I ordered a very specific item online that only this store seemed to stock, but I accidentally…read moreselected "store pickup" instead of delivery. I'm several states away so there was no way I was going to be able to get it in person. I called the store and the lady was super nice and said she would ship it to me anyway. Props to them for helping make the order right and for sticking hard to find kitchen items!

Friendly customer service. Trinkets for everyone. Baking made easy tool selection. Affordable gifts…read morefor the whole family.

Illusions has all those gifts the teenager and young adult are looking for. From body jewelry to…read moreincense. Rock band poster, t-shirts, specialty lighting and tattoo supplies. Illusions is your Upper Cumberland Unique gift store to buy for that special gift for that special someone. They special order at no extra cost.

A long distance order that was so well taken care of with beautiful flowers including a particular…read morefavorite flower in the bouquet! Thank you so very much!

I ordered a flower arrangement for my aunt's funeral that was from multiple out of town family…read moremembers. We wanted something around the $200 range. What we received was less than satisfactory. It included six yellow roses, 1 hydrangea flower, and a few sprigs of Asiatic Lilly but the majority of the arrangement consisted of daisies and carnations. When I called regarding the quality/quantity, I was told that the value of the flowers totaled $175 and due to the timing (Valentine's Day) flowers were just more expensive. I'm sorry that their suppliers charge them so much money for very common flowers and then they have to pass that onto their unsuspecting customers. I would have been better off using a vase I had at home and stopping at the grocery store to purchase my flowers. Please beware when ordering from them because you will not be getting what you anticipate.

I was helped right away and was told of a great option for a TV that was great but wouldn't break…read morethe bank. It was a TCL 55 inch 4K. I have had one in the past and they are very reliable. This was a upgrade model that always for dark scenes to be seen better. I thought that was great! I bought a TV from the Cookeville Electronic Express on September 21, 2019.  I had to wait until September 26, 2019 to pick up while it was ordered.  I arrived after 6:00 pm CST to the store on the 26th. It was dragged from the back by one of the representative at this location, the box looked like it had a beating done to it.  They helped me put in my car and I took it home but did not open until the next afternoon since it was late in the day.  I opened the box and before placing on the wall I did an inventory.  It was missing instructions, cables and the remote.  I immediately went to the Electronic Express to tell them of the missing items.  I asked if they were trying to pawn off a USED TV since the box looked like it was opened and of course all the essential components were not in the box.  I was informed that it was NEW from the distributor.  Highly unlikely!!!  They apologized but informed me that I would have to wait until the following Thursday to get a replacement but I could upgrade to a different TV that was comparable to what I was get but would cost me another $300.00 (really) !!!!  So is this a ploy to make more money on your mistakes or is the mistake done on purpose to make more on customers that shouldn't have to wait for a replacement.  So no TV until this Thursday night, almost 2 weeks.   I thought Walmart was the worst but Electronic express has hit toward that top.

Electronic Express in Cookeville is a complete dumpster fire and a stain on Tennessee businesses…read more We dropped $12,000 on appliances, fooled by their fake reviews and the pathetic myth that a Tennessee-owned company gives a damn about customer service. Total scam! They butchered the installation, spitting on every promise they made and leaving us stranded. They shoved damaged appliances full of dents and scratches down our throats, banking on us being too stupid to notice their junk. An assistant manager spewed lies about fixing it, only for them to call the next day and demand more money for installation we already paid for upfront. To top it off, we spoke to a manager at the Nashville location who was outright rude, treating us like garbage for daring to complain. Their customer service is a disgusting sham--dishonest, useless, and infuriatingly arrogant. Avoid this pitiful excuse for a store unless you love being scammed and disrespected. By the way, Ethan was a pleasure to work with and tried to help - but the others in the store was a waste of time and effort. I noticed that the owner responds to these reviews but offers nothing to address issues in his response. Only saying things like "it's unfortunate" or "we hope to do better to regain your trust". My plan is if we don't resolve this issue in the next few days, I'm going to load $12k worth of high end appliance on my trailer, haul them to the Cookeville store and camp out in their parking lot with a huge banner saying how I was scammed and sell my appliance in the parking lot for penny's on the dollar. It has absolutely nothing to do with the cost it's all about principal.

Our Gang of four made a reservation for Falcon Rest in McMinnville / Warren County TN. About 90…read moremins from Nashville. We were able to fit in with other group booking for Murder at the Mansion. Fee includes lunch, tour of the mansion, and walk of the grounds. The performance is geared for groups, and we were welcome with advanced booking. If not part of a group booking, monitor the website for availability. Everyone in the audience is assigned a role. Fun. And nothing too difficult. Lots of laughter. George and Charlien McGlothin have been owners of this private residence since 1993. They are also the performers during lunch, and are your tour guides with encyclopedic historic knowledge. Warm, passionate hosts. And bravo story-telling. If booking a show with lunch, allow 3 - 3 1/2 hours. If just touring and not part of show, allow 1 hour. Open Wednesday - Sunday Tip I: Trust your GPS. Yes, it is out of the way Tip II: Come for the performance and the tour. Lunch is okay. Tip III: If you are in the market for your garden, McMinnville is a nursery wonderland known as the "Nursery Capital of the World." You'll see mile after mile of thriving nurseries, both wholesale and retail.

My nephew and I recently toured Falcon Rest Mansion & Gardens. Our tour guide George was very…read moreknowledgeable and an awesome tour guide. We got to see the room where my sister and I were born when it was a hospital. The house has been beautifully restored. I would highly recommend anyone to take a tour of this historical Mansion.

Professional and FAST! Awesome for color fill and mods to firearms. Inside the M-1 Outdoors store.read more

From the owner: *Local *Professional *Personalized…read more Laser Engraving. Support local small business and have a face to face conversation with business that truly cares about the community and surrounding areas it's a part of.

The only good book store in Cookeville. Wide selection for the size of the town. Run deals often…read morefor bulk purchase.

They do not let you know how much your trades are worth. Also, you only get half towards the…read moreproceeds of your purchase.