Bought Forest River Sunseeker 2400W from RVOne via online with pick up at Des Moines location…read more Deal wise .. it was best price hands-down. Purchase process was simple. Sale rep was good, appeared to be genuine without any run-around. Motorhome was custom ordered, and delivery was promised to be between 8 and 12 weeks. It was delivered on-time. I was then turned over to finance team to help with a loan. Their rate was better than what I could find on my own. (there are not a lot of banks that handle RV Loans directly to consumers) I was approved and loan secured within couple of days. Finance rep pushed hard for extra warranty, but I dont hold it against them.. its how they make money. A simple "no, thank you" once or twice was enough to get the point across. They went as far as to state that Saturday delivery can only be scheduled for customers who purchase warranty, but I guess I was "fortunate" and they were able to accomodate with Saturday delivery. On the day of pickup. All paperwork was in order, we signed it quickly, but not without one last attempt to make a "special" deal for me to purchase warranty. ( again, I was reminded that finance rep did me a favor and would get in trouble if I didn't purchase warranty) but it wasn't her day, and no warranty was purchased. Pickup process was fairly quick. I did my due diligence and learned as much as I could prior to walk through. Our motor home did have some minor issues.. cosmetic stuff really, but still annoying. A scratch here, a gap there. But overall, we got lucky, and everything worked. But this is a risk with an online purchase and custom order, it makes it difficult to walk away from after you travel far to pick it up and committed with a signed loan. Essentially the moment loan is signed, that motor home is mine, and they are just storing it for me until I get there. One second day of trip home (back to California), we realized, that exterior TV door lock did not work. Contacted service immediately and asked for replacement lock. Should be easy, and I would replace it myself. that was on 7/3/2017 .. back and forth between service reps and me, and on 8/24/2017 they conceded and asked that I call local locksmith to fix the lock. So I realized, that I would never get a replacement lock from them, took the lock to local locksmith to get it fixed and their service dept reimbursed me few weeks later. Overall my rating as follows: Sales - 5 ( no run-around, clear pricing, willing to work and negotiate ) Finance - 4 ( pushy but bearable, they got my loan handled and its all I really needed ) Service - 2 ( useless (although nice on email )) Overall - 3.5 ( Because of positive sales experience, I would deal with them again. )

We found the RV we were looking for at RV One. We negotiated the deal and then traveled our first…read moretrip! Jacob A helped the entire process go very smoothly and exceeded our expectations, These folks are very easy to do business with. We would highly recommend them!

Andy V is AMAZING. Unfortunately, when I received the review for Blue Compass, I didn't realize it…read morewas for him personally and gave it 1 star. The one star was for the finance department, Amber, and the GM, Michael. Those two are a very poor reflection on the rest of the crew in Des Moines. We have had no issues with the shop people or anyone else. I would definitely buy another camper from Andy V, but if I were you, I would search for financing and extended warranties elsewhere. There are better deals out there. I give Andy V five stars.

We contacted Blue Compass to perform the furnace service on our NuCamp Tab 400 (a brand that they…read moreare a dealer for) and were quoted about $1300 - more than double what the manufacturer's service center charges. Plus the manufacturer has free hook ups and propane top off with a service. Have to drive six more hours, but it's worth it - heck, even with gas at $4 a gallon. Sad chain dealership trying to maximize profits. Never will go there to purchase or to get service. Too bad, my airstream will not be purchased from them.

I purchased slide topper fabric online to install myself, on my motorhome, and determined that it…read morewas not DIY friendly. I made an appointment to have Ketelsen install it. When I arrived, they got to work right away. One and a quarter hours later it was done and there were no surprises! These are great people to work with.

A huge THUMBS UP to Ketelson's DeSoto!!! They made our RV buying experience fantastic from…read morebeginning to end! From helpful and friendly Ethan in sales to thorough Troy in finance, we were treated just like family. Andrew helped make for a smooth, mutually beneficial transaction and Elijah in service was very knowledgeable. He did an excellent final walk through of our 2026 Prowler! We weren't even looking to buy but with zero pressure they worked with us so well that we couldn't pass up upgrading! If you're looking for a family-owned RV dealer who will treat YOU like family, look no where else!

Talked to the manager at the RV show at the state fair, was considering trading in our unit for…read moresomething new. Manager quickly determined we owed too much and before even talking to us about what we were going to do or had in mind, he just flat out walked away. He was rude and impatient with us the whole time.

