My wife's engagement ring broke. They repaired it, cleaned the diamonds and re-plated it with…read morerhodium. Very pleased with their work.

Thank you so much for making my special designer Cross necklace exactly how I imagined it to be,…read moreNatasha. It's beautiful and your knowledge and advice helped so much in my final decisions which made it so comfortable as you took time working with me listening to what I wanted exactly. Natacha you are a beautiful jewel. I recommend Armeni Jewelers because it's family owned, their attention to your budget is very respected and trustworthy.

I worked with Ashlen at Baraka Gems designing a custom engagement ring. The process from start to…read morefinish was amazing, Ashlen is an incredible designer and a delight to work with. I was also around to witness other designers in the shop working with clients and I am confident that regardless of the designer you will be in good hands. I look forward to working on my next custom project with the team at Baraka.

Jamie was extremely helpful in evaluating some heirloom jewelry for me. He was both knowledgeable…read moreand kind, giving me honest assessments of market value while exhibiting tact and understanding of the sentimental value of the items I brought in to his shop. He made the experience pleasant, did not pressure me at all, and gave me good value for the few items I decided to sell. Also, Baraka Gems uses a nifty little machine to determine gold content, not a scratch test, so my pieces weren't damaged. I had previously visited another company, which did use scratch tests, without warning me in advance. Upsetting! I highly recommend Baraka Gems, and am very glad I found them!

I sold them by 18 karat gold ring with a big blue sapphire on top. Their payment to me was very…read morefair. The second time was they fixed the clap on my Saint Anthony's chain excellent jewelers

I took a ring there to have it resized on 4/15/2025, picked up on 4/22/2025. It is a precious…read morefamily heirloom and based on advertising I have seen for Fircrest Jewelers stating that it is a locally owned business that one could trust with their family heirlooms, I felt comfortable. The shank broke on 5/11/2026, and I took it back on 5/12/2026. The lady who waited on me made a loud production about their one-year warranty and how the damage to my ring was outside of the year. It was 3 weeks outside of the warranty. It was unprofessional behavior and there were other people in the business who could hear her admonish me. She said she would speak to the owner and get back to me. I received a text message on 5/13/2026, stating that I could pay $40 for the repair. I picked up my ring and took it to another jewelry store who looked the ring over to give me an estimate. Attached is the picture I took when they explained that the work that had been done was faulty. There are bubbles in the shank and you can see the lines where the metal was added to upsize the ring. So much for over 30 years' experience in the business. I would expect this type of customer experience with a corporate owned business where profit is the goal over everything else, not from a "locally owned business that advertises that you can trust your precious family heirlooms with them." Update/Response: The ring was not bent nor had it been sized before. I hardly wear this ring, and I never wear it for work, around the house or in the garden. I received this from a grandparent, and it was a size 4 or 5. Fircrest is the only jeweler that I have had size this ring, and that was in April of last year. It broke at the seam of the metal that was used to upsize the ring to a size 8.5. The jeweler that looked over the ring was not impressed with the work and there was no discussion about the ring being bent or sized multiple times.

Great place to shop for jewelry. My go to place for special occasions. They treat you like family.read more

Needed to lengthen my fresh water pearl necklace. The designer/jeweler, provided several options,…read moresome we didn't even think about. As I was leaving for a trip, they were able to restring using one of their designs within a day. Exceptional design and service.

Everything!!!!!!!they needed not one more little thing and I am…read morePicky as I used to work for florists in another state! I adore the beauty and appreciate the love and artistry in each creation. It helps when you are working with such kind , fun people . You realize you have met just new friends.

I can't say enough great things about Reza and Lustre Point Jewelers!! We had 2 very special…read more vintage rings we needed joined together and sized. Reza was FANTASTIC!! He had it done in just few hours for a very reasonable price. This man is a true old school craftsman who you can trust any item to or have him make you what you want. We will definitely be coming back with some other pieces for him to take care of for us. He is just a very nice man and a true professional at what he does. Highly recommend!!!

I trusted Johnny and his team many years ago and never wavered returning to have them enlarge,…read moresecure and clean my rings. The end result is outstanding and my rings are brilliant and look brand new!

My designer Mary took 3 outdated rings of sentimental value and turned them into 2 beautiful…read moretimeless custom rings. They will be rings to proudly give children someday. The entire team at JD&CO are amazing! Thank you for making my memories stay alive!

Took my ring in to get a couple of stones replace recently. Everyone in the store were very…read morehelpful. I got my ring back within a week and it looks amazing. Definitely going to take more of my rings in to get stones replaced.

