Sooo glad they are 24 hours!!!! So far I've never had any issues.Customer service has been good.I…read moreusually come in late at night so maybe that helps.

Nakisha and Dana were great! Instead sour faced like some places; they even had riddle for me.read more

Had to handle a returned check situation. Karina Reyes handled it with courtesy and utmost…read moreprofessionalism. What an asset she is to PLS!

From the owner: Chicago-based PLS Financial Services, Inc., manages more than 350 financial service centers in…read moreAlabama, Arizona, California, Illinois, Indiana, Mississippi, New York, Texas and Wisconsin, with more than 3,000 employees.

Well let me start off, about give or take two years ago a visited this location to load my Pre paid…read morecard, if you didn't know PLS offers a good prepaid card that I use for my online shopping (I was told by the rep that it would be more secure incase I was not sure about the site). any who the young lady that took care of me was really rude and had some type of attitude because I asked her if she could update my card information because I had just moved. she also kept talking to an older lady to my guess personal things non work related. I did not say a word I just decided that next time I would go to the Western location that is not that far from this said location. now to present day, I decided to give this location another try. two years does change the staffing a lot. I did not recognize a single person it like if there staff was replaced by nicer kinder people. well I went in to cash my check the young lady that took care of me was really nice, she kindly asked if I had cashed with them before which I had not due to my decision to stop doing business with them years prior. but she had told me that I was still on file and was able to update my information that way if I came back it would be an in and out process. she also reminded me of the different services they offered, and asked me if I was going to require any other transaction for the day. I do not remember her name but this young lady changed my perspective on the location, and I will be returning to continue my transactions. I just had to give a compliment to the young lady in front of her manager and let the manager know that she had an amazing staff.

Ive encountered great customer service with great attitudes BUT there's a manager there who's name…read moreis Lupe with the worst attitude I've ever seen. Not only once but twice she's made my visits there very unpleasant

Great service given here!! Installment loans and payday loans here!! They have late hours and short…read morewait time

Started coming to this location a few weeks ago and I loved the service! I called and asked about…read morethe products they offered and the lady over the phone was super friendly & helpful. So I decided to stop by, finally met the sweet lady and her name is Maria the store manager. The process took no longer than 20 minutes. I highly recommend Check 'n Go! This is the place to go when in need!!!

Came to exchange American dollars to pesos!! thank you Blanca and Andrea for helping out and…read moremaking it even!!! with a crying stressful toddler they made it an amazing day! always happy to come back here with phenominal customer service

awesome store great customer service and great over all !! everyone is so welcoming and friendly…read morevery helpful

Friendly and professional people to do business with. Made my loan experience/process simple and…read morefast. The low interest rate on the loans here beats the competitors at the payday loans, by a long shot.

District Manager Dominique is professional, efficient and very kind to provide me with a loan. She…read moreis very detailed with following company policy and even went out of her way to make calls for me.. .in order to qualify me for a loan.. . by reviewing all my documents and to verify information provided to her. Also, she has done a great job with training new hire Sam. He' s very professional, helpful and pleasant. Keep up the good work Illinois Lending Corporation Team on Washington Blvd, Chicago, IL. Thank you!

Hi they have a rude customer service skills and there's a lady who's name is Anna she answers the…read morephone with a nasty attitude and they talk to u like your a child and they argue with you. Then they want you to do all theses extra things for nothin. I don't not I mean I don't not recommend find someone else

The customer service in this place is horrible! The lady that sits at the desk to the left in the…read moreback is beyond rude. She never greets the customers, sits at her desk eating while she should be helping and too lazy to come to the counter to help you.