We found the RV we were looking for at RV One. We negotiated the deal and then traveled our first…read moretrip! Jacob A helped the entire process go very smoothly and exceeded our expectations, These folks are very easy to do business with. We would highly recommend them!

We went to RV1 in Altoona Iowa on Feb 2021 to have some work done, at that time we had a walk…read morethrough with service person, we decided to have the work done that said needed done, plus what we ask to be done. A 8514.84 was given to them to do all the work discussed. After waiting and calling and not getting any response we decided to stop bye, this rv center is about 75 miles from where we live. The service person Meisha also said we need the tires check. We were told they ordered all parts. But they had de winterized, and washed it and sealed it and applied the ecopro. On April 15 we went there and after and heated conversion the sales manage told us the level jacks did not work and that was not his fault, we informed him they worked when the rv was dropped off to them. The sales manager told the service person to get our rv and they were done working on it. This was a very unprofessional way to deal with this. They broke the jacks and said to bad he was done with the rv, he did say they would refund 4800 dollars. When we took the rv home, we check out what they say they did. We found out that back up camera was broke. We had to tire shop because the front tires where bad and cost 700 dollars rv1 told us our tires where good. But the tires where bad we found steel belts on the right front side and it was very dangerous to drive because at any time they could blow and could cause a lot damage to us or anyone else who was around us, this was only part of the lies we were told. They never even ordered the jack, the water tank is bad and they say everything was ok. So now we had to take the rv to another service center to get the things fixed that they broke and lied about doing. We were told that a 4800 refund check was coming it had to go through corporate office and that was on April 15 and we still have not got it. This was the worse serve we had ever had. We have all the documents to back up what we are saying. We looked up the RV1 on the BBB website and found this is a problem with your company. This is a brief and not all inclusive list of items. 1) We want our money back and want RV1 to pay for the items we had fixed that your service center broke. Mark Burchard Luella Strasser 209 North 8THStreet Marshalltown, ia 50158

Andy V is AMAZING. Unfortunately, when I received the review for Blue Compass, I didn't realize it…read morewas for him personally and gave it 1 star. The one star was for the finance department, Amber, and the GM, Michael. Those two are a very poor reflection on the rest of the crew in Des Moines. We have had no issues with the shop people or anyone else. I would definitely buy another camper from Andy V, but if I were you, I would search for financing and extended warranties elsewhere. There are better deals out there. I give Andy V five stars.

We began working with Andro over Facebook Messenger. Andro told us there was a toy hauler in…read moreFlorida that met our requirements but he didn't even have pictures he could share! He said we had to put $2500 refundable deposit down JUST to get pictures! I said we don't pay for pictures but thanks anyway. He said that was okay he had another customer he was going to show it to (with no pictures??) and I said great! Less than 30 minutes later he was sending me all sorts of pictures of the unit (at least we assume it was the unit). Red flag #1. He then followed up with me several times which is fine and I said hubby wanted to keep looking but keep sending us ideas! He said "It's pretty rare to find such unit but good luck." Instead of simply saying he understood and would be happy to keep an eye out for another toy hauler that met our requirements! Red Flag #2. I responded, "Your last comment was unnecessary. We will now discontinue working with you. He responded, "No problem. Have a great day." Obviously requiring $2500 for JUST pictures is a scam. We will never work with this dealership.

A huge THUMBS UP to Ketelson's DeSoto!!! They made our RV buying experience fantastic from…read morebeginning to end! From helpful and friendly Ethan in sales to thorough Troy in finance, we were treated just like family. Andrew helped make for a smooth, mutually beneficial transaction and Elijah in service was very knowledgeable. He did an excellent final walk through of our 2026 Prowler! We weren't even looking to buy but with zero pressure they worked with us so well that we couldn't pass up upgrading! If you're looking for a family-owned RV dealer who will treat YOU like family, look no where else!

Took our 5th wheel in for some repairs in Desoto and decided to get a newer 5th wheel. picked out…read morethe Durango Gold in Dewitt and loved it, so they delivered it to Desoto and had it all ready for us. Andrew, Troy, Jeff and Scott were awesome to work with. they were there for all my questions. Thanks Guys

Talked to the manager at the RV show at the state fair, was considering trading in our unit for…read moresomething new. Manager quickly determined we owed too much and before even talking to us about what we were going to do or had in mind, he just flat out walked away. He was rude and impatient with us the whole time.

