I would like to personally thank Ashley, one of the shift supervisors. She absolutely went above and beyond to handle my difficult check cashing situation. Hats off to her and I hope that she gets a nice big bonus this year for her excellence in customer service. Thanks again Ashley. And not to mention their debit card services are great for those of us who want/need an alternative to big chain banking read more

I've been using PLS this exact location from time to time to cash checks. Today I went in to cash a personal check. Some guy named Geyer was helping me. I provide him the number to verify the check and no answer. So I leave and come back to let my dad know they're calling him to verify the check because he was sleeping. This time I'm being helped by the supervisor or manager forgot his name some guy with a lot of grey hair. He's doing all the typing and then he tells me he can't cash it because the address on the check and my address are the same. Now I wouldn't be upset or frustrated if I was told this the FIRST TIME I went there !!!! This really is terrible customer service and your agents need better training !!!! read more

On April 13th 2024, I received a check that came out of nowhere. So I decided to go to a local cash checking place to see if the check is legit. Once I arrived at the window I told them what happened and they told me straightforward that it wasn't good. They told me where's the paperwork or what's it's for. I told them I don't know I had enough scams and I hear laughter around me. 2 years of them giving services to me, I would like to say that on that day these actions happen stupidity, unsupportive, bad-encouragement, attitude, and embarrassment. People like them should learn respect and keep their mouths shut read more

Bad customer Services. Especially the store Manager Named Joyce. She was so rude and embarrassed me in front of other people She was also talking to other employee while helping me read more

This is the worst place to ever come do anything though thy have great services the line is huge!!! And they only have like 1 person working? It's Tuesday afternoon like really ? I don't understand it there are tons of people out there looking for a job and they are out here loosing customers over not hiring anyone. Other than that the people that work here are nice polite and very efficient, read more

It sucks that they are charging me already to cash my check and still charge again to get $100 in ones. They don't even have change that I asked for. Now I gotta go break these hundreds that they gave me! Another PLS never charges me for asking for change. This is wack read more

Great customer service from Ashley and Nayeli,they were very helpfull and had great positive attitude .

Ashley helped me get a money order on the last minute on Sunday. I had went to multiple places on a Sunday to get one but they all closed or system isn't working. Not at the PLS it's open 24 hours even on holiday and They will help you get whatever you need. Thank you Ashley!! read more

Paula was the best at customer service !!! Got me in & out. I really appreciate her taking her time with me and not rushing the service and explaining everything to me. I would definitely recommend this place to anyone. read more

Quick and professional service here, even though the line looked long the wait was at least 10-15 minutes. Thanks to Nicole I was in and out the store! read more

Walked in around 5:25 am on 9/24/18 for notary services and the female (kathy I believe her name is) clerk didn't even know what I asking for. I had to point it out on the list of services for her to see that they offer it. She then replied "have you gotten it here before because I don't know what that is". Please educate your customer service staff members on all of the services your company offers and hours of operation. This is just horrible! read more

There is no parking and a very long wait . It depends how badly you need these services, if your willing to wait .

came this morning had a good experience nicole was friendly and fast. would be coming back.

Pls rocks. Always walk out with a fist full of cash. Plus they have 24hr locations so ... if for whatever reason you need to cash a check at someplace other then a big bank, then you should be going to PLS. And for all the people wondering why anyone would choose to pay for cashing a check ... you all pay for a big box bank to handle your money anyway. No difference here. And PLS fees are low. Probably cheaper then a big bank would be. read more

The associate on the phone, Maricela, was very helpful answered all my questions and was very clear about what I needed to do for my registrations for my vehicles. I appreciate the good quality service I recognize good customer service when I see it read more

I got great service,they went all out to make sure I left satisfied. Will do business here always

Quick and fast open late as well they are very nice never had a problem never rude they try to help before turning you away

Place is the best!! Just don't count the money we're getting back, so LOUD!! Thank You...

Bad customer service and big actitud. Una de las tienes las uñas bien largar que nisiquiera pueden escribir en la computadora, cuando le hablas español te mira mal, cuentan su cosa personales adelante del cliente, y encima dicien que me están haciendo un favor y cuando le dices algo dice porque uno no le dice y ella es la que tiene que preguntar porque es su trabajo. read more

They have excellent customer service. In my experience they went above and beyond to help me on cashing my check after the company i work for was close and they were not able to verify the check. They verified the check a different way and cashed it even though I had an expired ID. Thank you. read more

PLS Check Cashers - Area is really nice... They have excellent customer service... - Check Cashing/Pay-day Loans Near Me - Hawthorne, California

Very unprofessional female working who attended us she legit was trying to charger us 43$ for taking out money then had the fucking nerves to ask me if I had a ID from mexico like first off what if im not even from Mexico??? Only reason I didn't say a word was because I had my child with me at the point I thought to myself that she was being racist but if I was to tell her if she's from afirca I know for a fact it would of been a different case she didn't even look like she knew what she was doing read more

Terrible customer service and slowest line I've ever been in! I would never come here again! Save yourself the time and effort go somewhere else read more

Shaquita is a very nice person. She has a very good speed for her to be a new team member. I thought she was a manager. She greeted me and took good care of me. Great Job I will be back. read more

There always fast and friendly! Their very efficient , they could probably try a bit harder to be friendly but hey its just a check cashing place! Overall i like this location! And the service read more

Yesterday I went to the PLS Check Cashing in the city of Lawndale..on the corner of Prairie and Marine. Keep in mind that I am a regular customer who has been a customer before the name on the building was changed to PLS. I cash my payroll check at this location weekly so I was fond and familiar with everyone there. I called ahead to find out what they would charge to cash my Federal Tax Return. I was told 3percent and went into the store. I was assisted by the site manager Sai ,someone who has assisted me on many occasions and always engaged me in small talk. I explained why I was there and the phone call quoting 3percent. Sai was rude like I had never experienced. She as much as called me a liar. I reminded her that I was a regular and I recognized the voice who quoted me the 3percent as I am familiar with eveyone there . Im there ALL the time. After supposedly making a phone call she decided that she would "do me a favor", and honor the percentage that I was quoted. Gee thanks! With the worse attitude ever she cashed the check and tried to cheat me out of $40.00 I corrected her calculation which really made her mad because she was busted. She looked at the coworker next to her as if to say damn she caught me. I left pissed vowing never to return but that would be to easy.....My advice BE AWARE...DO THE MATH...COUNT YOUR CHANGE....DON'T TRUST THEM TO DO WHAT'S RIGHT... read more