Absolutely horrible. If you are considering a partner for your health care needs you should run in…read morethe other direction. I've been a client for years and suddenly am told they can no longer fill my prescriptions since my doctor is out of state (we live 3 miles from the state line). When asked how we were getting served for 4 years since this was always the case, they said they must have missed it. So ask yourself, do you want a pharmacy that misses key details for years on end? If yes, I wish you luck.

My toy poodle was diagnosed with epilepsy a few years ago and because of her small size, her…read moreseizure medication has to be compounded. I've used another local compounding pharmacy and I actually can't remember a single refill that went smoothly. It was hard to actually get through to someone over the phone, if you did, they always seemed rushed and overwhelmed and like you were bothering them. It was always a hassle to get a refill and they were never willing to reach out to the vet etc. Numerous times they had forgotten to call me to let me know that I was out of refills and needed a new script, they had my credit card on file, but after not hearing anything, I would call and find out they didn't realize they had my credit card on file so didn't process payment, they would forget to call and tell me it was ready, they'd forget to make it... Most recently, I was given a 60 day supply that expired in 30 days. I had to fill the next prescription early. That one was shipped to me without the lid on so leaked out. I had a heck of a time getting them to exchange the medication for a new one even after explaining my concern that the concentration would be off. When I did get the replacement, it looked completely different and when I inquired to make sure everything was okay with it... I was met with rudeness and accusations. I was told it was the same medication that they always give me even though this was white and opaque versus clear. I can handle grumpy people, but I won't risk my dogs health so I drew the line. I asked for recommendations on our community Facebook group and the overwhelming response pointed me in Spartan's direction. From my first call with Ron at the 51 location, I knew Spartan was going to be great. He was so patient, kind and helpful. He went out of his way to get in touch with the Bethel Park compounding pharmacist and follow up with me. He also explained why the current medication might look different... something that the pharmacy that made it wouldn't do. He confirmed that they received my prescription and it was ready the next day. They called me to let me know the powder they used was going to be expiring before the 30 day supply was gone. They wanted to inform me that ahead of time. She explained that they already ordered new and we're going to discount the current bottle, but that they didn't want me to be without so made it and would be set for the next refill. I was absolutely blown away by the customer service. My dog has another emergency medication, one they Spartan hasn't ever made before... but that they ordered equipment and consulted with others to find out how to make. They could have easily told me no and sent me somewhere else, but were willing to do it and never even hesitated. Another thing that I noticed was the quality. The previous pharmacy provided syringes they typically broke before their first use, Spartan carries the more expensive, but but better ones. The previous pharmacy uses liquid bottles that you literally can't screw the lid on straight... Spartan's is super user friendly. Spartan's also seems way more competent and less overwhelmed. Anytime I called with a question or spoke with someone, they never seemed distracted or rushed and I felt like I had their full attention. My vet accidentally called in a 30 day supply versus a 60 day and when I found out, I asked Spartan if I should ask the vet to call them to make the change and instead, she insisted that they would reach out themselves and it'd be absolutely no problem... the old pharmacy wouldn't even confirm whether or not they received a script from the vet. I'm thankful that it got so bad that I decided to find a new pharmacy, just wish I would have done so way earlier!

drivers are rude. the lady in the white apothecary caralmost hit me when she was coming out of the…read moreBank entrance... not even their parking lot. When I yelled the sitting in the passenger side, told me to slow down, which infuriated me even . When I was done with my banking, I drove to the apothecary store, and there was a lady by the apothecary car. She was talking away on her phone and I tooted my horn for her to come over to my car. She looked at me ignored me and kept talking on her phone. I waited and then she got into her car.... Just plain rude all of them.

This place is amazing! One of the few pharmacies around that still compound scripts. Very…read morepleasant employees and extremely helpful. They will go out of their way to assist you.

I can only speak to the bill payment since the facility uses this pharmacy. They have no online…read morebill pay yet. Very inconvenient to call them with a credit card since you have to call 4-5 times. They call back eventually but it takes days sometimes. Very disappointed with this. I hope they do a better job supplying medication to the residents of the nursing homes.

In the middle of a pandemic I would expect those working in health care like a pharmacy to be…read morewearing a mask. Not at this Medicine Shop location both people working there as I picked up prescriptions did not have a mask or even pretend to care about the customers health and safety. As much as I try and support small businesses I can't support such irresponsible behavior. I've sent my last prescription to this Medicine Shop.

I've been seeing Susan and following her medical advice for over 20 years. My PCP tells me that at…read more80 I'm in better shape than she is. I thank Susan (and the gym) for my good health and a pain free life.

Susan Mermeldtein is the owner and compounding pharmacist. She is very helpful, warm and generous…read morewith her time.

Overdosed, missing meds, wrong meds, if this is what you expect from your pharmacy this is the one…read morefor you. I was given a potentially lethal overdose of one med, my BP meds were not added, and I was given the wrong medication, all in one shipment. The response was a "so what". Dangerous company to work with. Total chaos when you start your subscription to their service. I have contacted the PA Board of Pharmacy to file a complaint. I also informed my insurance company as well.

Impolite staff, staff lacks knowledge of insurance regulations, information concerning newly…read morereleased medication, lacks knowledge of drug interactions as far as what are truly potential effects of a medication/combination of medications, and what information they obviously gained via opinions of other people/themselves. A female pharmacist was very condescending when I questioned her about an issue, she was unaware that I worked as a pharmacy technician, and have a BA in health sciences which included pharmacology and related courses. Also, they knowingly enable addicts by refilling controlled/narcotic meds several days early every month without question, therefore, in my opinion the head pharmacist is not acting in a professional or acceptable manner by allowing such.

The staff greets you with kindness and like family. They help you in every way possible. Dr…read more Wilkins and Dr. Steiner are the best at what they do. They listen to your needs and treat you and your issues with respect and courtesy. I can't recommend them enough. They work with you and your schedule.

Dr Wilkins and Dr Steinert are a Godsend to me. Last year I could barely walk or stand. They both…read morelistened to what I had to say and designed an appropriate treatment plan. I know I can speak freely about my pain and not be judged. Both Dr Wilkins and Dr Steinert go above and beyond to help you feel more comfortable and ease the pain. In addition they have a pleasant and comoetent office staff. You can make an appointment by calling the office or by scheduling online.

They do not accept Anthem Blue Cross / Blue Shield. My spouse presented her insurance card and was…read morecharged a co-pay. Then we received a bill for $463. Nothing was said at the time of treatment.

My wife went there and although we have Blue Cross / Blue Shield we received a bill for $463. When…read morepresenting the insurance card she was not informed our insurance was not accepted. Now I know where not to go.

I love this location! Everyone is friendly and fast. It's easy to find parking (and free!). And the…read moremain waiting area is comfortable with lots of stuff to distract the kids. Wonderful doctors!

Open in the evening and on weekends for emergency child care. Customer service was great, clean…read morefacility and friendly staff. Very helpful with my daughter's illness over the weekend. I do wish the Doctor would've been a little more gentle checking my daughters ears but other than that it was a positive experience and would go again in an after hrs emergency situation.