Ivan and Mercy were so helpful! I had never visited one of their locations and they were quick and helpful. Thank you SO much, Ivan and Mercy! read more

Julissa & Adamari at the new location on Almeda Genoa and Rowlett were the most awesome and amazing cashiers I've ever dealt with, they had me in smiles from the moment I walked in to the time l left, l definitely hope to get them again the time i go in read more

Great team!!! Amazing customer service. Very knowledgeable and respectful. Love this place. Helped me when I was in the process of renting my studio. read more

Jesica is the best, very helpful and very professional, she'll will not waste your time and will get your business done. great addition to your team PLS read more

Cashiers are rude and unprofessional. Johnathon is great , watched him work with four people at one time while his coworkers left him by himself to work. He made my trip easy. I waited for approximately 20 min with only two people in front of me . Johnathon is professional and courteous, I can't say the same for your other employees . Will not be back read more

Very, very bad service on Austin hwy on 6 19 2024 the head cashier wanted me to do her job for me to use my phone calculator to figure an amount when in reality that's her job to do. Very disappointed client. Will not go to any pls ever. read more

They are terrible and made me feel like crap. I've had an account with them for years, and have cashes ALL my income tax with them for the last 6 years.i go into location to get a money order for my mortgage in the amount of 3015 as I'm getting my labour induced Monday and thought it would be wise to pay two months in advance. They give me the worst experience EVER. First they cant find my account and wont give me the money order unless id on hand..nevermind the fact that I have my id on file along with a picture they had me take a few years back.i called the 1800 number so I know they were in fact picking.they lady said long As I had a profile i should be fine. Long story short take yr business to ace down the way .I was in and out within 3 minutes. They were super friendly and just pleasant read more

PLS Check Cashers - Thanks to ace mortgage paid up..money orders were - Insurance Near Me - Houston, Texas

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Advertise free money orders, handed them debit card not informed of a cash advance fee, handed back receipt of almost $40 for money order of $859. Deceptive practices and a ripoff. Go elsewhere read more

Love getting money orders from here! but......hooooooooooooooooooooooooooooorrrible location. it is so very easy to get in an accident here. super tight entrance...NO WHERE to park...inside........THE LIVES ARE SOOOO VERY LONG you just want to LEAVE...but you recondider because of all the WORK it took you to even PARK and go inside! you surviced. read more

Hello everyone I put money on one of there expectations card.I walk out and didn't activate my card till next morning guess my money was gone.someone activated my card with me doing it.my money was gone the midnight they took almost $450. Plus still charging in my card and no one new nothing. Don't deserves any stars read more

This be the last place I would go for anything, had to pay my rent. Go in and they told me is only cash only and gonna charge me $24 something fee! Like wow, I don't even carry cash for a lot of money just to pay rent and they don't accept debit card what so ever! And I ask for money order, told me the same thing only cash and to go to their ATM. I end up going to Walmart instead and the feed was only $3, Walmart is everything when you need something. I don't know how this place even exist! Dont come here if you don't have cash!!!! Worst place!!! read more

ms Dee was amazing very helpful very patient one of my favorite locations ! would recommend for any check cashing or money inquires

Terrible Customer Service. Very slow!!!!! Nothing but headache going there. God!!!!!!! This place need some new management. And new staff. I'm so done with this place. They keep asking for the same information that it's already in the system. read more

I went in to cash my paycheck this week and I worked with Brenda, she was very nice and efficient. I was very happy with how quickly she processed my transaction. read more

Worse place ever. 24 dollars to cash a check!!! And also, they declined a personal check, they didn't even bother to look up the company who wrote it correctly. These people are not in business. read more

Was standing in line for over 39 mins they had 4 workers and only one window open place was diety and worker was disrespectful to customers

Took one star off cuz lines are atrocious and they are always understaffed. I cannot in good conscience give them less than for the services they offer. Where else can you go at 3:36 a.m and get a free money order and cash your paycheck for only 1%? And western union bail money to your cousin in Miami who went booby-grabbing at some bar? You do all that at PLS. Open 24 hours? That's my kinda bidnezz! read more

They talk as if they own the place and the customers are there to ask for help. Each person has their own different rules which they tell you and they have zero customer service read more

Told me I'd have to come back tomorrow after I waited in an empty line for 25 minutes while the employees talked an laughed with each other. But proceeded to pay everyone in line that came behind me. Absolute trash. Worst customer service ever didn't even apologize just said "we can't cash it come back tomorrow". read more

Love coming here to cash checks or get money orders. Staff was very welcoming once entering. Kiana was super helpful and friendly. Location is very clean. They also offer debit cards for direct deposit! read more

Don't know anything about anything just worries about starting an account with their location. Needed assistance with western union, no knowledge other than send or receive any issues they cannot even attempt to assist. read more

Jessica has the worst attitude! There is no type of customer service here. You can tell she hates her job.

Wow! Wow! A whole new place and great service! The change of staff was a great move by the owners!

the worst place in Houston they look like they don't want to help anybody or they don't even want to be their very disrespectful I gave them every information needed and they gave me no reason on why they couldn't help me except they just didn't want to the district manager is very concerning on how he got that position he's the same thing as the employees I asked to get a hire up and got another employee that's ridiculous just look at the other rate on the app you guys would get the point just go to speedy cash they are wayyyy better read more

Racially profiled and extremely slow service. It's pretty clear where the tellers get their persona from. The supervisor made a great example of everyone. Thanks for the service. read more

The manager Denorah is worthless and rude i was talking to the teller and she jumped in and started raising her voice as if she wants to fight she have no class and unproffesional and have no idea how someone like that can be a manager for a place read more

We were more than 9 people in line, and employees were flirting with one another without any consideration or respecting people's time. Simply they're punch of kids. read more