Purchased a mop head and handle. They where not compatible with each other / the assistant said…read morethey where. Took them back to the shop 6 minuets after purchase to explain. The shop assistant was incredibly rude and refused to refund or replace the unused items, that he recommended. After requesting to see the manager, he advised me he was ! Eventually he changed the items. Extremely rude, bad service.

Exceptionally rude member of staff, I believe his name is Jake, I can not quite believe how he…read morespeaks to customers, a very unhelpful guy who should be nowhere near customer services.

An excellent traditional ironmongers run very a very helpful chap, an aladins cave of useful items…read morefor the home at garden all at sensible prices

This place is a gem - helpful staff ( even 2 women, for the female customers amongst us who…read moresometimes like to have the option to ask another woman about DIY stuff!) and pretty much everything you'll ever need. You pay a hefty premium for the convenience and location though, so be aware that it might well be much cheaper elsewhere. Sometimes though, when you need that vital bit of kit but can't travel to the north circular to get it, I'm happy to pay the extra.

This place is a treasure if you aren't an experienced DIY expert..staff are exceptionally helpful…read moreand happy to talk you through doing a job you haven't done before. They have a very wide stock and are also good at suggesting alternative ways of solving a problem that you may not have thought of.

This is the best service I have had - I needed sand and cement same day as we had under ordered for…read morea patio project. They went out of their way to assist and it was with me within 30 minutes! Thrilled to have such a good company locally - I highly recommend!!!

Very pleasant and helpful. Reasonable prices. Endless selection. They had all the things I was…read morelooking for

Very rude people in this shop. Loads of stuff in the shop with narrow shelves. Inconsistent pricesread more

Very untrustworthy... Staff are quite happy to call customers liars directly to their…read moreface...SHOCKING behaviour... DO NOT USE THIS STORE!!!... Highly unreasonable attitude!!! Even when presented with the facts! Jan/Feb 2025

I love this store, it is just as a hardware store should be. It is small and absolutely crammed…read morefull of everything you might need. They have never let me down yet. It is a family run business and they really know what they are talking about (even if you don't!). The service is a class above what you will get in a big DIY store. They will find a solution to your problems and they will sell you the best item for your needs, not the dearest. Highly recommended.

This is a brilliant little Diy shop tucked away in that really weird part of Waterloo they've got…read morepretty much everything you might need for any general purpose DIY and staff are really friendly and helpful I don't think you could want much more from a shop and prices are really reasonable for the area as well.

I was actually looking for a different store and was so happy that this place was on my way! Yes,…read morelike the previous review, it has everything in a tiny space, and since some places are closed, I was thrilled to visit. I saved the tube fare even if prices might be cheaper elsewhere. And people inside were careful to back away from others when we were negotiating aisles.

If you are a passionate hobby interior designer - go to the Fulham DIY shop.Going there most of…read morethere customers are electricians, builders etc. who go there as a regular to order wholesale. Before the smoking ban they even were allowed to enter in with their light cigarettes - that is how easy going this place is. From the bottom to the top there are shelving with anything from nails, toolboxes, tubes, window handles etc. I once made my way there as my window screw broke. They had several versions of my broken example and I could close my window in a couple of hours again. That was a relieve. They also have more stock in the backrooms, therefore whatever you need, ask - they might have it. What I appreciate, even though there is a counter where you get served, you are allowed to have a look around. The service is very polite even when you only buy 4 screws.