From the moment I stepped through the doors at FWCJ, I knew this would be different. The store…read moreitself feels inviting, stocked with a selection that seems to go on forever, yet the true heart of the experience is the people. Donna greeted me with a genuine warmth that told me she loves what she does. She's incredibly patient, taking the time to explain the nuances of history in the antique pieces, the metals, stones, and settings in a way that makes sense. She encouraged curiosity, inviting me to try on anything that sparked joy, no pressure--just possibilities. Brandon and Sean kept the energy high with their easy smiles and readiness to help whenever needed. The whole team made it feel less like a purchase and more like a thoughtful journey toward something meaningful. When we decided to upgrade our wedding rings, the experience only got better. I found a beautiful Art Deco piece that just fits what I was looking for perfectly. We both found pieces we love, the price was fair, and the service was flawless from start to finish. If you want a jewelry shopping experience that's educational, stress-free, and truly welcoming--where you're treated like family--this is the place to go. Five stars from us.

My project hasn't been completed but I wanted to post my experience with the intake and dropping…read moreoff process. I have a gemstone that has a chip in it. Joseph jewelry was one out of only three places in the area that I could find that offered cutting services. You can book appointments online with them within a day. At first I talked with Tony from the Seattle location and he helped inform me Bellevue is where Danny, the one in charge of the cutting usually works. I came in without an appointment and Christine offered to help me right away. The ambience in the store is very clean, comfortable, and has good lighting. Christine took a look at my stone in great detail, helped walk me through the process of what the cutting would look like. She also got me set up with an account that they will message me on with updates. I will say with the online booking and different actions allowed through their site/my account was so refreshing. A lot of jewelry places that I contacted or reviewed initially through my research were pretty dated. They would have you submit a filled out contact form, have to leave an email hoping for a response (and a few never did respond), or call them and hope they answer. This place is definitely the opposite. Having everything so accessible and allowing customers to self-serve via their portal and website is so nice and allowed me as the customer to feel like I can take some charge of the process and what I need. Overall, I'd definitely recommend this place to visit for any jewelry needs! The customer service is very personable and great, they're one of the few places that I could find to cut my gemstone, and the online accessibility is so convenient. I will update once my project is actually complete, but just wanted to leave this review for now.

I cannot rave about this place enough…read more My first experience was to have a a new head & prongs on one of my rings. It was a quick turn around, 2 weeks and I felt the cost was fair. When I needed my wedding ring to have a new head & prongs i promptly went back to Joseph as I trusted their work. My original diamond was inherited and over 100 years old, I had splintered the diamond and they gave me a few options. They told me they could rehead it but it may cause the diamond to crack or break, I could replace it, or just wait to think about it. I appreciated the honesty and them taking the time to let me make a hard decision after wearing a sentimental stone for 27 years. I decided to remove my old stone and purchase a new diamond. Christine was phenomenal in assisting us, going through quality and cost and not rushing us. You have a portal you can log into to see how your item is progressing and you can message the store. I messaged them about the sizing and they responded within an hour and was able to make an adjustment. I also had a family member pass away and asked if it would be done a few days early. Christine at no charge put a rush on it and it was ready for me to pick up before I left town. I won't go anywhere else, they have my business from here on out.

I went in to get a vintage engagement ring set (1960's) resized, re-detailed and soldered. It was…read moreworn by my grandmother in law for 60 years and the bands had warped and thinned over time. The owner gave us wonderful advice that reflected her knowledge and care over sentimental pieces. She gave us a great price, helped us find a matching band, and repaired the piece in a little under three weeks. I would recommend this business to anyone in the market!

I found EB on a random Instagram feed I saw after searching for months for a perfect engagement…read morering. I noticed the prices were very good on her posts so I decided to take a look at her website. I saw nothing but good reviews so I decoded to reach out to get a consultation. After being super indecisive I ended up giving Molly a call and she was super helpful and knowledgeable. She worked with me on picking the perfect stone , choosing a nice setting and designed it start to finish. The turnaround time was very fast and she gave me updates quite frequently throughout the whole process. She video chatted me with the actual diamond and sent me preliminary CAD drawings. She even gave me suggestions and ideas about making a proposal. I ended up choosing my lady's favorite restaurant and tried to make a reservation which didn't go as planned. The lady at the restaurant blew me off the phone. I told Molly what happened and she called the restaurant and got the manager on the phone. She literally set the reservation for me and had the manager reach out to me. I didn't expect her to go out of her way to do that for me but she was legitimately concerned about this being perfect. I was able to coordinate my proposal with the restaurant manager and it was AMAZING thanks to her. The ring came out sooooo nice I will have to post a picture of it when I get a chance. I had to delete all the ones I had because I didn't want her snooping through my phone and spoil it all lol. If you're looking for an honest and reputable jeweler then go with EB. I took a chance and it paid off and she has a customer for life. Thank you for getting me the best quality ring I've seen for the price by far and even better customer service. I will be back soon!

Love this place met the owner she's the best! Great selection of estate jewelry which I LOVE and…read morelots of new things too. She even had a catalogue she said I could look through if I wanted something not out or she could order things in different metal options. She even does custom designs for people! And they buy estate jewelry so if someone wants to sell things they don't want anymore or have inherited.

I've been going to Cole's for approximately 10 years and have never been disappointed with the…read morejewelry or service. I've always been treated with respect, patience and kindness. I now have a lovely collection of rings and earrings, thanks to Debbie (formerly in sales and now the new owner).