Bought a used Keystone from them in March. When purchased it was extremely cold when we did the…read morewalkthrough so was a bit rushed. I was told that prior to this they had done a complete check on all items and there were no issues that needed attention and it was ready to go camping. Well.. no. The first time I hooked up to city water to de-winterize the whole inside flooded due to bad leaky fittings. Replaced those myself. Went to pull the drawer out from under the couch, only to find it was broken and the slide bearings were actually in the drawer itself. The final thing I have found ... For now is that when I went to replace the tires when I pulled one of the wheels off I found that the hub bearing dust cap and sleeve were missing and in their place was duct tape. Called "Billy" in service... no help he must ask the general manager for assistance with any issues. Zack the GM called and that is where the fun starts. I spent hard-earned $$ on a trailer that I was told was t"thoroughly gone through" only to find it wasn't. Zack said they don't check bearings, which I was ok with but when they checked the brakes they would have to pull wheels and it would have been found, However, to check brakes, they don't physically check them. He told me they lift the unit and check to make sure they work, basically just spinning the tire. I wanted it noted that when I called I am a very frustrated and upset customer. Zack accused me of yelling at him, (I was talking firmly and a bit loud, but far from yelling) and told me he would hang up. He told me they just check the "major things, Refridge, stove water heater furnace and ac. I offended him and he got very upset when I asked how they could check the water heater when the water wasn't turned on, because the camper would have flooded if it was. All in all, very disappointed in this dealership and hope I haven't got a money trap. Not sure I will ever buy from them again, nor recommend them as they don't sell ethically or back up their sales.

We took it in one a Tuesday (that being our appointment day) for the air conditioning leaking and a…read moreleak on roof. Got called the following Wednesday and was told needed a couple more hours to fix the cir conditioning and roof. Picked it up they fixed the roof with tape and then when we camped the next time air conditioner leaked worse then when we took it in and roof still leaks. Great job since we are women telling us we need to have roof checked every 6 mos even though sigbs one walls say a year! Taking it to Webster city and hoping they will fix what their counter part couldn't!

We had an amazing experience at Goodlife. Everyone from John and Nichole and sales, Chase…read moreOverlooking the RV and explaining everything to us, and Kari doing the finance. They were so professional and not pushy at all. We would definitely highly recommend good life and will be repeat customers.

they were very good about staying in touch with us about buying an RV, and after that they don't…read morereturn phone calls, also we overpaid on licensing ,tabs and sales tax , we li in another state,called about that and and was told how much we were going to get back , actually it's going to our loan company, which we did not know,and that refund is short another $11.50 which isn't much but I was told that the third-party tiling company is taking that out for stamps. We already paid them $250 for their services and they're taking out more ! The third-party tiling company was late on filing our title and we paid extra for that and extra for expediting the title, which we still do not have it's very didn't even get our license plates for two months we headed south for the winter with 15 day permit. I wanted to take care of my own tiling and sales tax in our state, but it wasn't permitted. If anyone to buy a motorhome I would fight for that because this is not sitting very well with us.

They say, it's not bad to be had, it's knowing you've been had". I wish I could say my experience…read morewith McKee R.V. was great but unfortunately it wasn't. At least not completely. I purchase a 2022 RV from them spending about 195 K. The initial deal and salesman Mike was great. They matched the deal from another dealer I was considering. Before I traveled the 600 miles to complete the deal, another salesman contacted me asking for pictures of my trade-in. They had someone already interested in it. I got there two hours early for my appointment to close the deal. I waited for over three and a half hours later and they dropped the value by $ 5000. The original quoted was at the low wholesale value of 30K. They said there was water damage (wrinkles in the wallpaper in the cab over) though no other signs of water damage were present. The wall was solid, no water stains, and the cab over is all fiberglass and no window in the area. The rig was also just out of storage where it had been covered. I know that wrinkled wallpaper in R.V.'s is not uncommon and not due to water. In fact, the unit they sold me had some wrinkles. They also wanted new tires on it, even though I told them before hand there was maybe one of two seasons left in them. However, I accepted the misunderstanding and agree to "split the difference" with them and accept a $2500 reduction in my trade. They counteroffered with $500. I had been there after a 600-mile trip way and over 3 and a half hours and was plain worn down, so I begrudgingly accepted the offer, knowing I would probably lose my $2500 deposit if I walked away (had seen this as an issue in some reviews). I even bought their warranty (which furthered their profit) Where I realized I had been had is when I got home my trade-in was listed as pending with a listed price at the high end of retail of 154K. So, I called and was told they sold it for much less. I know they probably negotiated the price down, but even if they honored their original price, they would have still got it for wholesale, with new tires. Also, there is not a similar unit for less than 140K nationally, and averaging 150K. I know they have to make a profit, but between what they made off the new rig and trade-in, how much should a customer give up. I realize I have no recourse other than to let others know, and certainly not do business with them again. I guess that extra 5K was worth losing a return customer that just spent 195K.