Bought a used Keystone from them in March. When purchased it was extremely cold when we did the…read morewalkthrough so was a bit rushed. I was told that prior to this they had done a complete check on all items and there were no issues that needed attention and it was ready to go camping. Well.. no. The first time I hooked up to city water to de-winterize the whole inside flooded due to bad leaky fittings. Replaced those myself. Went to pull the drawer out from under the couch, only to find it was broken and the slide bearings were actually in the drawer itself. The final thing I have found ... For now is that when I went to replace the tires when I pulled one of the wheels off I found that the hub bearing dust cap and sleeve were missing and in their place was duct tape. Called "Billy" in service... no help he must ask the general manager for assistance with any issues. Zack the GM called and that is where the fun starts. I spent hard-earned $$ on a trailer that I was told was t"thoroughly gone through" only to find it wasn't. Zack said they don't check bearings, which I was ok with but when they checked the brakes they would have to pull wheels and it would have been found, However, to check brakes, they don't physically check them. He told me they lift the unit and check to make sure they work, basically just spinning the tire. I wanted it noted that when I called I am a very frustrated and upset customer. Zack accused me of yelling at him, (I was talking firmly and a bit loud, but far from yelling) and told me he would hang up. He told me they just check the "major things, Refridge, stove water heater furnace and ac. I offended him and he got very upset when I asked how they could check the water heater when the water wasn't turned on, because the camper would have flooded if it was. All in all, very disappointed in this dealership and hope I haven't got a money trap. Not sure I will ever buy from them again, nor recommend them as they don't sell ethically or back up their sales.

We took it in one a Tuesday (that being our appointment day) for the air conditioning leaking and a…read moreleak on roof. Got called the following Wednesday and was told needed a couple more hours to fix the cir conditioning and roof. Picked it up they fixed the roof with tape and then when we camped the next time air conditioner leaked worse then when we took it in and roof still leaks. Great job since we are women telling us we need to have roof checked every 6 mos even though sigbs one walls say a year! Taking it to Webster city and hoping they will fix what their counter part couldn't!

We had an amazing experience at Goodlife. Everyone from John and Nichole and sales, Chase…read moreOverlooking the RV and explaining everything to us, and Kari doing the finance. They were so professional and not pushy at all. We would definitely highly recommend good life and will be repeat customers.

OK. I'm trying to figure out where all the super low reviews are coming from. I was really…read moreworried buying from McKee based on the reviews. This was our first RV. I've been shopping around and looking for the Dynamax that I wanted. I finally found it at McKee. I sent in a request on a Sunday morning and was contacted within an hour and told that one of their sales reps would be in touch with me first thing Monday. I was contacted by Randy first thing Monday about the Isata 3. He was very kind, respectful -- everything that I would hope for and none of the high pressure that I felt at other RV dealers. We worked together to find a price that I felt was fair. I told him I needed to sleep on it. Again, there was no pressure. Next day, I called back and left a deposit. I told Randy that I wouldn't be able to get there for a week or so based on personal commitments. No problem. I also was super clear that I wasn't going to sign any paperwork until I had an opportunity to fully inspect the RV. Randy was clear that that is the way it works -- only once I've had my full walkthrough would we move to signing final paperwork. My wife and I drove out from the Chicago suburbs. We arrived almost 2 hours later than our appointment. It was no problem. Huge thank you to Jamie for our walk-through. He was extremely patient with us as we fully walked through the RV. I must have asked him to repeat things three or four times -- never a hint of annoyance with us. He was super kind. We found a couple of minor things during the walkthrough. We asked that they fix them prior to us leaving. They did. Final paperwork with John was a breeze. Again, no high pressure. John offered us a variety of extended options. We declined and that was it. Again, I've had very different experiences with other dealerships that often use high pressure, scare tactics to sell extended warranties. So, I can't speak for the other reviews but our buying experience at McKee was excellent. Even the recommendation for dinner at the Tin Pig Tavern was spot on.

I dropped my camper off May 19 with refrigerator problems. I bought my camper about 2 months prior…read moreto this appointment from a different camper dealer. It has warranty on everything. I didn't hear anything for a week, so I called to see if they were able to get it in the shop yet. They said yes, but have not figured it out yet. The following week I called again and they said it will need to be replaced with a new fridge. I said okay, made sure it was under warranty, approved them to order it, and they submitted it to warranty. It took two months for them to complete any work. Within that time frame, I needed the camper to stay in about an hour away while working, but they would not allow me to pick my camper up til the fridge came in. I told them my how I needed it and would return it once I went back home, but they wanted to charge $2,000, when no work was completed, just to hold while I stayed in it for a few days. I said no way, no work has been completed, I need the camper. They refused to let me get my belongings or take the camper. So I spent over $400 in hotel rooms for 3 nights and had to buy things for my overnight stays that I already had in my camper. The communication is absolutely awful here, not to mention how rude everybody is. It feels impossible to get ahold of anyone in either department. I would NOT recommend buying from here, or getting service done. Read the rest of the reviews and believe them, like I should've.

