1. Plum Creek Trail

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Castle Rock, CO

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Plum Creek Trail

4.7 (3 reviews)

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Pedego Electric Bikes Castle Rock

Pedego Electric Bikes Castle Rock

3.8(10 reviews)
2.1 mi

We purchased a bike here thinking we were getting a new bike at a fair price. Unfortunately, it…read morebecame a constant source of problems and seemed to be back in the shop every other week. Repairs could take weeks, and although they did continue to work on the bike, my son was still paying charges when he picked it up. Also, the unprofessionalism from the owner Rick was just outrageous. My biggest concern was learning how parts, particularly motors, were being handled. We were told that motors were being swapped between bikes. At one point, we were told they were waiting for a motor but, if it didn't arrive in time, they would take a motor from another new bike that was coming in and put it on ours. That really bothered me. If parts are routinely being removed from one bike and installed on another, I question what exactly "new" means when purchasing one of these bikes. We bought what we believed was a new bike, yet our experience involved motors being moved between different bikes, and after dealing with repeated motor problems, that certainly didn't give me confidence in what we had purchased or how the warranty repairs were being handled. The customer service experience didn't help. Before an out-of-state trip, I specifically discussed our travel dates with the owner, and my son was provided a rental with the understanding that we would have it during that time. While we were away, the owner suddenly called on a Friday afternoon demanding it back that same day and became angry when I explained that wasn't possible. He even mentioned speaking with his lawyer, despite our having discussed the trip beforehand. You can't agree to provide someone a rental for a period of time and then expect them to immediately change their plans because you suddenly want it back. In the end, we got tired of the repeated problems, long repair times, charges, and poor communication and sold the bike just to be done with it. They did honor repairs and continued working on the bike, which I will give them credit for, but having a supposedly new bike constantly needing repairs--combined with learning that motors and parts were being swapped between bikes--left us very uncomfortable with the entire experience. Based on what we experienced, I would not purchase another bike here.

I had a great experience with Pedego in Castle Rock. Chris was extremely knowledgeable, polite,…read moreand helpful throughou the entire experience. Very reasonable expense wise and professional throughout. I would definitely use them again. Thanks Pedego and Chris.

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Pedego Electric Bikes Castle Rock
Pedego Electric Bikes Castle Rock

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Plum Creek Trail - hiking - Updated October 2026

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