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    Play and Prep Preschool

    5.0 (2 reviews)

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    6 years ago

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    Primrose School of Solon

    Primrose School of Solon

    3.0(6 reviews)
    1.3 mi

    They yell at the children & treat them like animals. My child will not be returning. The floors are…read moredirty.

    This is a long overdue review; however, it gave me time to put my emotions aside and formulate a…read morefactual, to-the-point review of my very negative experience with Primrose Schools of Solon. Upon first visiting Primrose, I was incredibly impressed with the new, clean environment. Everything was up to date, security was on point, and things appeared very sanitary. The director at the time was very kind and knowledgeable, and she did a great job selling me on all of the reasons why Primrose would be a great fit for my daughter. I felt good about the decision, and a few days later gave my deposit for her to start when there was an opening - which they promised would be no later than end of September. End of September came and went, and no word from Primrose. We came to find out that the director I had spoken with had left, and we were completely forgotten about. Red flag #1. Once I finally got through to them and had my daughter start, it was one issue after another. I specifically asked them not to give my daughter milk. She was given milk on three separate occasions. Each time, I reminded them - both verbally and via handwritten notes. Since she does not drink milk, she was dying of thirst when I picked her up and would suck down her water on the way home. Red flag #2. I was told (and it was documented in paperwork) that a backup lunch is offered if the child does not like what is provided. It was communicated in my daughter's notes three times that she had not eaten any of her lunches. Thankfully, I picked her up before nap, so it was not an issue and she was able to eat when she got home. Red flag #3. In the short time (three months) that my daughter attended, there were not one, not two, but THREE different directors. I understand there is turnover in the childcare industry, but WOW. Something is obviously very wrong! Red flag #4. And finally, the last, and most notable occurrence. I wrote up an email outlining all of these issues and sent it to the franchise owner, Jana Massary. She took her time getting back to me and let me know that she had "several meetings" and would be back in touch with me later that day. From the moment she called me, I knew it was going to be a bad interaction. She was incredibly rude, demeaning, and, quite frankly, the exact opposite of the type of person you would want caring for your children. She issued zero apologies for anything we had gone through, and proceeded to hang up on me in the middle of the conversation. I would say that she's someone that clearly can't take negative feedback, but what I provided her were straight facts and experiences that we had while my daughter was in their care. It is clear that I would advise anyone and everyone from choosing somewhere other than Primrose. There is nothing "warm" about the school, and it is clear that it stems directly from the leadership. It is no wonder that teachers are electing to leave at such a rapid pace, and from what I've heard, families as well.

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    Chagrin Falls Daycare & Preschool

    Chagrin Falls Daycare & Preschool

    2.4(5 reviews)
    3.0 mi

    This place is awful. Everything is outdated, they do no true education for the children. They are…read morealways hiring new people because no one wants to stay. I've walked in to them yelling at children to sit and watch the tv. It maybe cheaper but it's not a place you would want to send your children to.

    My son attended Chagrin Falls Daycare and Preschool for the past three years beginning at age four…read more He now attends the after care program and my youngest is now in the preschool program. The program director/owner is wonderful. We reviewed two other programs in the area (Goddard and Kids Club) and this place had the best vibe to us. The owner is very flexible with alternative schedules - which is one of the reasons it is popular with many local teachers. We have a goofy schedule and they have been flexible and understanding. I am not a teacher, but my husband's schedule changes constantly and that is a tough sell for most places to accommodate. The program has a nice balance of structure while still catering to the needs of the individual child. My kids are both very different but have each found their way in this school. I love that they have a busing arrangement with two local schools which makes life so easy for parents once the kids are school aged. There are optional programs which cost extra money (About $10 per class per week) for music, computer class, Spanish, and I think one other. My son has thoroughly enjoyed music and computer. We've capped it at two. We too opt to send lunch for our son. They are careful to store it properly so it stays cold and always stick it back in the fridge when it is done so everything is still fresh at pick up time. My son sometimes runs out of time for lunch, but he is a chatty cathy, so I think it is his issue. My only wish for the program was to give the kids more chances to get outside. We had a rotten winter last year, so I am sure that was part of it. I also "get" that getting a ground of kids into their snow gear takes a while. But, a little more outside time would be ideal.

    Play and Prep Preschool - preschools - Updated July 2026

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