Andy V is AMAZING. Unfortunately, when I received the review for Blue Compass, I didn't realize it…read morewas for him personally and gave it 1 star. The one star was for the finance department, Amber, and the GM, Michael. Those two are a very poor reflection on the rest of the crew in Des Moines. We have had no issues with the shop people or anyone else. I would definitely buy another camper from Andy V, but if I were you, I would search for financing and extended warranties elsewhere. There are better deals out there. I give Andy V five stars.

We began working with Andro over Facebook Messenger. Andro told us there was a toy hauler in…read moreFlorida that met our requirements but he didn't even have pictures he could share! He said we had to put $2500 refundable deposit down JUST to get pictures! I said we don't pay for pictures but thanks anyway. He said that was okay he had another customer he was going to show it to (with no pictures??) and I said great! Less than 30 minutes later he was sending me all sorts of pictures of the unit (at least we assume it was the unit). Red flag #1. He then followed up with me several times which is fine and I said hubby wanted to keep looking but keep sending us ideas! He said "It's pretty rare to find such unit but good luck." Instead of simply saying he understood and would be happy to keep an eye out for another toy hauler that met our requirements! Red Flag #2. I responded, "Your last comment was unnecessary. We will now discontinue working with you. He responded, "No problem. Have a great day." Obviously requiring $2500 for JUST pictures is a scam. We will never work with this dealership.

We are dealin with "The main man" Ed Garner, he has some really great deals here, and they help you…read morewith financing and service to boot! Jill does a great job, Deb is a fantastic salesperson too! Hopin to get er' done soon!

A huge THUMBS UP to Ketelson's DeSoto!!! They made our RV buying experience fantastic from…read morebeginning to end! From helpful and friendly Ethan in sales to thorough Troy in finance, we were treated just like family. Andrew helped make for a smooth, mutually beneficial transaction and Elijah in service was very knowledgeable. He did an excellent final walk through of our 2026 Prowler! We weren't even looking to buy but with zero pressure they worked with us so well that we couldn't pass up upgrading! If you're looking for a family-owned RV dealer who will treat YOU like family, look no where else!

Took our 5th wheel in for some repairs in Desoto and decided to get a newer 5th wheel. picked out…read morethe Durango Gold in Dewitt and loved it, so they delivered it to Desoto and had it all ready for us. Andrew, Troy, Jeff and Scott were awesome to work with. they were there for all my questions. Thanks Guys

This company is horrible and dishonest. I put a down payment on a used RV and was told it would be…read moreheld for me until I could pick it up. I live in Gallup NM and have been under quarantine for most of March. I let them know that I would be coming for it just as soon as I could travel there and back. I told them I was paying cash and they agreed to hold it for me. The week our governor opened up the state to travel, they sold my RV out from under me without any notice. They are unethical and dishonest. I will never do business with this company again and recommend every RV customer to find an honest, reputable company for your RV needs.

I recommend you not deal with Des Moines RV as they are shysters and do not treat customers fairly…read morewe gave them a $100 cash deposit 5 days ago and they're refusing to give us our money back other than from a check from apparently their corporate office in 3 to 5 business days I would not recommend you get an RV from these people as they dick you regardless of who you are

Talked to the manager at the RV show at the state fair, was considering trading in our unit for…read moresomething new. Manager quickly determined we owed too much and before even talking to us about what we were going to do or had in mind, he just flat out walked away. He was rude and impatient with us the whole time.

Bought a used Keystone from them in March. When purchased it was extremely cold when we did the…read morewalkthrough so was a bit rushed. I was told that prior to this they had done a complete check on all items and there were no issues that needed attention and it was ready to go camping. Well.. no. The first time I hooked up to city water to de-winterize the whole inside flooded due to bad leaky fittings. Replaced those myself. Went to pull the drawer out from under the couch, only to find it was broken and the slide bearings were actually in the drawer itself. The final thing I have found ... For now is that when I went to replace the tires when I pulled one of the wheels off I found that the hub bearing dust cap and sleeve were missing and in their place was duct tape. Called "Billy" in service... no help he must ask the general manager for assistance with any issues. Zack the GM called and that is where the fun starts. I spent hard-earned $$ on a trailer that I was told was t"thoroughly gone through" only to find it wasn't. Zack said they don't check bearings, which I was ok with but when they checked the brakes they would have to pull wheels and it would have been found, However, to check brakes, they don't physically check them. He told me they lift the unit and check to make sure they work, basically just spinning the tire. I wanted it noted that when I called I am a very frustrated and upset customer. Zack accused me of yelling at him, (I was talking firmly and a bit loud, but far from yelling) and told me he would hang up. He told me they just check the "major things, Refridge, stove water heater furnace and ac. I offended him and he got very upset when I asked how they could check the water heater when the water wasn't turned on, because the camper would have flooded if it was. All in all, very disappointed in this dealership and hope I haven't got a money trap. Not sure I will ever buy from them again, nor recommend them as they don't sell ethically or back up their sales.

We found the RV we were looking for at RV One. We negotiated the deal and then traveled our first…read moretrip! Jacob A helped the entire process go very smoothly and exceeded our expectations, These folks are very easy to do business with. We would highly recommend them!

