I ordered a very specific item online that only this store seemed to stock, but I accidentally…read moreselected "store pickup" instead of delivery. I'm several states away so there was no way I was going to be able to get it in person. I called the store and the lady was super nice and said she would ship it to me anyway. Props to them for helping make the order right and for sticking hard to find kitchen items!

Friendly customer service. Trinkets for everyone. Baking made easy tool selection. Affordable gifts…read morefor the whole family.

Illusions has all those gifts the teenager and young adult are looking for. From body jewelry to…read moreincense. Rock band poster, t-shirts, specialty lighting and tattoo supplies. Illusions is your Upper Cumberland Unique gift store to buy for that special gift for that special someone. They special order at no extra cost.

Absolutely gorgeous bookshop in the heart of downtown Cookeville. The design was thoughtful and it…read moreflows so well. Super friendly staff, so many items to choose from. A wonderful selection of local authors.

I love exploring new cities, and while waiting on my brother to meet us for lunch, we did just…read morethat! Walking through Cookeville we found the cutest little bookstore just begging us to come inside. A chessboard near the entrance almost got our attention but the books won. This place is warm and inviting, colorful, with a great selection for a small town and tons of little signs talking about books, series, authors, and yes... dragons. Great prices and super friendly staff made us wish we were here to visit more often.

Electronic Express in Cookeville is a complete dumpster fire and a stain on Tennessee businesses…read more We dropped $12,000 on appliances, fooled by their fake reviews and the pathetic myth that a Tennessee-owned company gives a damn about customer service. Total scam! They butchered the installation, spitting on every promise they made and leaving us stranded. They shoved damaged appliances full of dents and scratches down our throats, banking on us being too stupid to notice their junk. An assistant manager spewed lies about fixing it, only for them to call the next day and demand more money for installation we already paid for upfront. To top it off, we spoke to a manager at the Nashville location who was outright rude, treating us like garbage for daring to complain. Their customer service is a disgusting sham--dishonest, useless, and infuriatingly arrogant. Avoid this pitiful excuse for a store unless you love being scammed and disrespected. By the way, Ethan was a pleasure to work with and tried to help - but the others in the store was a waste of time and effort. I noticed that the owner responds to these reviews but offers nothing to address issues in his response. Only saying things like "it's unfortunate" or "we hope to do better to regain your trust". My plan is if we don't resolve this issue in the next few days, I'm going to load $12k worth of high end appliance on my trailer, haul them to the Cookeville store and camp out in their parking lot with a huge banner saying how I was scammed and sell my appliance in the parking lot for penny's on the dollar. It has absolutely nothing to do with the cost it's all about principal.

Do not do business with them because it's like pulling teeth. They will tell you what you want to…read morehear. Poor business practices. Poor customer service resolution.

My nephew and I recently toured Falcon Rest Mansion & Gardens. Our tour guide George was very…read moreknowledgeable and an awesome tour guide. We got to see the room where my sister and I were born when it was a hospital. The house has been beautifully restored. I would highly recommend anyone to take a tour of this historical Mansion.

Hubby & I enjoyed our day at Falcon Rest! George & Charlene has single handedly renovated this…read morebeautiful home and grounds for decades. That sweet couple saw an abandoned place (a land mark community hone) and knew they could fix it to nearly the original splendor. It is soooo worth spending the day there, and take advantage of the sweet little cafe. We just loved our lunch. The home was built with all the modern conveniences when indoor plumbing or electric were unheard of! It saw many different owners, including a doctor who turned the home into a hospital! It was even where the first hip surgery was ever done in the county. A must see!!!

I must say that I am very pleased with the service received from Towne & Country. I ordered online…read morefrom local florist as I want to keep small businesses alive. I had ordered Sunny Cyclamen plant for my dear friend who has lost her beloved dog (Catahoula). After almost a decade of happiness my friend was devasted and heartbroken. At first, though I was a little sad because what was delivered, although very gorgeous, were tulips. (See pic) When I called the next day, the owner, Jerry said he received a delivery but was not happy with the look of the larger Cyclamen and would not send something he did not approve. He offered to send 2 smaller Cyclamen to my friend at no additional cost and this is why I am giving the business a 5 instead of a 4 because the way Jerry treated my concern tells me that customer satisfaction is the most important thing to him. I will definitely use this business again for local deliveries in the Cookeville area Rhoda M.

This place is amazing. I was very distraught about the tragic passing of my best friends son. I…read morewas looking to buy a lilac bush that would bloom every April in remembrance of him and I was unable to find one to be delivered. Veronica went above and beyond the call of duty. She searched around for two days and was able to save the day! She found the right plant and it was able to be delivered. I cannot tell you how happy I was. The service is incredible. I highly recommend Towne & Country. 5 star rating! Thank you again Veronica~!