I had fun making my pottery piece, but unfortunately, I have to say the the service has definitely gone downhill from years ago. I made a reservation for the clay bar for a team building session for my workplace, and we sat and waited for 1/2 before anybody brought our clay, took food/drink order or even to say that they were running behind. The instruction was very brief, though our questions were answered while a staff member was available. When picking up our items, for both firing times, they were not able to locate our pieces and we had to wait quite a long time to get them. Some of the staff were very friendly, but there were a couple of them that were not friendly at all.
It's Too bad- it was a great place to go but now that it's bigger, the service isn't great. I'll be going elsewhere from now on read more