Derek took my call, offered a few DIY suggestion's before coming out…read more Definitely recommend.

Derek is efficient, on time, and delivered what was promised. We asked Derek to remove our broken…read moregarbage, and he removed it, re-piped our kitchen sink, and disposed of our old garbage, all for the price he quoted us at the beginning.

We recently had work done in our home for some odd jobs with plumbing. We found out they have since…read morepartnered with a new company that does furnaces and fireplaces too, which is great as they mentioned they stopped those services briefly last year. Marlin and Chad were wonderful, very nice men, and extremely professional. Showed up the day of for a leak and replaced my faucets next day. Thank you North Shore Plumbing/Kirkstone Heating, we're happy to have all-in-one services for our home!

They did an excellent job installing our water heater. The team was fast, professional, and left…read moreeverything clean and tidy. We're very happy with the service and would highly recommend them!

The team at Veteran was terrific throughout the job…read more First of all, Jon was the only contractor out of the three I consulted who noticed we had a skirt roof, which limited installation options. I am almostt certain that there would be delays if this job was handled by someone else. Jon's price is very competitive, and he provided multiple quotes for different setups, which was extremely helpful. He was very responsive and patient, replying to emails quickly, even on weekends. This high level of communication also made the strata approval process very efficient. The installation took two days and went smoothly. The crew was friendly, respectful, and professional. I had to patch the drywall afterwards, and upon learning that, one of the team members gave me a free panel he said was leftover from his own renovation. I highly recommend Veteran for their exceptional work.

I received a great service from them, highly recommended! Jonathan was able to instantly solve the…read moreissue I was having with my heating system.

This is the worst company anyone can do business with. There are 11 bad reviews for them for the…read morepast 9 months!!! PLEASE read the reviews before using them. And if you have had a bad experience, file a complaint with Better Business Bureau so they will get bad ratings there as well. I had asked them for a quote to replace a hot water Tank and I was given a quote of $2,200. They installed the hot water tank and they charged me $3,900. I sent in a complaint to Better Business Bureau (BBB) to help resolve the issue. I wanted Spearhead to send BBB some documentation of the quote, or a tape recording of the original conversation on the quote (on one of the bad reviews from Connor 5 months ago, the Owner replied that they recorded all calls and that he/she had rechecked the recording of Connor's call- Was that a lie about the recording?). BUT they did NOT respond to BBB at all, after repeated attempts to reach them, ignored BBB completely. How ARROGANT!! They don't care about the customer, they charge whatever they want, they don't respect their own quotes, and they don't respect the Better Business Bureau. BEWARE of Quotes from them.

We called Spearhead Plumbing to make an appointment to come take a look at our heat unit which was…read moreleaking. The asked for our credit card - said this was to do a booking. The day after I see that they have made a charge on our credit card for $1000 - I have not received any appointment confirmation from them nor received any information that they would charge me without doing the job. I called them - pretty upset - they unlocked the charge - their excuse was that too many customers were not paying them which was why they had to charge in advance!!!! I am still chocked about this and I will investigate further into whether this is legal!

Fantastic service! The team was professional, efficient, and friendly from start to finish. Harmeek…read more& Sam did our installation and they were awesome! They did a good job explaining what an expansion tank can do for my house which I really appreciated. My new water heater works perfectly, and the whole process was stress-free. Highly recommend!

Great company to work with. They installed my water heater about 4 years ago. Just recently we were…read morehaving some issues with the T&P releasing water. They were knowledgable and informative on the phone. Their team was there in a timely manner to install an expansion tank and everything has been working beautifully ever since. Thank you!

Find and repair leak in garage We called a specific…read moreplumbing company and the truck that responded was Roto Rooter The technician was efficient and found the source of the leak and repaired a pinpoint leak in an old pipe in the wall next to the water heater. We we very pleased with the service until we received the bill which was outrageously excessive for the time spent.

If there was a 6th Star rating, they have earned higher!…read more If you are looking for plumbing services...look no further. Team is outstanding and give old fashion reliable service. Thank you Brenda and Paul for getting my water tank replaced quickly and very professionally. It was greatly appreciated and it is nice to know a good plumbing company these days! Awesome!

Replaced furnace immediately with hybrid gas/ Heat Pump units…read more Job done fast and very well. Cleanup was great. Applied for rebate for us too. Been a cosy winter. Shadad gave great advice, was honest and helpful, followed up with water heater upgrade to tankless. Very pleased with everything.

Good service; the technicians were polite, efficient, and professional. I would call them again if…read moreneeded.

I recently had my water heating tank fail. I called around to get estimates and availability in my…read morearea and found that most of the plumbers that responded wanted to rip out the current system I have and replace it with a new system that would cost us thousands of dollars, not to mention the mess of opening, closing, and patching walls. After all, we purchased this newly built house 4 years ago. Ben at Whitelaw was the only plumber that was actually helpful. We corresponded by text and he wondered why I didn't just replace the failing tank because it was under warranty. The builder of our new gated community was not good about supplying us with the needed documentation, so I thought that I'd investigate with the manufacturer to see how I could get this tank replaced under warranty. And yes indeed it was under warranty!! It took a little time but I was finally able to provide the proper documentation. Unfortunately, they would only cover the warranty if the company was not listed with them. I say this because I really wanted Ben to do the work but his company was not listed with them. He was the only competent and truthful plumber I spoke with. All the others wanted to charge me thousands of dollar when the real solution only ended costing me the labor for changing out the tank. I wasn't able to use him for this job, but will put him at the top of my list for the next plumbing job I need done. I can attest to the fact that he offers 5-star service and is honest, as you can see by his other 5-star reviews. Thanks Ben!

Ben and his crew, Daniel and Leo, are punctual, professional, considerate, courteous, tidy and…read morethorough in their work. We had plumbing put in to add a stack w/d and I'm very pleased with the job done.