pricing was communicated upfront and on the phone, and honored. Price for a drain clean-out was 1/3 of what I was quoted by a national company. Other companies wouldn't give me a price estimate for a very simple job or had visit fees.

I was quoted an astronomical price by another plumber to install a P-trap to address a foul sewer…read moreodor from my laundry room drain. I found Matt on Yelp for a second opinion and sent him photos of the setup. He was able to assess the issue without an unnecessary site visit and suggested a much simpler, more practical solution. How refreshing! His approach cut the cost by about two-thirds! I really appreciated his honesty, transparency, and professionalism--and ended up having him take care of a few other repairs as well. Highly recommend Philios and will definitely use him again for future plumbing work.