Latrissa is fantastic. I was having trouble booking a trip to Mexico for my son and his 5 friends…read moreuntil o called Sunset Travel. Latrissa was very knowledgeable about resorts, booked them all on the same flight, and arranged for airport transportation. The trip was flawless. I would definitely recommend booking through them instead of doing it yourself.

Booked a cruise through Sunset, travel, however, cruise accommodations were fine, but the flights…read morewere a disaster. It started out with the improper names being put on our tickets, which caused us to have to wait in an extra long security line at the airport, thereafter, the return flight was another nightmare as wrong pre-TSA check were assigned to the incorrect parties. Beyond stressed at the airport and probably will not be recommending nor using Sunset Travel in the future. Have not used a travel agency in years as I have always booked my own and I suppose that is what I will do for sure in the future as I have not had any complications. Sadly, travel is supposed to be stressful, but this one was very stressful.

My husband and I have been on several Zoom Vacation trips and they have been some of the most…read moreamazing, memorable and fabulous trips that we have ever had!! We have been on group trips as well as private trips with Zoom. Joel and Bryan really care about what we wanted to experience on our trips and created our private trips to perfection. The people that I have met, the profound connections and the unique experiences of the group trips keeps us going back to Zoom Vacations time and time again. Don't walk! Run and book your vacation with Zoom! You will not be disappointed!! We have recommended Zoom Vacations to several friends and they are now hooked too!!

I've been on 4 Zoom trips over the years (Cuba, Vietnam/Cambodia/Myanmar, Kenya/Tanzania/Rwanda and…read moremost recently Thailand/Sri Lanka). Every trip has been fantastic- lux accommodations, great food, interesting activities and lovely people. The Zoom folks have also booked some private travel for me and I've always found them responsible and responsive. No hesitation in giving them 5 stars. Will definitely travel with them again.

Do Not Ever Use This Company. They are lazy and do not check their work. We went to Italy for a two…read moreweek vacation. The Italian counterpart agent that CRC worked with stuck us in a hotel in a bad neighborhood in Rome. Further, we had no idea we were not near any attractions and several blocks from Termini station (the rail lines) so transit was a bit dangerous and far away. We were also put up at a villa in Chianti that was in the middle of nowhere and he knew we were without a car. We had nowhere to go and were forced to eat dinner there (which was not good). As travel agents, it is CTC's responsibility to check our itinerary and make sure this does not happen to its clients. After our return, our agent didn't check in to see how our trip was for three weeks. When we voiced our concerns we received a one-sentence response saying "Thanks, glad you enjoyed Italy and great feedback!" We loved Italy, but we spent thousands of dollars through CRC Travel and apparently it wasn't enough to merit the care of the agent.

My husband and I had the absolute pleasure of working with Rebecca Spina from CRC Travel over the…read morecourse of 9 months to plan our European honeymoon. From day one, Rebecca, who works for CRC out of New Jersey, was attentive, responsive, and extremely helpful, especially in planning out every detail of our very ambitious itinerary. For context, our 14-day honeymoon took us to Dubrovnik, Croatia for four days, followed by ten days in Venice, Florence, Rome, Sorrento, and Naples, Italy. That's a total of two countries (well three when you count our day trip to Montenegro, also planned by Rebecca), six hotels in six separate cities, a handful of flights, two trains, one rental car, and many excursions in between. Both countries--and all cities--were brand new destinations for both me and my husband. So with how many places we were hoping to visit, using a travel agent was a no-brainer, especially for such a special occasion. In the beginning phases of planning, Rebecca clearly laid out and articulated all of our different options, with recommendations on what cities to spend more time in and which ones to skip, and providing overall guidance on how she would map out the two-week trip if she was in our shoes. While I tend to be very picky and rarely let others plan things for me (I'll admit it!), having Rebecca weigh-in on all of these moving pieces was extremely comforting and relieving, especially when I was in the thick of planning a wedding. After providing her initial suggestions on the course of the trip, Rebecca quickly went ahead and reserved actual flights and hotels for us, so we could see the overall trip from start to finish before committing and booking anything. Once we confirmed that that itinerary worked, Rebecca continued to be extremely responsive (always responding the same day) and went on to book our rental car, trains, and even key excursions in each of our destinations. She truly served as a concierge when it came to our entire trip and no question of ours went unanswered. Once we were a few days out from the trip, Rebecca sent along a final detailed itinerary which included anything and everything that we would need while abroad. Now again, I'm usually one to disregard these templated documents and make my own, but for the first time ever, I didn't even have the urge to do so; she didn't skip a single beat and was extremely thorough and detailed in what she sent over. I printed multiple copies of the document and used it exactly as it was provided. The honeymoon itself was truly the best two weeks of our lives. We cannot thank Rebecca enough for her expertise and assistance in planning what was a dream come true trip of a lifetime. Every single hotel was stunning and conveniently located (in the best part of every city may I add), and each room had a gift waiting for us upon arrival - exactly what you envision when you think about your honeymoon. For any couple hoping to plan a honeymoon like ours--or any trip for that matter--we strongly suggest you reach out to Rebecca as you will certainly not regret it! Rebecca, we really cannot thank you enough and look forward to working with you again in the near future. Now the person who swore she'd never use a travel agent (me) swears by one - and you should too!

