Absolutely horrible. If you are considering a partner for your health care needs you should run in…read morethe other direction. I've been a client for years and suddenly am told they can no longer fill my prescriptions since my doctor is out of state (we live 3 miles from the state line). When asked how we were getting served for 4 years since this was always the case, they said they must have missed it. So ask yourself, do you want a pharmacy that misses key details for years on end? If yes, I wish you luck.

My toy poodle was diagnosed with epilepsy a few years ago and because of her small size, her…read moreseizure medication has to be compounded. I've used another local compounding pharmacy and I actually can't remember a single refill that went smoothly. It was hard to actually get through to someone over the phone, if you did, they always seemed rushed and overwhelmed and like you were bothering them. It was always a hassle to get a refill and they were never willing to reach out to the vet etc. Numerous times they had forgotten to call me to let me know that I was out of refills and needed a new script, they had my credit card on file, but after not hearing anything, I would call and find out they didn't realize they had my credit card on file so didn't process payment, they would forget to call and tell me it was ready, they'd forget to make it... Most recently, I was given a 60 day supply that expired in 30 days. I had to fill the next prescription early. That one was shipped to me without the lid on so leaked out. I had a heck of a time getting them to exchange the medication for a new one even after explaining my concern that the concentration would be off. When I did get the replacement, it looked completely different and when I inquired to make sure everything was okay with it... I was met with rudeness and accusations. I was told it was the same medication that they always give me even though this was white and opaque versus clear. I can handle grumpy people, but I won't risk my dogs health so I drew the line. I asked for recommendations on our community Facebook group and the overwhelming response pointed me in Spartan's direction. From my first call with Ron at the 51 location, I knew Spartan was going to be great. He was so patient, kind and helpful. He went out of his way to get in touch with the Bethel Park compounding pharmacist and follow up with me. He also explained why the current medication might look different... something that the pharmacy that made it wouldn't do. He confirmed that they received my prescription and it was ready the next day. They called me to let me know the powder they used was going to be expiring before the 30 day supply was gone. They wanted to inform me that ahead of time. She explained that they already ordered new and we're going to discount the current bottle, but that they didn't want me to be without so made it and would be set for the next refill. I was absolutely blown away by the customer service. My dog has another emergency medication, one they Spartan hasn't ever made before... but that they ordered equipment and consulted with others to find out how to make. They could have easily told me no and sent me somewhere else, but were willing to do it and never even hesitated. Another thing that I noticed was the quality. The previous pharmacy provided syringes they typically broke before their first use, Spartan carries the more expensive, but but better ones. The previous pharmacy uses liquid bottles that you literally can't screw the lid on straight... Spartan's is super user friendly. Spartan's also seems way more competent and less overwhelmed. Anytime I called with a question or spoke with someone, they never seemed distracted or rushed and I felt like I had their full attention. My vet accidentally called in a 30 day supply versus a 60 day and when I found out, I asked Spartan if I should ask the vet to call them to make the change and instead, she insisted that they would reach out themselves and it'd be absolutely no problem... the old pharmacy wouldn't even confirm whether or not they received a script from the vet. I'm thankful that it got so bad that I decided to find a new pharmacy, just wish I would have done so way earlier!

Joe & Trish are the best! Very friendly. Such a cute little store. The store looks so amazing after…read morethe update. You can tell Joe really cares about the community.

From the owner: Fully remodeled store with large selection of itemsread more

Not far from PNC park and in the North Shore area.. convenient for snacks, bottled water,…read moreaspirin... the store is pretty busy but they have self checkout or a cashier can assist you. The store itself is showing some wear and could use a facelift or just a good old fashioned clean.

Convenient location for me. The store is laid out nicely, so I can generally find everything I…read moreneed. The signs above the aisles are easy to read, so I can usually go right to what I'm looking for. The cashiers are friendly and helpful. Parking is generally plentiful. They offer flu shots and other vaccinations.

Monroeville is losing pharmacies left and right... so what used to be an option... is the only…read moreoption. Giant Eagle Pharmacy is GREAT, if you don't go during the middle of the day or on a weekend. They have ample checkouts (five in total) and plenty of workers. The drive thru is convenient, but sometimes it is just simpler to come inside for your prescription.

