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Giant Eagle

2.6 (53 reviews)
ModerateGrocery, Drugstores
Closed 7:00 am - 10:00 pm

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rock
Tim S.

False advertising and false promises. Giant Eagle is a pittsburgh based company with poor customer service. I have shopped here for decades, and have officially stopped buying anything, including gas. all over a bag of peanuts. i recently found a rock in a Giant Eagle brand bag of peanuts. Printed on the bag are several guarantees regarding quality and even include a double your money back guarantee. After bringing this to corporate customer services' attention, sending 8 pictures and my loyalty card number in early January my issued is not resolved. Only an email saying they will look into my concerns. I have followed up at least 4 times. I believe Giant Eagle thinks I am lying or this is a joke. I spend at least $250 each week on groceries and gas at Giant Eagle. Well I used to. I will never shop at any Giant Eagle or affiliate ever again. I will run out of gas and go hungry before this organization gets $1 from me. Seriously. if there weren't so many packaging guarantees it wouldn't be an issue. False advertising and false promises. Shame on you. All over $2.50. Peanuts, right. A billion dollar a year enterprise.

Flowers

Great place for fruits and veggies. Love their plants collection. Self service is available.

Sherry M.

Monroeville blvd Giant Eagle is my favorite closest grocery store to do my weekly shopping. I do love going to Whole Foods and Trader Joes for a special treat or in need of something specific from them. The store is huge to be sure, but once you get to know your way around, it is easy to zip through the store and get everything you need. It is a clean, well organized grocery store. My review is of the take out prepared foods. I love the weekly deal they offer in the Giant Eagle grocery paper. I also like the salad and hot food bar. I have yet to try the sushi. I can see it being prepared in front of my but still a little leery of getting my favorite food from a grocery store. Today I tried the homemade soups. Wedding and a Chicken Pot Pie. I liked the soup but won't try it again, maybe something different like; Potato or broccoli or the bisque. The soup was good, but was lacking flavor. I did not heat in the microwave as they suggest, instead I emptied the container in to a pot and heated on the stove. I don't like to microwave if I don't have to. The Pot Pie was good also, plenty of shredded chicken and vegetables. It had a bland gravy to it. I was hoping to get something ready and not have to add any ingredients to it. I got the pot pie cold to heat up once I got home. I set the oven to 350 for about 20mins. I would recommend it for those to try. I am not going to not shop prepared foods because of the less then great experience, just try something different. I do recommend !

Heaven!  I'm so happy!
Susan T.

I'm here at least twice a week. Whatever I need (almost), is at this location. Their organic section is growing bigger. Hot food bar is ample for any in-a-pinch-and-running-late meals. The cheese department used to shred anything offered, now they don't. Deli does not carry Kretchmar, my preferred sliced meat. Bakery is A-OK with some beautiful cakes and cookies offered. Bread is fabulous with lots of choices. Check out lines are always (always) slow. Restrooms are poorly maintained. You need to watch your receipts, specials don't always ring as advertised. Beer selection is great. Parking is ample.

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Horrible environment. Chaotic and messy. The short dark-haired security guard women who is there daily is rude and disrespectful.

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Review Highlights - Giant Eagle

I've lived in Penn Hills and the two Giant Eagle stores nearby were nowhere near the quality of this one.

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Giant Eagle

Giant Eagle

(15 reviews)

$$

I decided to try curbside pickup so this review is for that…read more This was my first time doing a curbside pickup from anywhere and the process was amazingly easy! Samantha was my shopper and she let me know two items that were out of stock (which wasn't a big deal at all) and one that she substituted which I was fine with! I arrived at 6:30 and immediately someone came out after I called to let them know I was there. It took her no longer than 30 seconds to get all of my groceries in my car- WAY quicker than I could have done! I definitely recommend doing curbside pickup and don't forget to tip the amazing shoppers for all of the work they do!

Did the curbside pickup for groceries, so this review is for that process…read more I ordered food online and the site automatically set the Verona store as the delivery site. That was fine; I don't live too far from there. On the day of pickup I was texted by Mary Ann, who identified herself as my 'personal shopper'. She contacted me a few times thereafter to verify items, suggest alternatives when needed, and to make sure I had no issue with filet mignon steaks larger than normal (Larger filets? Bring it!). She also offered the opportunity to add items I might have not thought of earlier. My daughter had to pick up for me as I was in post-covid recovery (hence my online order). That was no issue, and she informed me the pickup process was seamless. The products I got, including produce, were perfect. The bill was actually less than originally totalled, surprisingly. I guess those filets were on sale? LOL Well done, Mary Ann and Verona Giant Eagle. Thank you for getting it right!

Giant Eagle - grocery - Updated May 2026

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