John Conenna from Venus Travel is an expert on travel planning. He is truly AMAZING. Planning…read moreyour trip with John makes traveling a breeze. He is with you (WhatsApp) every step of the way. He follows up with reminders on tours and making sure you are totally happy with your hotel experience. He organizes all your travel documents (transports, flights, hotels, train tickets, and tours) and you leave his office feeling ready for your vacation. He gives you reminders the night before for scheduled tours (meeting points) and if there is a question you have he is available 24/7. He is the BEST!!!! Whether you need a whole package (flights, transportation, hotels, and tours, etc) or just hotels, transportation and tours, John is the go to person. Give him a call the next time you are planning a trip. John is very knowledgeable, friendly and personable and you will not be disappointed. He is truly AMAZING. John, thank you for making our trip so wonderful and memorable! We are so happy we found you. We will definitely go back to see you for our next trip. Cheers! Alice R.

Had the pleasure of booking a vacation with a real professional, John Conenna,president of Venus…read moreTravel Inc. John has been in the travel industry since 1968. Venus Travel Inc can handle all your travel needs, from domestic to international. You will not be disappointed.

Renee is such a delight to work with! From the very start, she was friendly, helpful, and took…read moreinitiative to create unique and wonderful experiences for my clients traveling in Puglia and the Amalfi Coast. She has so many amazing connections and partners throughout Italy and has the best ideas for ways to make memories. She is professional, responsive, and detail oriented. I'm already working with her on another few trips and she will be my go-to for all things Italy. Highly recommend utilizing Discover Italia for any of your trips to Italy.

If we could give more stars, we would. Renee was the ultimate professional and friendly face as we…read moreplanned our first Italy vacation. She adapted seamlessly to our needs and was always in contact by email and/or available (if needed) by Zoom. She tailored the vacation to our likes and planned them perfectly. The 5 private tours we took were incredibly "personal" to us, from the awesome private drivers to private tour guides. We were treated as celebrities and we could not have asked for a better experience. Discover Italia is worth every penny you invest to allow you to experience Italy as you should.

We just got back from a trip to Costa Rica that Margarita from Vega Travel helped us plan…read more I had contacted Vega just a few weeks before our trip. Making reservations for holiday travel can be tricky, but Margarita was very helpful in planning the trip, booking all the activities from our wish list. We made our own housing and flight arrangements (something Vega can do for you) but Vega researched and booked everything else for us - we got English speaking private tour guides and drivers between our accommodations (we stayed in 4 different places during the 11 days) and points of interest. Working with Vega was very easy - after initial phone conversation, everything else was discussed over e-mail. Their response time was under 24 hours (and sometimes within minutes). Prior to our trip, Vega provided us with an app that included all the travel arrangements and phone numbers in one place. During the trip, while we worked with different guides, there was a local contact for the entire trip, and when we did have a couple of small glitches, we had someone to contact who quickly responded (even on Christmas Day!) and resolved our concerns. After the trip, Margarita followed up to see how our trip went. I will definitely work with Vega again in the future.

Would recommend 100%. Vega Travel helped my husband and me plan our first trip to Europe (Paris,…read morePositano, Rome) with only a few weeks' notice! They helped us narrow down accommodations/activities, scheduled and booked everything, checked us in, etc. I called initially to describe what we were looking for and the rest of the communication was mostly via email. So easy! They had very fast and thorough responses 24/7. And they didn't charge us anything for their services. Give them a call to help plan your next trip, you won't regret it. We had a wonderful trip and stress free planning!

Meg is fantastic! She answers endless questions efficiently and courteously. She responds…read moreimmediately and always offers great suggestions.

BEWARE!!!!!!!!!!! If I could pick zero stars I would. Someone at work referred them and I…read morethought why not let someone else do the leg work on my trip while I sit back and not stress over it....it turned out to be quite the opposite! This agency is incompetent to say the least! I could have done better if I had booked it myself and had way less stress!! They do not return calls or emails. They changed my original agent to another because the first was "too busy" to reply. This is a $10k trip with a 2 bedroom suite on a cruise and they couldn't be bothered to follow up or give me reminders of upcoming payment dates. Instead they called me the day before the balance was due and said we need it now. I had to email several times to get airfare booked as prices were just going higher and higher, that took a month for them to book! Finally after being fed up, I got thru to them this morning and asked them to release my reservations so I could make changes it to it myself as it would be faster. My dog sitter fell thru so I needed to change the flight day out to LA, it cost me $200 with the airlines to do so because they did not release my reservations. They told me thats not their problem it's an airline rule. I am still currently working with the cruise line to take them off my reservations as well. I had to hang up the phone as Mike was literally yelling at me into the phone. I could go on and on with the horrible details but bottom line....they are rude, incompetent, ignorant to their clients needs and basically think they are doing you a favor by taking on your travel needs. Please do not use this agency!

I can't say enough about working with Srdjan in planning our first trip to Europe. I knew nothing…read moreabout which airlines to use/avoid and needed help. I gave Srdjan my itinerary for the trip and he worked his magic. We ended up with a great price and even a nonstop flight out there. He was easy to work with and super quick in putting it together for us. He came highly recommended to me & I would definitely recommend him to others!! Thank you!! Kathy