We went to RV1 in Altoona Iowa on Feb 2021 to have some work done, at that time we had a walk…read morethrough with service person, we decided to have the work done that said needed done, plus what we ask to be done. A 8514.84 was given to them to do all the work discussed. After waiting and calling and not getting any response we decided to stop bye, this rv center is about 75 miles from where we live. The service person Meisha also said we need the tires check. We were told they ordered all parts. But they had de winterized, and washed it and sealed it and applied the ecopro. On April 15 we went there and after and heated conversion the sales manage told us the level jacks did not work and that was not his fault, we informed him they worked when the rv was dropped off to them. The sales manager told the service person to get our rv and they were done working on it. This was a very unprofessional way to deal with this. They broke the jacks and said to bad he was done with the rv, he did say they would refund 4800 dollars. When we took the rv home, we check out what they say they did. We found out that back up camera was broke. We had to tire shop because the front tires where bad and cost 700 dollars rv1 told us our tires where good. But the tires where bad we found steel belts on the right front side and it was very dangerous to drive because at any time they could blow and could cause a lot damage to us or anyone else who was around us, this was only part of the lies we were told. They never even ordered the jack, the water tank is bad and they say everything was ok. So now we had to take the rv to another service center to get the things fixed that they broke and lied about doing. We were told that a 4800 refund check was coming it had to go through corporate office and that was on April 15 and we still have not got it. This was the worse serve we had ever had. We have all the documents to back up what we are saying. We looked up the RV1 on the BBB website and found this is a problem with your company. This is a brief and not all inclusive list of items. 1) We want our money back and want RV1 to pay for the items we had fixed that your service center broke. Mark Burchard Luella Strasser 209 North 8THStreet Marshalltown, ia 50158

I traveled to Iowa from California to purchase my travel trailer . I chose to do this because I was…read moregoing on a trip right after and using the trailer right away saved big money doing this . One of the reason why I chose Easy camping is from the very start of this adventure they listened to what I was looking for and fit me with the perfect trailer for me . I was not just another number , they really are a amazing company . Thank you Easy camping !

I've been camping for over half a century with tents, but campers/RVs are relatively new to me…read more(Newbie). Recently purchased a small Jayco camper to use and found that the refrig was not working right. After several phone calls, I finally came across Easy Camping RV! Left a message, and they responded within minutes. I was both frustrated and anxious, but after talking with them on the phone felt much better. What I appreciate the most was that Dave was very knowledgeable and supportive! "Don't worry, we will get it running." He cared enough to take the time to explain things to me and gave me some simple instructions to follow. I followed his advice and was relieved to find the refrig to be working properly. Overall, I would definitely recommend this business to any RV owner!

they were very good about staying in touch with us about buying an RV, and after that they don't…read morereturn phone calls, also we overpaid on licensing ,tabs and sales tax , we li in another state,called about that and and was told how much we were going to get back , actually it's going to our loan company, which we did not know,and that refund is short another $11.50 which isn't much but I was told that the third-party tiling company is taking that out for stamps. We already paid them $250 for their services and they're taking out more ! The third-party tiling company was late on filing our title and we paid extra for that and extra for expediting the title, which we still do not have it's very didn't even get our license plates for two months we headed south for the winter with 15 day permit. I wanted to take care of my own tiling and sales tax in our state, but it wasn't permitted. If anyone to buy a motorhome I would fight for that because this is not sitting very well with us.

They say, it's not bad to be had, it's knowing you've been had". I wish I could say my experience…read morewith McKee R.V. was great but unfortunately it wasn't. At least not completely. I purchase a 2022 RV from them spending about 195 K. The initial deal and salesman Mike was great. They matched the deal from another dealer I was considering. Before I traveled the 600 miles to complete the deal, another salesman contacted me asking for pictures of my trade-in. They had someone already interested in it. I got there two hours early for my appointment to close the deal. I waited for over three and a half hours later and they dropped the value by $ 5000. The original quoted was at the low wholesale value of 30K. They said there was water damage (wrinkles in the wallpaper in the cab over) though no other signs of water damage were present. The wall was solid, no water stains, and the cab over is all fiberglass and no window in the area. The rig was also just out of storage where it had been covered. I know that wrinkled wallpaper in R.V.'s is not uncommon and not due to water. In fact, the unit they sold me had some wrinkles. They also wanted new tires on it, even though I told them before hand there was maybe one of two seasons left in them. However, I accepted the misunderstanding and agree to "split the difference" with them and accept a $2500 reduction in my trade. They counteroffered with $500. I had been there after a 600-mile trip way and over 3 and a half hours and was plain worn down, so I begrudgingly accepted the offer, knowing I would probably lose my $2500 deposit if I walked away (had seen this as an issue in some reviews). I even bought their warranty (which furthered their profit) Where I realized I had been had is when I got home my trade-in was listed as pending with a listed price at the high end of retail of 154K. So, I called and was told they sold it for much less. I know they probably negotiated the price down, but even if they honored their original price, they would have still got it for wholesale, with new tires. Also, there is not a similar unit for less than 140K nationally, and averaging 150K. I know they have to make a profit, but between what they made off the new rig and trade-in, how much should a customer give up. I realize I have no recourse other than to let others know, and certainly not do business with them again. I guess that extra 5K was worth losing a return customer that just spent 195K.

My husband and I looked at campers at five different dealers and selected one from Countryside RV…read morein Colfax. Our salesperson, Loren, was low-key, very knowledgable, thorough and happily answered all our questions. We were able to finance our purchase, put down a deposit and return and sign all the paperwork and be given a full tour of how everything works on our camper. Even after we purchased it and took it out a couple times, we were able to reach out with a couple more questions, and had them answered professionally. We would definitely return to them, if we decide in a year or two, to move up to a larger camper. The price was competitive and the service we received was great.

First time ever in an RV ... had issues when we arrived and at the camp site.. but it was to late…read moreto do anything. So the office recommended Countryside RV .. so we went to them. 20 minutes every issue fixed and they was so helpful. Thank you for getting us on our way so quickly.