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Pleasant Hill Inn

1.9 (60 reviews)
ModerateHotels
Open • Open 24 hours

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Water damage in bathrooms

Very run down and dirty. Reminds me of a sketchy dilapidated apartment complex/slum. Door handles were visibly dirty, large dry wall patches every where, paint peeling and popping and water damaged in bathroom, shower faucet was a pull that turns the shower on-- BROKEN-- couldn't get much other than a drizzle out of the shower head. I believed the reviews on Expedia, they seemed overall positive, but should have come to Yelp because those now seem like planted reviews. It seems relatively safe but I was worried the entire time I would catch something or get bed bugs. Couldn't sleep at all.

Right now no Continental breakfast but it's there just just not openHopefully soon
Patty H.

Family owned and all employees so helpful. Very clean and quiet... every thing is close by...Lots of Restaurant's,The Bagel shop the best and market close etc . Wonderful indoor pool The area Beautiful..... we will be back as family close by...

Tony's ridiculous excuse for having opened my mail without my consent.
Naushil M.

I have feedback for this establishment from both the perspectives , as a guest and as an employee at the desk. As a guest I have to give this hotel same average rating as other reviewers. People book rooms at this place only if nearby hotels have no vacancy. A few of the guests are prostitutes and if you happen to be near one of those rooms then you will hear doors opening and closing every few minutes and the smell of weed wafting up in the air. Rooms are tiny, pull back the sheets before you sleep on the bed , you don't wanna wake up with the bed bug bites.Breakfast is minimal just like the size of the room. I unfortunately worked here as a receptionist in the year of 2014. The worst decision of my life.A couple of years prior to that I had worked there briefly for about a week. The owner Tony, an almost bald , Indian man of about 5'9" is a conman. Before I joined Pleasant Hill Inn I had a nice job on hourly basis at another hotel. But while at my other job Tony contacted me and offered me to work at his place. I asked him about the pay and number of hours and I was misinformed by him. To lure me to work at his place Tony promised me that it was going to be a very light work at his place, and that I would be working only few hours a week at Pleasant Hill Inn and since it is a live-in work I would be saving a lot of money on rent. Also he promised that if I ever feel that I need a break he would ask my co-worker to cover for me or call an hourly employee to relieve me. He said I can easily work and go to school while employed . He misled me and made it seem like it was a great opportunity to make and save a lot of money while working only few hours a week. Next thing I know I start working at his place and initially he doesn't reveal the truth about how many hours he intends on making me work. But as a week goes by I find out from Tony that he intends to make me work more than 80 hours a week from 10 am to 10 pm and 7 days a week. I asked Tony why he didn't tell me about this before and why such deception? As a response he just started falsely accusing me.While another guy at the front desk worked 10 pm -10 am 7 days a week. The other guy basically slept pretty much all during his shift except for preparing breakfast around 7 a.m.Moreover Tony told my co-worker to lie about his wages to me. Tony told my co-worker at the front desk to intentionally state to me the amount that was $300 less than what he actually made.Tony did this in order to make me feel like I was getting paid enough comparatively and make it seem that that. I was basically enslaved, that is actually human trafficking. Also he told my co-worker to steal money from the drawer and blame it on me and when the drawer was short Tony took it out of my paycheck.He did this a couple of times. After I quit my job at the hotel I had my mail still going to that place and Tony had the audacity to open my personal mail that had sensitive information in it without my knowledge and consent. I had been waiting for that mail at new place but never received it.Eventually when I asked him if they had received my mail and he responded via e-mail saying that it was opened accidentally. It shows that he has no respect for other's personal mail with sensitive information.He may not be aware of the law but opening someone else's mail without consent is a federal crime. He opened my mail and has the audacity to tell me that someone threw it in the trash during the renovation and he pulled it out and thus it was accidentally opened.

I tried to take a photo here of the ants all over the bathroom. They are toward the center of the picture and one was even on the toilet

I ended up staying here overnight, and absolutely what the heck. Everything was alright in the lobby in terms of appearance (however the smell was slightly off putting). I then got to my room and the beds were clean. HOWEVER, I proceeded to go to the restroom and found an ANT INFESTATION. Thank God the bed I laid in was clear of them. But now I think I'll be uncomfortable all night. I am absolutely appalled by this. I tried to take a photo of the ants but my camera didn't capture them so well.

Amber K.

This place is absolutely disgusting! Dirty, filthy, Nasty! The lobby is decieving.... lobby looks nice and clean... My first room I was in had old food in the fridge, including someone's hemorrhoid cream in the freezer. The fridge ended up dying on me and all that defrosted nastiness from the freezer dripped on my food and contaminated it. I was on the second level of the hotel, they had a stick I. The window to keep it secure. The air conditioner broke as well... the front desk clerk was able to come bang on it to get it to work again. The security latch on the door was faulty! You could literally slip the security latch off while the door was opened! The mattress was all springs and completely outdated! The floors are stained and torn, the walls are filthy along with everything else. They refused to give my money back because they were able to move me to another room... same floor, directly across from the first room. All I can say is the latch worked properly and the freezer was coated in so much frost that they had to remove the freezer door to shut the fridge. The bathroom in the second room they moved me in had hair stuck to the shower wall! Old food was on the floor. Horrible mattress... I unfortunately was stuck there with my young daughter! The staff did not care about the conditions. I was accused of looking for things to complain about, that they were just as safe as the Hilton. I eve. Emailed management and never got a response! You will be more comfortable at a Motel 6! Do yourself and your family a justice and skip this place!