This is a review of the pharmacy, not the grocery store…read more The drive-thru pharmacy is bad. Really bad. The line is always long and moves incredibly slow. Two of the last three visits we've left without our prescriptions because of the line. This last time was the final straw. I sat in line (without moving) for almost ten minutes. Next thing I know, a lady from the pharmacy is outside telling me I need to leave because they're closing. She went along and told all the cars behind me the same thing - we needed to leave the line and go inside to get our prescriptions. If the pharmacy is closing, which is why we need to leave the line, why are we able to get the prescriptions inside, then? The former pharmacy entrance is now closed to customers and used for curbside pickup only, so you have to park at the opposite end of the store then walk the complete length of the store to get to the pharmacy. There's a handicapped placard on my car for a reason! I can't walk that far! I was in line well before their closing time and wasted all that gas for nothing. I had to leave without my prescription. If they won't help people after a certain time, even though they were in line before closing, then they need to have the person put out traffic cones to close the line off before they close so they can serve people who are in line before they close. And closing at 6:00 is ridiculous!

One of the older ladies there is always incredibly rude and they gave me the wrong prescription…read more. that should never happen.

This pharmacy seems to just do whatever they want to do. I have it on my profile and the kiddo's…read moreaccount that we want the non-child-proof lids on our prescriptions. She's a teenager, so we hardly need the child-proof lids. Sometimes we'll get the regular lids, sometimes we won't. I picked up three prescriptions one time and two had the child-proof lids and one didn't. I've asked them repeatedly not to give us the child-proof caps. I get a rather snotty answer that it's already noted on our profiles. The automated system drives us nuts. It calls when your prescription is ready, which is fine, but it will call for each and every individual Rx. So, if you're waiting on six, you'll get six automated calls, one after the other. The final straw for me, though, was when I went to pick up the kiddo's Rx today. It was called in to the pharmacy yesterday, but still wasn't ready by 11:30 this morning. When I got the automated call, we left to pick it up. We got to the pharmacy at 1:20 and waited in the drive-thru lane for 10 minutes behind two cars. When we FINALLY got to the window, they closed the curtains and told me they were going to lunch! They seriously would not give me the Rx. I was told to come back later after 2:00. (I did, but the line of cars wrapped around the building, and I had just bought ice cream at the store. If it took ten minutes with two cars, I couldn't sit there with six cars ahead of me, so I left). We'll now be going to a different pharmacy for our meds. Unless it needs to be ordered, I should be able to get necessary meds in less than 24 hours from when the doctor calls it in.

I feel sorry for most of the Rite Aid stores I have been to lately. I want to fully support any…read morelocally based organization, but my loyalty can only go so far. This needs to be a two way street. My recent visit to this location just reinforced the notion that I am lumping them in with Kmart, Burger King, and Sears. Oldies, but not Goodies anymore. In other words, is anyone in management, or corporate, paying attention to the current retail times, or the overall weary condition of your stores, and staff? I was very discouraged by their photo developing system. Nothing appears to have changed with their system since the 1980s. I decided to move on to more modern-looking equipment, and products, at another establishment. During my shopping trip to this location, an announcement was repeated several times that the store was being monitored, and, rest assured, you can shop without fear. Two elderly women near me could not make out what was being said, so I kindly interpreted for them . Basically, you can shop here safely, and, while you are at it, don't think about shoplifting. I honestly do not care for this constant reminder. This location must have a high theft incidences or something. Drug stores are constantly trying to bring your business to them. Thank goodness there are other options in this category.

So now the benevolent overlords at cvs have fixed their phone system so that you can no longer call…read moreand speak with a pharmacist. You are forced to speak with a computer and then forced to leave a message so that a pharmacist will call you back "in as little as an hour". I don't need to speak to the pharmacist in an hour or more. I need to speak with them now. Time to abandon Big Pharmacy and find a mom & pop shop who actually gives a rat's butt about their patients.

The Pharmacy is unorganized. Shelves are some what stacked. Most of the employees are very nice…read more The Pharmacy needs better organized employees.

Yes to Hiebers! First off it's a legit compounding pharmacy…read moreif you need your meds compounded then you know how important a pharmacy like this is. They also have your usual over the counter meds and other assorted sundries They just opened their little soda counter just like you would see in a vintage pharmacy It's adorable a real counter to sit at and two little booths There is a real soda jerk who makes sodas the old fashioned way. You can get a soda or a right fine root beer float Or A nice hot tea perfect on our cold fall day visit The history of Hiebers is posted using vintage photographs Front of pharmacy parking might be a challenge certain times of the day plus it's metered Make use of the free 30 min parking outback. Easy pick up window The pharmacist is very friendly and helpful will gladly answer your questions

Hieber's Pharmacy is a gem in the city...everyone there is kind and helpful…read more A Lovely Place:)