We could not be happier with our new travel trailer! Steve Harrison greeted us and showed us…read moreseveral options! This one is perfect. We upgraded from a teardrop camper to this and we are so excited. We traveled for Kansas City because Harrison RV Land had some trailers for us to look at. We purchased pretty much on the spot and are glad we did. This crazy year is bringing a lot of people into the camping world and there aren't a lot of good travel trailers available. This Micro Minnie is new with as many bells and whistles as we need. It is everything we wanted and more than we ever imagined we could get in our price range. If you want a good experience and EXCELLENT customer service choose Harrison RV Land.

After looking for over a year around our local area (Twin Cities), and were finally settled on what…read morewe liked, my husband and I were going to purchase a Winnebago Minnie 2250ds at a dealer in Shakopee. By wonderful fate, we stumbled upon the same model online at Harrison RV and decided to see where we could get the better deal. After contacting Steve at Harrison, he replied quickly and competitively. Without hesitation, he agreed to our offer and got everything moving quickly. Within a few days, he brought it up to us and did a very thorough and helpful walk through. As first time RVers, he made us feel totally comfortable asking questions. We feel absolutely confident contacting him at any time and utilizing their services at any time. Anyone that wants to purchase an RV should go nowhere else!!

We purchased a brand new fifth wheel from Plaza RV. In the beginning we thought they were awesome!…read moreUntil the sale is over and then they(Dave) is rude and arrogant AF. We went back to trade possbly on a camper that they had listed as make an offer and keep in mind ours is brand new basically. He wouldn't so much as step out of his office to speak to us as a repeat customer and offered us 39,000 for our camper that we paid 75,000 and it is immaculate! I would NEVER recommend PLAZA RV... In fact i will tell everyone how Dave treats people. I hope Scott the owner relaizes he lost customers over it as we wouldn't buy a damn thing from them! Sincerely, Matt and Kris

We had the worst experience with Plaza RV in Bondurant. Took our camper to them over the summer…read moreand asked them to fix a leaky gray water line. After the service, we realized they had done nothing to fix the leak. We called them, they apologized, and we agreed that they could fix it for real this fall, when we had the camper in for roof repair. Now mind you, a roof repair is a big deal, so they've had our camper a long time... Like, a month. And Scott (my husband) has confirmed with them several times that they would take care of that leak. They assured us it would be fixed. Scott went to pick the camper up on Sunday and discovered the leaky pipe STILL hadn't been touched. And since he was picking it up on Sunday, there wasn't even anyone there to talk to, because they were closed. He had to just leave it and call them on Monday... At which point the service dude basically accused him of lying, saying that they never knew about any leaky gray water line. #areyoukiddingme #whatashitshow Thanks for nothing, Plaza RV. I wouldn't wish you on my worst enemy.

My wife and I were considering buying an RV and found Good Life RV. They had the model we were…read morelooking for. After a bit of discussion with their sales department, they provided us with an outstanding offer. Unfortunately, we decided upon another path and chose to buy elsewhere. Nothing to do with the dealership or offer, just our decision (it was a hard one by the way). Ed Newman was very knowledgeable, friendly and had our backs. He went over and above what I thought he would do. I have nothing but the highest regards of the Good Life RV staff. If I want to buy another RV, these guys and gals will be my first stop. Give Ed a call. He will treat you right!

We bought our camper right after memorial weekend from Good Life RV and we are so happy we went to…read morethem even though it was a drive to get there. They worked with us and me taking care of my own financing. They got a great deal on a "used" 2020 Wolf Pup and it's perfect for our family of three. They made sure everything was in working order and made sure we had everything needed to haul it with our SUV. When we need something bigger we will be back!

My husband and I looked at campers at five different dealers and selected one from Countryside RV…read morein Colfax. Our salesperson, Loren, was low-key, very knowledgable, thorough and happily answered all our questions. We were able to finance our purchase, put down a deposit and return and sign all the paperwork and be given a full tour of how everything works on our camper. Even after we purchased it and took it out a couple times, we were able to reach out with a couple more questions, and had them answered professionally. We would definitely return to them, if we decide in a year or two, to move up to a larger camper. The price was competitive and the service we received was great.

First time ever in an RV ... had issues when we arrived and at the camp site.. but it was to late…read moreto do anything. So the office recommended Countryside RV .. so we went to them. 20 minutes every issue fixed and they was so helpful. Thank you for getting us on our way so quickly.