Vanessa F.

This place is the worst I've EVER stayed at. As soon as you enter the smell of curry and B.O. hits you right in the face. We had to wait for someone to come to the counter. To which we could barely understand. We headed up to the 2nd floor and was then hit with strong smells of cigarettes. Upon entering our room, we realized not all the lights worked and the room was tiny. It was completely outdated and you saw ants right off the bat in the bathroom, and on the wall in the entryway. Looking closer at the wall as you enter there was a huge trail of dead ants where you could see that were sprayed with poison. After sitting on the bed for a while I got this weird sense of bugs crawling on me and felt itchy. After about 30-45 minutes my husband and I decided we'd had enough. After gathering our things, headed down to the front desk to tell them we were checking out. All the guy says is, "Ok. Thankyou." My husband told him that the place stunk and there were bugs all over and the guys says again, "Ok. Thankyou." My husband had to tell him to print a receipt for us so we could leave and the guy asks us three times if we made any outgoing calls and finally prints the receipt. We then hightailed it out of that HELL HOLE. Oh yeah, and there is at least three people living behind the reception area, which you can see lying down on a matress every time they came out of the back.

Bed bug infested filthy rooms

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I got ringworm from the bed at this place. I would not recommend that you stay here. Not too "pleasant" at the Pleasant Hill Inn.

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Ask the Community - Pleasant Hill Inn

Review Highlights - Pleasant Hill Inn

“Breakfast was plentiful and there is a nice indoor pool.”

Mentioned in 2 reviews

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Hubby and I had enough points for a free stay so we decided to get away. This place was great. We…read morewere on the third floor, quiet and clean room with a kitchen (full size fridge, dishwasher, stove, microwave, sink, dishes etc). The morning breakfast was nice, omelet bar, waffle bar, cereal, coffee and juice. The staff was friendly and welcoming. No issues w parking. Overall- great stay and easy freeway access to the 680.

We were in the area for an event and decided to grab a room for the night. My guy went all out and…read morebooked us the two-bedroom suite, which ended up being such a great call. The room was huge! It had a cute little kitchen setup with a dining table, a comfy corner couch in the living area, and two separate bedrooms, which made it feel more like an apartment than a hotel. One room had a queen bed, a good-sized closet with wired shelving, and a super spacious bathroom with the sink area outside the bathroom, always a win when you're trying to get ready without fighting over space. The second bedroom had a king bed, its own walk-in shower, and the same setup with the sink outside the bathroom and open to the room, which made it super easy to multitask (aka watch TV while doing my makeup). The space overall was clean, functional, and comfortable. But my biggest complaint? That awful showerhead. It was grimy, leaking, and had the weakest water pressure. Definitely a letdown in an otherwise great room.... especially when a good shower is one of my top hotel priorities. The bathroom had the potential to be a vibe, but the shower situation totally killed it.

Homewood Suites by Hilton Pleasant Hill Concord - Lobby

Homewood Suites by Hilton Pleasant Hill Concord

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When it comes to hotels, there are three things that I prioritize - cleanliness, comfort, and…read moresafety. Overall, Homewood Suites did very well with this piece. When I first walked in the room, I could immediately smell that it had been cleaned yet it did not give off any chemical smell - I am very sensitive to chemical odors and can get headaches from them. The sheets, linens, shower, and surfaces all appeared very clean. The only minus, which is why I took away a star, was some of the utensils in my kitchen area had very visible food remnants on them and one of the knives had a large thumbprint, so I made sure to take utensils from the breakfast area instead and did not feel comfortable using any of the dish-ware or drink-ware either, given the state of the utensils. This was very gross but overall I was impressed with the overall cleanliness. The man at the front desk was very friendly and helpful and made check in a breeze. The spaciousness of the room itself was wonderful and I found everything to be very comfortable. I had been able to pick out my room in advance on the app and chose a corner room on the top floor - it was very quiet despite it's proximity to the freeway. The room was dark overall but the only issue was the outlet in the bathroom had a nightlight built in which could not be turned off! I had to stack a couple things in front of it to block out the light that was very close to the bed. I stayed at 3 hotels on my fall break trip and this one had by far the best quality and best variety of free breakfast options. I really appreciate having this. As a young single woman, I felt very safe in the neighborhood when walking into the hotel late at night. I hadn't realized when booking the hotel that it was actually across the street from the apartments my brother and his family used to live in - so I knew upon arrival it was a very safe area. I would absolutely stay here again and felt the value was there for the price I paid.