We could not be happier with our new travel trailer! Steve Harrison greeted us and showed us…read moreseveral options! This one is perfect. We upgraded from a teardrop camper to this and we are so excited. We traveled for Kansas City because Harrison RV Land had some trailers for us to look at. We purchased pretty much on the spot and are glad we did. This crazy year is bringing a lot of people into the camping world and there aren't a lot of good travel trailers available. This Micro Minnie is new with as many bells and whistles as we need. It is everything we wanted and more than we ever imagined we could get in our price range. If you want a good experience and EXCELLENT customer service choose Harrison RV Land.

We bought our Minnie Winnie here a year ago....best purchase ever! We live in Davenport and drove 3…read morehrs specifically because of the way we were treated. (Can't say the same about our hometown dealer!) From the owners to the Service Dept, you can't go wrong here. We had a couple of issues, that were rectified immediately. Didn't need to return here, they mailed us a replacement part...free of charge! Took our Minnie in today for a couple of routine service issues, they were so prompt and friendly. We have total confidence in their ability to troubleshoot and fix. They even pointed out a malfunctioning switch and replaced gratis! Wouldn't go anywhere else! Love them!

We purchased a brand new fifth wheel from Plaza RV. In the beginning we thought they were awesome!…read moreUntil the sale is over and then they(Dave) is rude and arrogant AF. We went back to trade possbly on a camper that they had listed as make an offer and keep in mind ours is brand new basically. He wouldn't so much as step out of his office to speak to us as a repeat customer and offered us 39,000 for our camper that we paid 75,000 and it is immaculate! I would NEVER recommend PLAZA RV... In fact i will tell everyone how Dave treats people. I hope Scott the owner relaizes he lost customers over it as we wouldn't buy a damn thing from them! Sincerely, Matt and Kris

We had the worst experience with Plaza RV in Bondurant. Took our camper to them over the summer…read moreand asked them to fix a leaky gray water line. After the service, we realized they had done nothing to fix the leak. We called them, they apologized, and we agreed that they could fix it for real this fall, when we had the camper in for roof repair. Now mind you, a roof repair is a big deal, so they've had our camper a long time... Like, a month. And Scott (my husband) has confirmed with them several times that they would take care of that leak. They assured us it would be fixed. Scott went to pick the camper up on Sunday and discovered the leaky pipe STILL hadn't been touched. And since he was picking it up on Sunday, there wasn't even anyone there to talk to, because they were closed. He had to just leave it and call them on Monday... At which point the service dude basically accused him of lying, saying that they never knew about any leaky gray water line. #areyoukiddingme #whatashitshow Thanks for nothing, Plaza RV. I wouldn't wish you on my worst enemy.

We bought our camper right after memorial weekend from Good Life RV and we are so happy we went to…read morethem even though it was a drive to get there. They worked with us and me taking care of my own financing. They got a great deal on a "used" 2020 Wolf Pup and it's perfect for our family of three. They made sure everything was in working order and made sure we had everything needed to haul it with our SUV. When we need something bigger we will be back!

I was traveling to Iowa from Arizona when two of my cable slides broke. There are only a handful of…read moreRV service centers that will work on these. Alex, Craig and Alicia were all phenomenal. The communication was great, timeline was perfect, they even tried to troubleshoot over the phone to ensure they had what parts they needed in stock. Would highly recommend this service department to anyone. Thanks Good Life RV you made my day!

My husband and I looked at campers at five different dealers and selected one from Countryside RV…read morein Colfax. Our salesperson, Loren, was low-key, very knowledgable, thorough and happily answered all our questions. We were able to finance our purchase, put down a deposit and return and sign all the paperwork and be given a full tour of how everything works on our camper. Even after we purchased it and took it out a couple times, we were able to reach out with a couple more questions, and had them answered professionally. We would definitely return to them, if we decide in a year or two, to move up to a larger camper. The price was competitive and the service we received was great.

First time ever in an RV ... had issues when we arrived and at the camp site.. but it was to late…read moreto do anything. So the office recommended Countryside RV .. so we went to them. 20 minutes every issue fixed and they was so helpful. Thank you for getting us on our way so quickly.