Located in a neighborhood so although it was dark driving in seemed pretty safe since I saw people…read morewalking at night or early in the morning before the sun came up. Although staff was friendly it's an older hotel, TVs only have direct tv no internet tv, fixtures and furniture a bit worn. The pros staying here are bigger rooms with a full kitchen, free hot breakfast and Wed social hour.

Embassy Suites by Hilton Walnut Creek - View from 8th floor

Embassy Suites by Hilton Walnut Creek

(634 reviews)

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The ONLY reason I continued to stay at this hotel was because of the people working here. Marcus at…read morethe bar was absolutely wonderful--always smiling, welcoming, and providing great customer service. The young ladies at the front desk and the breakfast staff were also fantastic. They are the bright spot of this property. Unfortunately, the hotel itself is another story. I travel weekly for work and stay in hotels constantly, and I would rate the condition and cleanliness of this property 2 stars at best. What bothers me most is that the owners/management have allowed the rooms to get into this condition while leaving the front-of-house employees to deal with the complaints day after day. That is incredibly unfair to a staff that is clearly working hard and doing its best. Shame on the owners for putting them in that position. If you work all day, grab dinner, and only come back to crash for the night, you can make it work. But if you're looking for a genuinely clean, well-maintained hotel where you can relax and feel comfortable spending time in your room, this would not be my choice. The staff deserves 5 stars. The condition of the hotel does not.

I stayed here for 11 days. Most of the front desk staff were nice and helpful, and I appreciate the…read moreemployee who refunded my parking charge. However, at 6 a.m. one male front desk employee insisted that I had used the parking, even after I explained that I did not have a car and was using Uber. He suggested that maybe I had visitors. It was ridiculous. Instead of making assumptions, he should have simply checked the charge. I also had a bad experience with Martha in the breakfast area. I asked for bananas because my daughter had surgery, and later asked for a spoon. She responded rudely and yelled at me to go to the front desk and ask for a spoon. I understand there are rules, but there is a respectful way to speak to guests. Some staff were wonderful, but these two experiences negatively affected my stay.

Courtyard by Marriott Pleasant Hill - Indoor Pool

Courtyard by Marriott Pleasant Hill

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A little outdated but lovely and clean, not to mention they have plans for renovations in 2020. My…read moreroom was large and came with a refrigerator, and while I was originally skeptical about the super minty shampoo and conditioner I absolutely loved the complimentary soaps. While I would normally consider a 3 star rating, this location was bumped up a notch due to the stellar staff. I know it sounds cliche, but getting a hug from the GM is a great way to start the day. Complimentary wine in your room with a personalized note bc you're staying with a group, yes please! I would absolutely stay at this hotel again in the future thanks to this first experience and fantastic customer service.

Staying in a Hotel during COVID is usually a 3-Star experience at best. During my recent…read moreresidence, everything to do outside the room (gym, bar, lounge, etc.) was closed. Other negatives were a relatively small room and having to pay for parking within a larger free lot. They did have a breakfast box (with apple) available in the morning and fresh brewed coffee on request at the front desk (a huge plus compared to those in-room packets). Other pluses were front desk staff who were friendly and helpful, and the fact that there were lots of restaurant choices (then take-out only) just across the street (or in the case of Boston Market across the parking lot). Using my Marriott Bonvoy Visa, I did picked up some travel points on the spend as well as the stay. I really look forward to using them someday soon.

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Was stranded in parking garage because car would not charge and battery was at zero. Thank god for…read moreRenee the maintenance manager. He helped me trouble shoot why my car would not pair and stayed there so I would feel safe in garage until we got the car charging. Their service is phenomenal and the facility is clean and beautiful.

Extended Stay America - Pleasant Hill - Buskirk Ave. - Deluxe Studio - 1 King Bed

Extended Stay America - Pleasant Hill - Buskirk Ave.

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Amazing staff, so friendly and kind and very attentive. Budget friendly place with amenities. Great…read morekitchenette and laundry too. Nice location. Close to BART and highway.

I had an extremely disappointing experience with Extended Stay…read more I booked a reservation through Hotels.com. Shortly after booking, I called the reservation department and spoke with two different representatives, both of whom instructed me to contact the hotel directly to add my husband's name to the reservation. I then called the hotel and spoke with Adam at the front desk. He told me that the person whose name was on the reservation had to check in and present the payment card. At no point did he tell me that my husband's name needed to be listed first on the reservation. To make sure everything was correct, I contacted Hotels.com and had both my name and my husband's name added to the reservation. When my husband arrived to check in with his service animal, Adam refused to check him in, stating that because my name was listed first, he could not honor the reservation. When I called Adam to explain that he had never mentioned anything about the order of the names on the reservation, he continued changing his explanation instead of acknowledging that he had provided incomplete information. He was rude, dismissive, and unprofessional throughout the conversation. After refusing service, my husband asked Adam to provide his refusal in writing. Adam declined and simply told him, "You can contact the manager on Monday." This entire situation could have been avoided if accurate information had been provided from the beginning. Instead, we were given conflicting instructions, treated disrespectfully, and denied the accommodations we had reserved. This was one of the worst customer service experiences I've had, and I would not recommend staying at this location.

Pleasant Hill Inn - hotels - Updated October 2026

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